Lower East Side Mgmt Corp

1. Prime location on the Lower East Side 2. Elevator & on-site laundry 3. Responsive to maintenance requests 4. Good amount of space for the neighborhood 5. Lots of natural light

1. Unregulated lease terms allows them to increase rent the maximum legal amount every year (and they ruthlessly do). 2. All day/night Busy intersection horn honking can be heard clearly through the windows AND Nightclub music on the weekends radiates into the unit clearly til late late. 3. Old windows, let cold in the winters and heat in the summer. 4. Poor kitchen ventilation system, so cooking leads to a smoky apartment. 5. Units get bare minimum improvements, probably in need of modernization and updating

At minimum, I’d aim to limit tenant turnover instead of pricing them out every year. Also, replace/upgrade all windows to eliminate noise pollution and improve heating/cooling efficiency.

- Super/landlord doesn’t live in the building but is always available via text - Close to Delancey/Essex stop - Tons to do near by - Trader Joe’s and target 5 min away - 2 laundromats less than 5 min away - Exterminator comes in quarterly

- Street can get a little noisy on the weekends - Never had a roach problem but did find 2 dead roaches in the apartment (lived here for a while though) - Packages get stolen sometimes

location light fair with negotiation

noisy due to houston st virtual doorman didn’t work for year laundry only in quarters and expensive

none

No noise really

Lots of trash and sketch neighborhood

Is good location

At night the apartment is extremely loud due to the bar underneath. The bass shakes the apartment. The bar and the management company have not been responsive at all

Responsive management, they have a portal for payments and complaints, and their office is just around the corner.

Packages can get stolen but rarely, and management has tried to keep up with security measures. Can be noisy but really only on extremely busy nights.

It’s cheap in a great location.

Hot water didn’t always work and no control of heat. Building needs to be repaired.

Great location to live

Trash kept in building in stairway

Great location & no pests

Constantly have to adjust shower because water would get too hot or too cold very quickly, very hard to get the nooks and crannies clean

they redid the water heater and it lasts longer

laundry machines are broken, heat is constantly broken, people buzz the doors all hours

- get the digital doorbell and replace the heater system

Has some spacious units if you get the right ones

Heat is cranked to the max, even with windows open it's so hot. A little bit dirty in the halls. Outdated appliances - kitchen and bathroom are really old

Halls could be a little cleaner and turn down the heat. Kitchen's and bathrooms could be updated

Easy rent payment, pet friendly,

Some neighbors are students and can be loud, older building

None

The person that gave us the tour was very thorough and did a great job.

Clarity on issues with building

Why do people move out

Landlord pays for heat and water.

After the bathroom ceiling collapsed, it took the management 3 full days to answer our calls. The building roof also collapsed during the same time. There are dead roaches in the lobby and trash room overflowing during the weekends.

Please care about your tenants.

Nothing at all

Filthy. Sound from both outdoor and indoor floods the apt. It’s basically like living outside. Trash management is laughable. The trash area fills so much that sometimes you couldn’t open the door. Once when they were repairing the trash area they just put the trash in the hallways for a week. The laundry is right next to the trash and it’s DISGUSTING. Often it would malfunction in the middle of washing or drying and then I was screwed. There was package theft every single day and it took then months to simply install cameras which did nothing to deter anyone. I had checks stolen from my mail and fraudulently deposited which was wild. They installed a new oven when I moved in that they did incorrectly and I nearly died from a gas leak. Even the decorative kitchen tiles are upside down. Water pressure is mediocre.

You are a slumlord and everyone should know

The units are a good size for one bedrooms in LES.

The landlords are very unresponsive and rude to you. The building is not ever cleaned. Packages get stolen immediately after delivery and the landlord does not care. The trash is in a sketchy back alley that you will 100% of the time have a face to face encounter with a rat. Also the landlord is also the broker and has some very shady business dealings.

Love my neighborhood so much and enjoy the building as well

Management is not as responsive as they should be to maintenance requests.

