2 Gold St By Tf Cornerstone at 2 Gold Street M,

Manhattan, NY 10038

Front desk staff is nice

HORRIBLE MANAGEMENT. DO NOT SIGN HERE. There is a hidden "tax abatement fee" for about $500 that they tack on to your rent, so the rent stabilization is not really the case. I was a tenant for 3 years and when I tried to argue the rent increase with various cases in the area including lower rents in the actual building, they did not budge but will offer months free to new tenants. Expect your rent to increase drastically. My lease ended in May and they charged me for June rent by adding a balance to my account even though my lease no longer exists and refused to reverse it saying that I should have stopped autopay in their system. They have dodged all of my calls and when I finally did get someone on the line from billing they told me accounting never closed my account but they dont know who is in charge and that they do not have a boss or a supervisor???? I now have to wait weeks for them to reimburse me via a paper check while they hold onto $4,300 and I DO NOT EVEN HAVE A LEASE ANYMORE. After I moved into my unit a large crane went up in front of my window and a rooftop bar opened right next to my bedroom. The elevators are extremely unreliable - there is always at least 1-2 down and can take 15 minutes to get an elevator to your floor. There was also a fire in the courtyard and they closed the laundry room for months. When I left in May it was still not open. The leasing office is extremely unresponsive when you need to contact them as well and you will have to follow up several times. They will not call you back, no matter how many times you email them to call you or leave messages. They think its funny - Anne from billing was practically laughing at me regarding the erroneous $4300 charge. Additionally safety is a huge issue - I was in my unit when the fire happened and not a single alarm went off as my unit filled with smoke. However, the alarm went off every time I turned my oven on. I called the front desk and was hung up on. It was extremely alarming and I am grateful it was not a bigger fire. I had to follow along on the citizen app to see the status.

Do better

- doormen - lounges - rooftop

- very poor insulation in the windows, let’s in a lot of noise even at high floors (impacts cooling and heating - laundry machines are disgusting - terrible insulation in walls can hear neighbors - gym is rundown and old, fairly small. But not better than a hotel gym to get a workout in - Construction next door is brutal 7 days a week if you like peace this is not for you - A bit too expensive for value - Management will not work with you

Replace or fix insulation in windows ASAP Make amenities 24/7 Consider renovating t he gym Also would be a plus: Consider adding a sauna and hot tub in pool area

The staff is great and very responsive! Any issues were quickly resolved

The elevators can be slow, seems like one is always out of service resulting in a line in the lobby. Construction on Platt led to a lot of noise.

Good building atmosphere Good amenities Safe area Clean building

Heating had small issues and clanged Toilet would often have issues

Responsive maintenance team

Sometimes neighbors were loud

Attentive management - easy to file service requests

AC is weak

Front desk staff is great Building responsiveness is good Amenities are great

A bit restrictive in terms of facility use

Very friendly building, unbelievable doorman, super safe, very response maintenance

Expensive Laundry, gym isn’t the greatest

Doormen, maintenance requests are resolved quickly, safe

Lots of students, elevators can be slow

I have lived in 4 different buildings around the neighborhood and this has been my favorite

Elevators take a long time

Lots of amenities, relatively good management of the building and very prompt maintenance when needed.

Elevators can get crowded, younger student crowd can be annoying/parties in some units.

Amazing rooftop and amenities were so convenient. Doormen were awesome and it was great to have a place where packages wouldn’t get stolen.

Apartments are pretty small for the amount you pay.

Great location with amazing amenities.

Lots of problems with the elevators, seemed like they were broken every week.

- Full amenities, including a rooftop with a beautiful view, gym, and pool - Maintenance requests typically handled within 24 hours - Spacious kitchen - Fairly quiet street - Allow flexing of rooms with floor to ceiling walls (saved good money by flexing a 2 bedroom) - Easy access to both west (ACE123) and east (456) subway lines

- Location isn’t cute at all - Elevators can be a bit slow especially if one of the three elevators servicing your floor are broken (which happens often)

Doormen are nice, 24/7. Elevators work well most of the time. Package room is managed by doormen, never had problems. Nice rooftop, gets cleaned regularly. Apartment was clean and looked newish when I moved in.

Gym and pool are kinda small, I got a gym membership down the street. Some street level noise from crosswalk signal. Blinds don’t filter out all light, I bought blackout blinds. Windows don’t insulate, gets a little cold if you put your desk there. Can hear neighbors having sex, walls are kind of thin. Apartment had the fiber-optic box torn out when I moved in, had to get another installed.

