316 Bergen Street,

Brooklyn, NY 11217

Tiffany, one of the front desk employees, is incredible. As is Brad. They were by far the best part of the building. Location is alright. Close to trains but feels a little isolated from Boerum Hill/Park Slope.

The floor in our apartment sloped and our balcony door didn't properly shut unless locked, which made me believe that our unit had shoddy construction. The new management company inherited incredible staff, but they've fired a number of them within the past year. They're slow to respond and rude when bringing up major issues.

Dermot is firing the staff at a rapid rate. What’s left of the staff- they are wonderful. Recent new hires are unfriendly and unhelpful but there are a few gems left. The people who live in the building are great. Dog friendly.

Since Dermot took over the building, the entire community and quality of living has taken a massive nosedive. First of all, despite rent stabilization, Dermot has found some clause in leases so they are jacking rents 1K+ per month per unit. No one understands how they are legally getting away with this, but C-grade apartments with finishes that are falling apart are going well over market rate and if you live here 1 year, beware if you want to renew. They aren’t playing by the rent stabilization rules. They have fired tons of staff. The garbage piles up. The gym is filthy and there have been incessant roach and bug problems. Not to mention the management of the direct building are super rude. They make fun of people who come tour the building (one leasing agent called a woman the B word). The direct manager of the building is brutally rude and will stop responding to emails whenever she feels like it. Building management are uneducated, inept and driving this place to the ground. Hiring relatives to work here- nepotism abound. It’s filthy. There’s no value, and tenants have to call 311 to get anything done. Look at every single other building in the area before you look at 316 Bergen while Dermot is managing.

Do something else for a living.

-This building was great prior September 2022, before the new management took over. -Close to Atlantic Avenue Subway Station -Building staff is excellent

Situated in a bit of a meth-head area, which was fine when rent was more reasonable. The new management company, Dermot Realty, came in and jacked up the prices by ~40%/unit, and seemingly used that money to plant stupid-ass shrubs in front of the building, giving the meth-heads an ideal spot to take dumps in! The "amenities" (Gym, Lounge, Roof) are poorly equipped, not well kept, and are only there to drive up the cost of your rent. Did I mention most of the equipment in the gym were supplied by residents? The building is now 10 years old so it's starting to have some issues and Dermot could not be more unhelpful or uncaring in solving these. Their only concern is maximizing profits and squeezing every last penny out of any residents foolish enough to pay $3300/month for a 400sq ft studio apartment. In the past half year we have dealt with: -No hot water for a week -Air conditioners flooding apartments, resulting in mold -Brown water coming out of faucets -ROACHES (Never saw a roach prior to 2023) Bring up any of these issues with management and you'll be met with combative condescension. Take my advice: File a complaint with 311 first, inform management later.

Sell your company, donate all proceeds to charity, go live in the woods and never bother anyone again.

The staff at the Bergen is incredible. They are kind, generous and provide excellence service.

Dermot management recently took over the building. Since they've taken over they've things have really taken a turn. There is an ongoing hot water issue and there is no hot water in the building. In spite of violating NYC basic tenant rights management has taken well over 10 days to communicate, fix issues and refuses to pro-rate rents. They have invited Salespeople from Verizon into the lobby on Saturdays to sell to tenants (Who wants to be hounded by cell phone sales people on the weekend)? There are suspicions of employment violations due to race.

Great price, great finishes! Staff super nice and helpful!

Management slow to respond

Be a little faster to respond to residents. For staff, give more timeframe before coming to apartment

Really nice staff, super, amenities

Super super unresponsive owners, bordering on the brazen

Be more responsive

Overall a nice experience as once a student

Overall a great view from rooftop, I loved the outdoor turf workout area, amazing front door guys, quiet, quaint, gym wasn't the worst, nice people

NO FKING INSULATION freezing/sweating my ass off during seasons and they would not do anything about it. My energy bills were consistently 250+ back then.. Also some guy was smoking weed so fking hard and management did absolutely nothing

pretty good so far

dirty apt at move in

clean the apt

The building team (doormen, super, and maintenance) are fantastic and responsive. The neighbors are nice and amenities are maintained well. It’s a very chill building. 1 & 2 bedroom units have W/D in unit. Laundry in the basement for studios. Great rooftop with lounge seating. Pet friendly building.

The building owner is unresponsive. When things need to be fixed beyond the super’s capability or routine maintenance, it takes forever. There’s construction happening on Bergen and 3rd avenue, but if you’re facing the back of the building it isn’t disruptive. A/C units in the apartments are noisy.

When tenants email you, don’t ignore them. Be proactive about updating and fixing things. And when something is broken for a long time, compensate tenants.

Location is good with a nice rooftop

Building construction is cheap and the leasing agent was unresponsive once we moved in

Advertise the correct square footage and make sure your agents respond to tenants

The staff here are the best, they make it feel like a community. The building is clean, everything works as it should, great amenities (gym, roof deck), and management is very responsive.

No complaints here

Package collection from downstairs

Gym is smaller than advertised. Ant issues in some units. A little rough outside later at night