3 rooms and 1.5 bathrooms ( but 0.5 one can’t flush)

The landlord is mean

Lots of sunlight. Everything is super close by and convenient

Super dirty. Never cleaned. Always smells and it’s never been cleaned out the right way.

Neighbors are courteous, and building's generally quiet; mostly workers just trying to live.

Building itself is in need of serious repair. First floor often smells like dead rats or something. Lotsa live ones in garbage area. Have no idea who landlord is: likely tied to real estate brokerage to charge broker fees. Outside is pure chaos. As is to be expected around here.

Fast management response time Good location Thick walls

Low water pressure Dirty lobby Stove gas emissions

Better water pressure, clean lobby

living room is spacious! washer and dryer in building nice and big bedrooms and massive closets

the heating is absurdly too high. in the winter I have to sleep with my bedroom door open or I wake up sweating. heating is also tried to your electric bill so it's always high since the in-unit control doesn't work there is water damage throughout the building. at one point, there was water in my bathroom walls and when I called the building managers, I was told "what do you want me to do about it?" so they could be more helpful packages get stolen and the advice we get is "don't open the door for strangers" when we have no way of knowing if it's Amazon or not the park has a music festival in the summer that happens every Wednesday but the Porta potties are left out all summer long until the event is over

There was a general maintenance line that you could call and they were pretty responsive, maintenance team was nice.

Not very clean lobby, apartment was pretty run down, and they were pretty dismissive when it came to larger problems.

Gut reno these apartments and they'll be worth a lot more

Good sunlight and neighborhood

Roaches and no elevator

- Friendly and Peaceful Neighbors: One positive aspect of the property managed by Freestone Property Group is the presence of friendly and considerate neighbors. - Modern and Stylish Appliances: A notable advantage of the property is the presence of relatively new and stylish appliances. - Convenient On-Site Gym: The presence of a gym facility within the building is a definite advantage. Access to a fitness center without needing to travel elsewhere provides convenience and promotes a healthy lifestyle. - Availability of Bike Storage: While the bike storage room may be packed with items, the fact that there is a designated space for storing bicycles is a positive feature. It offers a secure area for residents to store their bikes, adding convenience and peace of mind. - Well-Located: The property managed by Freestone Property Group enjoys a favorable location.

- Incompetent Workmanship: The teams assigned by Freestone Property Group to resolve the leak issue were shockingly inept. Instead of resolving the problem, their attempts exacerbated the situation and caused additional damages. Their lack of expertise and attention to detail raised serious concerns about their ability to handle basic maintenance tasks competently. Evidently, they lacked the necessary skills and experience to address such issues effectively. - Communication Breakdown: Freestone Property Group's communication left much to be desired. Their responsiveness was inconsistent, with unanswered messages and unreturned calls becoming the norm. The lack of clear and timely communication further added to the frustration of dealing with the unresolved leak problem. It was evident that they did not prioritize effective and open lines of communication with their tenants. - Neglected Trash Management: Another glaring issue was Freestone Property Group's negligence in handling regular trash collection. The accumulation of trash in front of the building was an ongoing problem, resulting in an unsightly and unhygienic environment. Their failure to maintain proper trash management demonstrated a lack of attention to basic cleanliness and tenant comfort. - Misleading Information on Outdoor Furniture: The real estate agent provided misleading information regarding the availability of outdoor furniture. It was never delivered as promised despite indicating that outdoor furniture would be provided. This miscommunication highlights the lack of coordination and reliability within the company.

Area is great proximity

Roaches semi-regularly in lobby, only once in apartment however

Management is fine Location is great

Washer dryer in basement kinda sucks

Lots of space, great view, chef kitchen

Dark rooms expensive

Rent was affordable 3 years ago.

Owner/Property management does not care for building. The inside is never clean, garbage not taken care of properly, huge rat issue. The spikes for the pigeons have fallen and they refuse to replace them, bird shit all over stoop. Roof leaks, if there are big storms water flows from roof down the main stairwell.