Streamline communications in the leasing office. It was hard to reach people who were knowledgable about my lease at 2Gold, they work at TFC.

building staff is wonderful indoor pool! and great gym apartments are functional

walls are pretty thin so can get a bit noisy

View, swimming pool, dishwasher, good light, roof top

Laundry room was often busy, sometimes very long elevator wait

friendly staff, amazing rooftop

amenities were closed due to covid

none

Quiet, large, nice. Lots of windows and sunlight

Location is kind of boring... that's about the only complaint I have

I love the front desk, they are helpful, kind, and always on point! Never fear about your packages here. Common areas are always clean and presentable. My unit was spacious for what it was (studio). Any repair or pest issues were resolved right away (in unit). Lots of beautiful amenities, the views from the roof are exceptional! If a tenant's dog urinates in a common area, it is cleaned right away, they are always on top of cleanliness.

The elevators - there are 3 elevators for each side of the building (above and below 30th floor), and there seemed to always be issues with at least one of them. For several months, two of the elevators on my side were down, and elevator service took forever!! There are A LOT of residents in this building (it's 50 floors), so the common areas, like gym, laundry, roof and lounge tend to get overrun during peak hours (good luck getting seating on the roof on a nice day). There are also a lot of residents with dogs that don't respect the Curb Your Dog rules, so it smells of urine out front much of the time (they hose it down every day, and mgmt sends out reminder emails and posts notices, but these people can't seem to be bothered). Noise in the building can be a problem, there are a lot of younger residents that treat this place like an after hours club or frat house (noise in the hallways echoes and is easily heard in your unit, even just a regular conversation, but groups of guests coming in chatting loudly in the hall as they bang on a resident's door has been an increasing problem, especially in the summer months).

Crack down on the parties? Keep the elevators better maintained?

clean, responsive maintenance

Too big, elevators can have issues

Safe neighborhood and quiet

Can get a bit loud at night

Clean Affordable for fidi Great staff and amenities

Sneaky fees which raised by rent 15%!

Good doormen, quick response in general

Thin walls, long time for fixing

Quiet Managed well Great amenities

Expensive A/C units are older and break often, but the area replaced quickly

The staff is amazing

Ventilation in bathroom is not the best it can be

-really nice amenities -best rooftop in New York IMO -great area, especially for Pace students -great laundry room

-very expensive rent -sometimes there was a long wait for the elevator

Building staff, especially maintenance, were always very fast in resolving issues. Never had any problems getting a drain unplugged or an issue examined.

The elevators were always relatively crowded, and I always gave myself some buffer when going up or down. Especially in winter or summer when the air pressure messes with the elevators, you do need to occasionally wait.

Know that your staff is very good and shouldn't be taken for granted. Keep those elevators running!

Very clean, great climate control. Staff always extremely friendly and helpful. Great amenities.

Nothing to say here!

Amenities and doormen are amazing

Appliances broke down a lot, can smell weed from other apartments sometimes, can be noisy with ongoing construction outside

Great lighting Responsive landlord

Noisy and elevator is slow

Improve elevator system

Management is very responsive in repairs. Apartment as advertised. Great amenities.

A bit expensive so flex rooms were required, and we couldn't build flex wall to building. But otherwise no issue

Great place!

Great amenities, well managed, good location near south street seaport and every good train stop.

Elevators occasionally weren’t working, there’s a lot of foot traffic, and strict the roof wasn’t open late enough.

- Doormen are really nice and welcoming - Requests are answered pretty promptly - Good view on the rooftop - Plenty of amenities - never need to wait for laundry

- As a standard high rise, there's a lot of people living in the building. Many of the people seem like they just graduated from college and are a bit annoying - Kinda expensive for the space you're getting

Clean and really well maintained/good amenities

The windows leak so much air so it is pretty hot in summer and cold in winter unless you run the heaters constantly.

You guys are great

- Great Location - Awesome staff and doormen - Amazing roof on the solarium - Responsive maintenance - Great Views

- Roof on 301 Pearl was under construction while I was living there - Gym is cramped, but usable

No complaints here

Really nice doormen, responsive management that kept things working in the apartment

Not much to dislike, rent is super high without a Covid deal

Well kept amenities Fast response to work requests Good deal on rent

Roof was "closed for construction" the entire 18-month length of lease

More transparency around amenities openness

Responsive Management, Kind Doormen, and Clean Building

no major cons

Clean, well run, and friendly staff.

gym got a little busy. sometimes the elevators didnt work but it was all very well communicated.

easy living with all the amenities

a bit sterile/hotel feel

Super responsive maintenance, friendly front desk and great amenities. I loved living at 2 Gold and would stay longer if my roommate was going to renew her lease

No cons at all

With 650 units and 51 floors, that easily over 1,000 residents. I've been here a month and the vast majority or residents, probably north of two thirds, are single women who could pass for 30. No strollers, no kids, no old folks. But a lot of young single women. It seems every other time I take the elevator I meet a new young woman. On those rare occasions when I ride up with a guy, I offer my observation, and invariably he confirms it and we have a good laugh. One guy said the building has a reputation as something of a sorority house building. There are worse living situations.

