Terrible management experience
Pros
Location Proximity to laundromat (on same block, same side of street) Didn’t charge me a pet deposit Weekly cleaning of stairwells
Cons
Major issues with management responsiveness and ethics. Would never recommend living here - Upon my move in nothing had been cleaned or repaired from prior tenant. Walls peeling. Extensive mold in bathroom and kitchen sink. Appliances dirty. It was Week 3 into my first month of lease by the time they got people in to fix and then they spent 5 days repairing and cleaning the apartment, 8am-5pm while I had to live there (out of boxes). Management would not pro rate or discount my rent for that month. After a month of fighting them on it they gave me $200 back (on $2100 monthly rent). - flea infestation upon move in that I took care of myself so that it could be resolved quickly. Management would not refund what I paid. (Prior owners had pets) - After I moved out management would not respond to my inquiries about my security deposit. I followed up with them 4-5 times over course of 3 months. I finally threatened legal action and they finally replied claiming the check “got lost in mail but they cancelled that check and reissued a new one”. I received my deposit finally after months of effort Other issues - Walls so thin I could hear my neighbors’ every cough and conversation whether they or I were in bedroom, living room, kitchen, you name it. I had to talk in low voice in my own apartment in a farthest corner when I wanted to ensure neighbors couldn’t hear something - Persistent leak in ceiling during heavy rain. Ruined wall several times as their only recourse was patching over and repainting vs fixing structural issue - Poor insulation. Also 1 inch gap between front door floor and hallway, mgmt would not adequately fix. Very drafty in winter. Expect high heating bills.
Advice to the owners
Fire your management company and use a new one. They do not care about the long term viability of your building/investment