Hire an actual super to come & fix up the property.

no pests, chill neighbors, location!!, unit was decently clean kept up prior to move in, maintenance is generally responsive

overpriced, laundry sucks, basement sucks (all the roaches are down there), trash smells sooo bad all the time and you can smell it throughout the building, hallways have never been cleaned, tiny units

keep basement and laundry and hallways in better condition

Really nothing positive about my experience here

Building is ill-maintained with frequent sightings of roaches and mice

Great location and very friendly neighbors

Overpriced for size of units - but that’s NYC

The apartments are relatively nice and the location is super convenient. The people in the building are also really great. Management is mostly responsive. The laundry in the basement is super convenient. The real best part of the apartment is the rooftop.

There’s a club on the first floor, so Thursday through Sunday, expect loud thumping throughout the entire building. There’s also some problems with mice and cockroaches, especially in the trash room. Sometimes you have to bug the management to fix things. The utilities are also insane. Over $300/month in the winter. Overall the rent is high for the benefits, unless you love the area.

Install more efficient heating units, clean the building more often, and lower rents a bit

Good location in the east village

Apartments were not in move-in ready condition in addition to being tiny

Best location, everything around

Noisy, small rooms

Location, great access to Trader Joe’s and subway, back rooms are very quiet, overall clean, no major issues (pests, bad neighbors, hot water issues, etc.). 2 bathrooms is also perhaps the biggest pro. Maintenance is also good with responses for service

I did have some packages stolen, overall not great package delivery/security and bare minimum intercom system. Some areas are on a notable slant (i.e., would not put furniture in certain areas due to slant downward). Kitchen amenities are minimal (stove with no ventilation) and also poor ventilation/fan in bathrooms. Also in the winter the windows are drafty and it can get very cold inside. Really only a major issue in Dec-Feb & since I WFH.

Updated appliances would be great, stove/oven is extremely small and has no ventilation

Central Heat & Air, Elevator, Only 3 units per floor, Luckily pretty respectful tenants & neighbors, Pet friendly, Location - not the street but proximity to neighborhoods, Close to subways & buses, Part of union square park so they clean the sidewalks but there's still a lot of homeless being near transportation

1. Every time it rains, my apt ceiling (near the window) leaks to the point the plaster bubbles & explodes. Each time i've had to escalate to 311 to get them to fix. All they do is replaster & paint (sometimes w/ different paint colors), never fix the underlying issue. 2. If you're on street side, under the windows there are gaps in the foundation that cause air to get in so you'll be paying more to control the temperature. 3. Heat/Air is definitely not controlled by unit (ConEd) so you'll get charged more than you likely owe (quite a few months I was gone for weeks/month & bill was same MoM). 4. I believe other units on my floor AirBNB so it's revolving door of people, sometimes kids or noisy people. 5. Wealthy NYU parents paying for their kids so price is high 6. Basement is scary, laundry is not a selling point 7. When I moved in they advertised a rooftop, it's just a roof with a bunch of AC units 8. Mice problem where I had to fill the holes under my sink. When exterminator came in he said I did his job & there's nothing else to do. 9. My apt was HORRENDOUS when I moved in. SO DIRTY and the bathroom smelled awful. I still to this day can't get the urine smell out after so much bleaching, it needs to be renovated. 10. No dishwasher 11. Packages will get stolen, old-school buzzers & other tenants will just let anyone in 12. There has been a security issue. I've seen homeless people get in & hear people banging on the door & buzzing to get in all the time. One time someone robbed the liquor store downstairs & got in the building. Cops/Firefighters were everywhere at 3AM. 13. Busy, not quiet (high school, a lot of fast food, party city) 14. I had dirty water coming through my bathroom light/fan. Reading another review it's probably related to their sewage problem.

Update your security system, add dishwashers

One bedroom gets a lot of light The bathroom is relatively nice

This place is horrid. I would advise any potential tenants to stay far away. Roaches and rats in the stairwell. Mice and roaches in the apartments. Stairwell smells like death and is often filthy. Neighbors BLASTING music during work hours. Neighbor drops trash onto my windowsill. Unsafe neighborhood. Dirty dusty apartments with ceiling pieces literally falling to the floor. Packages constantly get stolen. The building has been broken in to multiple times. The heating pipes and ceiling crack so loudly all night I wake up every hour…. I do not feel safe or secure in the building at all. Avoid at all costs — seriously. Live in a different neighborhood, this place is not ok.