So far, I really can't complain, at all. Really.

Don't change a thing.

Good management, nice amenities

Elevators always break

Maintenance response very quickly, doormen are wonderful, kind and friendly, apartment is mostly kept up and clean. Building feels safe, have been very happy living here. Amenities are nice.

Often have issues with elevators. Building management/leasing office are difficult, rude and slow to respond…definitely the worst part of living here, though we haven’t had to deal with them often so not a big deal. Am only leaving because I bought a place, otherwise would choose to stay here. Gym could use some updating and laundry room could be a little cleaner. Building can get loud and common spaces can be rowdy at times since it’s definitely a younger crowd living here

Leasing office/building management should take note from the 2 Gold doormen, they are what I will miss most about this building.

The doorman are super nice, amenities are great, everyone is very responsive

None really, I wish I had laundry in the unit but that’s only complaint 

Friendly doormen, good locations, gym+pool, great rooftop view

Noisy neighbors (lots of parties), old apartment (barely functioning dishwasher, a/c heating unit breaks down often, toilet continuously clogs)

Refurbish old units and change white goods

Fun place to live

Nothing noticeably wrong nice place

Lower rent please

Building staff was friendly and the building was clean and well maintained.

Was told we could install a temporary wall when we looked at the apartment and then were told it was not allowed after we already signed a lease.

Provide clear information about the do’s and don’ts of the building before tenants sign a lease.

The apartment is clean, safe, I love the doormen and staff. The amenities are really top of the line.

Management office is the worst, ignore emails was super insensitive about covid despite state leasing office. Very very pricey for smaller apartments.

Get better people in the leasing office. Employees that respond to emails and are not condescending especially during a pandemic. Your leasing office should take a note out of the doormens book, because they are amazing!

Doormen are amazing, amenities are amazing, feels homey and beautiful

Had to have repairs quite a few times but other than that this building is perfect

Everything! Clean gym, many lounges, beautiful rooftop, safe environment.

The leasing agent Avona

Please fix your leasing agent to be more attentive to her work. The “free” printer usually never works. Other then those small details, the building is great. They have a great protocol during covid. And with our concierge the building is always safe.

Amazing rooftop, great garbage management, friendly and helpful staff, large bedrooms

Construction during Covid which restricted access to amenities, Occasional cockroaches in laundry room

Nice rooftop, Mgmt quick to resolve problems

Limited guests on roof, no grills

Leasing office needs some more veteran people working. Switching apartments wasn’t very smooth

Good space in apartment, good handyman

Garbage trucks drop off in the morning don’t live on lower level

Gym, laundry room, great front desk staff

Noise levels high sometimes

Very clean. Great amenities. Generally very nice staff

Can be loud even at high floors

The management and staff are all very nice and extremely responsive in addressing any questions or concerns we have.

Rooms are a bit on the older side compared with other FiDi apartments but the great staff makes up for and the amenities are well maintenance and new

Keep doing what you’re doing

Doormen, cleanliness, quiet

Management tried to increase rent by a lot every year, even during covid

Management and sales team are not helpful. Management is sneaky, difficult to deal with which is why we moved out

Amenities, Floor to ceiling windows

Lobby is outdated

Great doormen, clean lobby, clean and new rooms.

Slow elevators and bad AC units in some rooms.

Not Relevant Info.

Thick walls, quick repair response time, nice rooms, amazing water pressure

Hallway repairs during a few months of living here

Don’t have any

- super well-maintained; all public areas including gym, pool, roof-top lounges, club, laundry room etc. are always spotless - incredible amenities (the aforementioned) - maintenance team is very efficient; we had an issue with our oven the first couple of weeks and lobby staff put in a work order that was addressed immediately

- honestly no complaints here!

Very nice building. Responsive maintenance. Very nice staff all around great place to live

Nothing really. Loved living here

Good management, good amenities, lovely front desk

No in-unit laundry

Renovate units for better kitchen/bathroom and in-unit laundry

Great amenities: amazing rooftop and views, pool, service elevator, trash shoot, dry cleaner, friendly building staff, quick resolution of maintenance requests. Apartments have large windows.

The location is ok, but not the neighborhood is not very charming compared to other NYC downtown areas.