229 East 13 Street,

Manhattan, NY 10003

Very responsive with any issues in the apartment (Albert)
Neighbor noise never an issue, W/D downstairs is very good

Sometimes stairwells are not super clean, more likely due to other neighbors

Clean stairwells more, as well as trash chute rooms

Balconies. Good size kitchen. Good location and quiet street. Building is fairly new with elevator. Washer/dryer in basement is nice to have.

Apartment is owned by useless Vrbnik / Bernic Management team who is complicit in the broker John Preston's absurd scams toward residents. For a 2-bed turned into a flex 3-bed apartment, this man (who we have still never met or spoken to on the phone) required for insane fee of $3,500 per person, in addition to thousands of dollars for first month rent and security deposit. When asking for clarification or negotiation regarding these fees, he is extremely cold and says there is nothing you can do about it. Even if you re-sign lease or just swap out one roommate, he will make up new fees of thousands of dollars, even when the apartment won't be painted/cleaned between leases. Unfortunately there are basically no laws against brokers fees in NYC and this asshole is fully taking advantage of it. And even if you try to call Bernic Management staff directly, they try to redirect you to enemy #1 John Preston.

Maintenance guy is nice, but will only respond to texts if you have an absolute emergency. There were multiple instances in winter where we had to repeatedly ask him to switch on the building's heat because outdoor temperatures dropped FAR below the legal limit of 55 degrees.

In-unit washer/dryer is a joke, takes about 10 hours to run, sounds like a machine gun, and doesn't dry all the way. Elevator breaks too often, my friend got stuck in it. 90% of packages get stolen from the first floor lobby area and there has been no effort to combat this issue. Flex wall is basically plywood and cuts off all light from living room.

Overall, everyone involved in managing this building is trying to make as much money as possible at the expense of residents. There is some SHADY business going on behind the scenes.

Do better. Get rid of this scam-artist broker, treat residents with f and please make any effort to stop package theft.