Please remove the rats from the garbage room

My windows faced away from the street and noise levels were minimal. There are 6 floors and only 3 units on each floor, so it’s pretty quiet in the building and elevator is generally available.

I got lucky with my neighbors — they were no party animals. But one month away from the end of my lease they moved out, and I got new next door neighbors. I could hear their activities and conversations all the time. Water pressure is okay in the shower, but very bad in the bathroom sink. I would see dead roaches and live mice in the basement all the time, but no issues inside the apartment. The rent here is insanely high and not worth it. There are cheaper options on the market in the area, better keep looking.

The apartment itself is cute

Management does not answer. They purposefully ignored us in September when we found dead body parts in our fridge from the last tenant, the unit has flooded 3x and no one will answer emails so we’re now living in a mold infested apartment, Erica and Dinara also allowed our fire alarm to continue blaring for over a month.

My advice to Erica and Dinara is to quit. This clearly isn’t the right career for either of you. In order to be a property manager, you should.. wait for it.. need to manage your properties and their issues. Erica and Dinara are neglectful and lazy, they do not care about tenants or their safety.

- well layout apartment . Ideal for two roommates. Management is very responsive to resolve issues. - 2 full bathrooms. - great location with easy access to public transit. Tons of restaurants. Supermarkets and Trader Joe close by.

- very busy area.

Continue to be efficient and responsive to the tenants’ requests.

Heat was consistent, great location

Had to move out due to bed bugs, the property management did not cover any of the costs to treat our clothes, and I had to throw away my bed. They also altered the documents we had signed stating that the building had not had bed bug issues.

I hope this issue is resolved by now.

Building was nice and clean, neighbors were quiet, good size apartment for rent and area

Area is loud

Figure out water heater issue. Too many times in a one year stretch we’re my hot water would disappear for 2+ hours

Great location, that’s it

Not clean, poor pest management

Be more responsive

Great block with access to transit

Foul trash smell permeates the hallways, not so fun in a walk-up

Clean the common spaces

There is no laundry in building, but there is a laundromat a block away. Very nice view, lots of great food around it.

The apartment wasn’t cleaned before we moved in. The bathroom is absolutely disgusting no matter how much we clean it. Peeling tub. Mold. Stained toilet. Broken floor tiles in the kitchen

maintenance is very quick location is convenient

thin walls - can hear your louder neighbors / people walking up and down the stairs old appliances

Location, access to subway, interesting shops nearby

It's a renovated tenement building. My issues included: 1) Impossible to sleep at night in the room by the street (Clinton) because this is the first exit off Williamsburg bridge; 2) Dust from nearby construction getting all over my unit 3) Constant ceiling leak 4) The trash room below was not sealed off from the AC vent and I could smell the trash in the summer

Fix your property, and don't hire Misrahi Realty because they were very scummy.

Convenience of location, the views and the people/neighbors !

Minimum upkeep / cleanliness and bare minimum security system

Upgrade to a newer/more advanced video security system and software !!

Best location and quiet side of the building was great

Delivery situation was questionable sometimes

Nothing to think of

Great location with a lot of access

Not very clean

Close to train, 2 bathrooms, spacious, and clean

Messed up central AC, quick to raise the rent, expensive washer/dryer in basement, unresponsive property management company

Quicker response to tenets, and fix the AC so so it doesn’t only reach the back rooms

Pros of the building are the location, sprawling views, sunlight,overall a charming apartment

The noise from the streets is borderline absolutely ridiculous. Full transparency- Thursday, Friday and Saturday it will be highest caliber noise from 9 pm - 5 am. Numerous bars and pizza shop keep drunk dumbies on the street until dawn. Also, occasional issue with mice and cockroaches spotted

Be transparent with the noise. Perhaps be more proactive with rodent problem

I had reduced rent during pandemic.

