1011 Carroll Place,

Bronx, NY 10456

1) Access to public transport and shops 2) Many neighbors are kind and will look out for you 3) Some property managers respond past normal business hours 4) Pest control comes once a month

1) Lack of heat in the winter 2) Violations are constantly reported and unaddressed yet the city allows them to raise the rent for MCI increases every year. By the way, the "repairs" they raise our rent for are usually not done yet the city believes the PROPERTY MANAGER over the TENANTS WHO LIVE HERE. 3) The elevator goes out of service semi-frequently (top violation). 4) Constant littering and smoking inside hallways. Tenants are lazy and leave trash in the hallways which the super refuses to address. 5) Super likes to harass and ignore the complaints of Black tenants until you get the city or his bosses involved. Then he wants to cry about being held accountable and beg you to stop. 6) Super constantly lies about the repairs he has done. He's lazy. 7) If you don't speak Spanish... good luck. Thank goodness I do, otherwise nothing would get done. 8) Building hallways don't get cleaned frequently or well. They use a dirty mop so the hallways smell like musty peaches afterward. 9) Lack of enforcement of building policies (except if you're a Black tenant. then you get videos of any small thing you've done wrong sent to you). 10) Doesn't bother me as much, but if you don't like noise/parties there's often loud music from neighbors. Neighbors also let their kids yell and run up and down the stairs all hours of the night. 11) Walls/ floor very thin- you can hear everything 12) Patchwork repairs/ tendency to avoid properly repairing issues. Calling the management company does nothing. Getting repairs is like working a part-time job 13) The front door is constantly broken/unlocked. The super also leaves it open with a brick so anyone can come inside. 14) These "newly" renovated apartments were not completely renovated. Especially the electrical outlets.

1) Take tenant complaints seriously and fix reported property issues before they get out of control 2) Take accountability and responsibility for your duty to enforce rules 3) Visit the property to truly understand what's going on 4) Fire the super. He's lazy and a habitual liar.

I love its proximity to trains. I love that I have a private entrance to my apartment.

My list of hates may not fit this reply box but I will be as thorough as possible. 1) I have a private entrance that leads directly in the side alley of the building. Next to my front door is a metal security gate that leads to the trash that is placed under my bedroom window. I have lived here for 6 years and never been able to open that window. 2) Tenants in this building are lazy. I often wake up to their trash blocking my apt entrance because they are too lazy to walk 5 additional feet through the security gate that leads to the trash cans. Literally 5ft. I hope I can share pics. 3) I have had over 40 leaks throughout my apt from the ceiling as I live in the only tenant basement apt. My first three months here my bedroom ceiling collapsed because the above tenant had an illegal washing machine that they allowed to drain under their kitchen sink, above my bedroom. Not IN the sink but UNDER through the floor boards. 4) The windowsill in my kitchen is falling aprt due to water damage. I teported that 6 years ago. At the time there was scaffolding on the building. I was assured it would be fixed with that repair. They removed the scaffolding 3 years ago. Still have leaks. 5) Heat is the worst. I have bo control of it. My apartment is always cold. I had to buy space heaters. When the steam is on it leaks in my bathroom with scolding hot water on your head. 6) The insulation and molding is bad around my entire apartment. Weekly I through away sticky mouse traps clutter with large water bugs. I continue to complain and the super/building management does nothsing. 7) The building exterminator comes the 1st Sat/Sun of the month to the building. But my entrance is separate/private from the main entrance. Often they forget to spray in my apt that needs it the most due to my proximity to the trash. 8) The step plate on my apt entrance broke. They replaced it with one too big. So they shaved my front door, now there is a visible gap and I am often greeted with more water bugs and the occasional mice. I have to keep a large blanket there in the winter for the elements not to come in (cold and rain). 9) The walls are so thin here, I can EVERY apartment that surrounds me, and the constant flow of people to the trash area. For which they leave there trash in front of my door. 10) I have gotten so frustrated with the trash bags left in front of my door that I now pick them up and place them in the elevator of the main entrance so everyone in the building can share into my daily experience. They super tries retaliate by sending me videos of the bags I return to elevator. Each time I ask for the video camera place on my entrance of the person we puts it in front of my door, he refuses. He doesnt want to confirm the tenants in the building but he confronts me. The only difference between the super/tenants and me, I am Black and they are Latin. 11) The super and his entire team doesnt speak English. So I have resorted to using Google Translate to get my messages across. Often many of my requests/complaints are lost in translation. So I have been reaching out the management office. They are useless. 12) I have years of complaints to the management office and the City of NY. And little work is performed. So I am in a content battle. 13) The water often goes out in the building and we are given any notices of scheduled nor completed work. 14) The lobby, stairwells, and halls are often hang out spots for teen males to gather and smoke weed. So recently, a security guard was hired and the lobby is often filled with his groupies in the building. The weed as stopped but the lobby is still a hang out spot. 15) When I moved into the building my apt was one of the first renovations. All new renovations had the rent increased. They are all fashioned for stackable washer and dryer. All new tentants got one except for me. 16) Due to the in consist heat, my laminate tiles keep peeling off the floor and off access super to replace them and they are also slow to move. 17) I’ll save the worst for last. Due to thr many leaks, I believe black mold is growing in my walls. At one point, I had to throw away all my items in my bedroom closet because it was cover in green mold. I have made complaints to the city and management. The city is the worst. On several occasions I have asked for a home inspection. I work full-time in BK with a 90 minute commute. 311 will take your request and inform to expect a home visit. But they DONOT provide the date or time. As a result, I have been at work for every visit. I can even schedule time off or have some wait on my behalf because they give scheduled date or time. Since I have been here my health and that of my dog has deteriorated. You may ask, why did I live here for so ling under these conditions. This is NYC, if it was easy to relocate everyone would do it. But i. Reality its too expensive. I have recently obtained a position that will allow me to move. I just need to figure out what damages are owed to me due to mold exposure Ive been complaining about for years.

You are a slum lord. Any tenant that has faced as many challenges I have and most of which continue to be unresolved, deserves that moniker. You need to step your game up and get things done.

Rent Stablized location. For the price its reasonable.

Noisy neighbors, and dirty streets.

Paint the building regularly. Make it look habitable and happy.

art deco design

dirty, poor management

better building management