Dependable and good amenities
Pros
Management portal to report issues was simple, responded somewhat quickly (1 week or less), elevator good condition, trash chute very useful
Cons
Soundproofing between apartments was suboptimal (could get noisy both on the floor and from above floor), raised rent without making improvements (though not too high)
Great location, bad management
Pros
Location, neighbors, balcony
Cons
Management were not responsive unless you pushed for repairs. Fridge was broken for weeks until replaced
Advice to the owners
Respond to tenants and stop being cheap