Worst building I’ve ever lived in and worst management company I’ve ever dealt with (Misrahi). Heat went off completely three times this past winter, during a weekend so it wasn’t fixed for over 24 hours each time. Issues with pipes, appliances, hot water, cockroaches. They leave the trash open in the lobby. The realty company actually lied to me during my move-out process and then gave me attitude when I caught them in a lie. While they thought I was on vacation, an agent tried to show my apartment without telling me ahead of time. The radiators are crazy loud, the underage girls who live under me are constantly having loud, drunken parties that I’ve reported multiple times, and they leave the front door unlocked all the time.

Get it together.

It is centrally located in midtown. Tons of restaurants and theatres in walking distance. Very close to many train lines (A,B,C,D,E,N,Q,R,W,1 trains). Close to Central Park.

Building is rarely clean. Garbage management is a nightmare. Rats in the basement with the garbage make it terrifying to go in there. Management is hard to reach when it comes to maintenance. Staircase is never cleaned. Dirty floors.

Keep building clean. Fix rat issues.

Location Elevator Central air and heat- cost up to $200 a month Laundry, but it’s $2 per load and $2 dry also broken a lot

The basement flooded 2 feet during hurricane Ida. Because of the flood, my toilet started bubbling up raw sewage as well and I called the super at 3am begging for help. After literally shoveling sewage water into my bathtub for an hour with a red solo cup to save my apartment, I finally got the tank low enough to take a few minutes to cut the water after the super on the phone told me how on the phone. They didn’t come until the next afternoon. The flood water was literally filled with raw sewage and the basement is where the laundry and trash is, the elevator also flooded. It took them a week to come in and “clean” it up and get the elevator back working. However, they left the flooded elevator floor crumbling peel and stick tiles. Eventually they replaced the tiles I guess my after people complained. But there were a few days that you could just see the wet subfloor of the elevator and I know they just slapped the tiles over that and didn’t actually do the right fizz They didn’t even hire a biohazard team. After I called 311, they slapped paint over the black mold in the basement and patched the crumbling walls. Also, I see another review said their were no pests in apartments… my neighbor had one in their oven and they minds we’ll be paid tenants in the basement 🙃

Have human decency

The apt overlooks the historic cemetery on E 2nd St which is beautiful and very quiet

Pretty low standard of maintenance

A little maintenance can go a long way

- The neighbors here have been great - Trash management is fine - Management is pretty responsive - Never had an issue with pests / bugs

- The store below the apartments that just opened sells weed and now the whole building smells like weed pretty often. They also have parties every now and then and when they do it shakes the whole building. - The heat isn't included in the rent and is pretty inefficient - When we moved into the apartment it was not cleaned and was pretty filthily

- Do something about the store below

I’ve been here for a while and have not had any major issues. I’m in a rear-facing unit and the noise levels are extremely low, a very pleasant surprise given the area. Lovely neighbors. I’ve had no problems with the management but have also been quite persistent and have pestered until things have gotten done. Hasn’t been too difficult and no major apartment problems have gone more than a couple days without being rectified. There are some small things they haven’t repaired but nothing that really detracts from quality of life here.

Common areas of the apartment are not optimal. The main entrance door has been faulty and remains unfixed, and garbage is not well managed. Outdoor backyard, which is regularly used as a selling point, is in very poor shape and goes unused. When I have used it I have been told to leave by a … unique … first floor tenant.

Location, walkability, lots of light

Location has a lot of noise, especially at night. Allen is a truck route. Rivington and Orchard have lots of restaurants with frequent garbage collection. Crazy/drunk people yelling. Traffic and honking is out of control on weekend nights. Hot water is unreliable. At least a couple times a month we run out of hot water mid-shower or won't have hot water at all. Roof was closed recently without warning. No live-in super. Infrequent cleaning in hallway. Litter & various spillings accumulate on stairs over the weeks between cleanings.

