Lack of basic services
Pros
Great super, neighbors and location!
Cons
The cooking gas service been cut in all the apartments already 3 months and counting, not even one worker is in the building, after several emails, management doesn't give any answers when it will be restore. Even with that, they want to raise the rent to the tenants for the renewal (14%+) and not even want to negotiate (about rent raising they answer the emails, just to say it is not negotiable)
Advice to the owners
Don't overcharge good tenants who pay on time when even we don't have a basic service for months! This is insane.
Unless you get a rent stabilized unit, avoid
Pros
Location, the other tenants and the super Oscar are nice
Cons
The management company A&E was difficult to get a hold of. When I did manage to speak to someone, they informed my they were raising my rent 40%. They expect tenants to reach out to them for information on things like rent increases and move out information instead of their employees doing their jobs. I truly don’t know what their 100+ employees do all day. Then, when I told them I was signing a lease elsewhere, they never attempted to follow up or confirm my exact move date. I once again had to check in with them on the last day of my grace period, days after I moved, to get move out information they failed to send me. The building’s cooking gas had been off 3 months at the time of my moving and aside from posting a notice on the front door of the building, there was zero communication about progress or estimated timeline.
Advice to the owners
Stop raising rent an astronomical amount to your tenants who have good payment history. You’re pricing people out of their neighborhoods. Answer emails in a timely manner. COMMUNICATE with your tenants.