Openigloo home
NYC buildingsManhattanMidtown WestHell's Kitchen555 W 53 St

Mercedes House

Hell's Kitchen, Manhattan, NY 10019

864 units·32 floors·Built in 2009
4.2

15 reviews

Rent-stabilized apartments

This building has apartments that entitle you to a renewal and limited rent increases.

Highlights

27
Evictions
4
Open violations
1
Litigation cases
No
Bedbug history
Pet friendly

Renter recommendations

-%

Renters recommend this building

-%

Renters approve of the building's owners

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of 555 W 53 St praise its luxurious, well-maintained apartments, friendly doormen, and excellent amenities like a fully equipped gym, pool, sauna, and basketball court. Tenants value the prompt maintenance response and overall building cleanliness. However, common drawbacks include the building’s distance from subway stations and noise issues from fans and hallways. Some residents report management challenges, citing unresponsiveness, strict lease policies, and occasional pest concerns. The community atmosphere is generally positive with considerate neighbors, though families may find limited kid-friendly spaces. The building’s professionalism and communication receive mixed feedback, impacting overall tenant satisfaction.

Reviews

Former tenant·7 minutes ago

Great Place to Live

Pros

Awesome conceirge and maintainance staff. Overall building is well-maintained.

Cons

No negoation on lease renewal

Former tenant·4 months ago

Great building, far from train

Pros

Had a great time living here. All appliances and amenities worked just fine, maintenance requests dealt with promptly, friendly door people, good communication with leasing office, relatively quiet, and lots of parks, coffee shops, restaurants etc nearby

Cons

Biggest con is distance from trains. Also wish they had a common space or lounge apart from the paid lounge in the gym below. They are transparent about this, but they are particular about floor damage upon move out. Since the floors are real hardwood, and scratches or stains will be a big chunk out of your security deposit so be careful with the floors

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 hours ago

Average violations per unit in this building is better than the city average.

Building average0.00Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

3Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

Building owners and associates

  • M

    Mh Rental Llc

    4.2(15)
    ·

    1 building

  • M

    Mercedes Realty

    4.2(15)
    ·

    1 building

  • T
    Top rated

    Two Trees Management Co Llc

    4.5(42)
    ·

    8 buildings

  • B

    Brian Upbin

    4.2(15)
    ·

    1 building

Renter Q&A

Any improvement with management here?

Over 1 year ago

Answer

Are amenities included in the rent or is there an extra fee? How much?

Over 2 years ago

Amenities are extra. About $180 per month per person.

7 months ago

Answer

FAQs

1 / 2