This Management Company is the worst!
Pros
Neighborhood is amazing, building is kept clean, electronic payments.
Cons
Building management is non-responsive and will only communicate through calling, I think as not to leave a paper trail on how long issues have gone unresolved. After 3 years of having EXORBITANTLY high electricity bills and begging them to come and check if everything was wired right, we found out that the upstairs neighbor’s apartment Heat/AC units were wired to our electricity. They refuse to compensate us. The backyard has been infested with rats for years. Had to call 311 and get a health inspector to look. They still did nothing. The problem is so bad that you can’t enjoy the backyard. The rats are the size of rabbits. The downstairs toilet was broken for months. Just gave up on getting it fixed. If they do schedule maintenance - they never show up at scheduled time or at all. Have literally wasted days waiting for maintenance to show up. Also have the audacity to raise the rent by hundreds of dollars every year.
Advice to the owners
Maintain the building. Give a little bit of care that actual hunan beings live in this building.
Overall good building
Pros
Clean, no roaches or rats (that i know of), new appliances
Cons
Management didn’t show prompt response