286 Stanhope Street,

Brooklyn, NY 11237

rooftop access and quick walk to L train

hot water barely works, housless people constantly breaking into the garage and stealing bikes and breaking into cars. Packages consistently stolen from mail room.

stop charging an astronomical amount to live in a sad ikea coded "luxury" building.

Roof is lovely, elevator (when it works) is very key. Parking lot in the back was nice when we had it. Latch lock system is super nice

No central heating - heat is provided through unit you have to pay electricity bill for. Responsiveness from management truly varies, and can often take weeks to respond, if they ever even do. Elevator goes down a bunch, and parking lot has been in various states of construction since Dec 2020. Building is above a music studio, and noise from there travels through the walls & pipes very easily.

Respond to your tenant more often

Elevator, outdoor access, digital key access, new building

Packages sometimes stolen, occasional break in reported. Intercom access/buzzer vandalized and troubling to use

Update vestibule locks & clean downstairs intercom

The crew that cares for the building -(garbage collection, repairs) are friendly, awesome and helpful. The rooms are big for the neighborhood and the windows are huge Carport area Elevator Laundry in basement (not free but not overpriced) Refuse and recycling room on every floor Really awesome roof with astroturf, tables and chairs, grills Friendly neighbors

Management company completely unresponsive. Multiple thefts of packages, bikes, personal property on over 10 occasions resulted in no footage being handed over to the police (who became involved), a complete blackout on their end with no answer at all. No working cctv cameras Door is broken often resulting in thefts Elevator has gone down for weeks at a time Rent prices are ridiculous and they will not negotiate No closest in the entire building at all Weak security

Respond to your tenants when their safety and the safety of their property has been put at risk. Even something as small as a condolence will put them more at ease Respond to your tenants regarding building maintenance in a more timely manner. The elevator has not been available to the 3rd floor for 8 months and no response.

Close to subway station

Horrible neighbors, super slim walls and very noisy environment. Feels like college dorm. Also utilities are way to expensive for apartment size. Literally the cops went to open the neighbor door at 3-4 am because of his noise, oh and he was a drug dealer. And the management in general was awful.

Improve your walls, fix the doors. ANSWER the emails!!and select better tenants for your building.

Decent location. The cleaning staff is great.

The most unresponsive management I've ever come across. Cayuga Capital did not give us updates about where and when we could receive our unit keys till the day before our move-in date making it extremely difficult to plan our move. A few months down the line, we had a series of break-ins in the building. Even then, they did not have the decency to respond to emails. A number of tenants tried contacting them. This state of affairs has been going on for months. The front door and garage door are broken now and no one can be bothered fixing them.

Hire more people to respond to tenants if your current staff can't handle the work. Your current employees are either incompetent or they don't care. Probably both, come to think of it. Sending out a rent invoice every month seems to be the extent of their ability. Ryan and Kevin, in particular, could very well be brain-dead automatons, considering the number of security-related emails they've ignored. I don't care how many other emails they have to get through. Normal human beings wouldn't ignore tenants who are trying to bring break-ins to their attention. Just set up an automated system to send out the monthly invoice that Ryan mails out every few weeks, if that's the extent of customer service you're aiming for. Should give you some more funds to gobble up real estate and perpetuate this hellish business model. On the other hand, if you want to be decent human beings, read the emails tenants send you, especially if they pertain to security issues. Fix the front door!

Roof is nice, good appliances, clean building, central A/C and heat

Laundry was usually not working, management is pretty slow to respond to issues, no on-site super, management took over a month to return security deposit

It would be better to have a live-in super than using the maintenance company you have. Also maybe get better laundry machines since they were never working, which was especially annoying when everyone was stuck home during a pandemic