Clean more often. Reopen roof. Fix heating / hot water.

Location and proximity to multiple train lines

Bed bugs, Rodents, Roaches found throughout the building. Unreliable heat/hot water. Non-stop gentrification construction. Noise and dust all day. Landlord and management gaslights tenants to avoid addressing issues directly impacting health and safety.

Stop the lies

Common walkways were well maintained and maintenance is mostly on top of issues.

My apartment had a carpet beetle infestation, it was obviously not treated prior to my moving in. One of the two dryers broke and has not been repaired in years.

Your prices are too high for such lackluster apartments.

I really enjoyed the space in my unit, a decent amount of light, great elevator, extremely convenient subway access, phone number specifically for repairs, decent communication about building issues, no pests in the units

packages stolen often (no security cameras or anything in the lobby), kind of dirty, basement was disgusting and had rats, thin walls and could hear everything in the hallway in between the units,

amazing location, tons of space in studio apartment, updated appliances

some issues with doorbell system, hallways and stairwells are dated and kind of dirty, packages stolen from mail area often

Location. Neighbors. Great light.

Landlord Misrahi drags their feet on all repairs. For example the elevator regularly breaks every 1-2 months and people get stuck on it. The worst case was that it was out for 3 months continuously during the summer of COVID in 2020. The landlord would not reply and refused to invest in a new elevator, instead waiting for a part to arrive from Europe. If you move in, talk to your neighbors and form a tenants association.

Great management. Decent space for the price. Amazing location. Dead quiet which is hard to find

Flex room for 3 bed. Central air was nice but expensive.

Keep up the good work

super close to the train

walk up and no roof access

Nice location, quiet neighbors

They count the first floor as “floor 1” so technically it’s a 6th floor walk up instead of 5. 6th floor walkups require an elevator. But that’s how they get ya. Also saw a dead rat on the stairway once There was always mini cockroaches

Location location location

Garbage on the ground floor, no security cameras, old doors, no actual heat coming thru the pipes, but rather some electric fan

Inexpensive for area, some interesting long standing people in the building - sometimes that’s a great thing, but sometimes it was a terrible thing. Super is great. Things get fixed quick.

Laundry is a nightmare. It’s dirty and old. VERY loud.

Be more responsive.

Fun neighborhood, lots of bars

Totally awful maintenance. The boiler broke twice a week all winter, we regularly woke up to a 30 degree bedroom. This happened 13 times (!) and he would always just send the maintenance guy but never really fixed it. Awful experience. Also the hot water went out all the time

Maybe fix the boiler?

It’s Orchard Street for God’s sake. I had nice neighbors.

I had to terminate my lease two months in bc of a systemic bed bug infestation in my unit that persisted for years before I moved in. They showed up about a month into my stay. I learned through some sleuthing that I wasn’t the first to have to leave the unit for this reason. I was gaslit by management over and over again about the seriousness of the issue and how to deal with the bugs. During a pandemic. Management disclosed (by law) that there had been an infestation in the last 12 months when I moved in but when I asked them if the last tenants left bc of the bed bugs they lied and said no, promised the issue had been eradicated. Obviously, it was not. Also the heat went out twice in the two months I lived there, once during a blizzard, for about a day at a time. I killed seven mice one night? Knicked an entire family living behind the oven. Poor bastards.

Stop renting your units until you deal with the underlying bed bug issue in the whole building. Knowingly renting unsafe apartments to tenants is unlawful and predatory.

Good location and neighbors

Extremely noisey neighborhood. No roof access or central air. Heat went off a few times during winter but was fixed promptly

Make a roof deck

deep closet is nice, street is pretty during the day

Landlord is awful and doesn’t care when you have issues. Apartment was infested with roaches and they wouldn’t do anything about it. Also it’s incredibly loud and water pressure sucks.

Make an effort to respond to tenants in a way that’s kind and effective.

Good walking distance from subway. Quiet inside with a limited number of apartments

Building is fairly dirty.

Location and that is it.

Cooking gas was broken for many months. No rent reduction or abatement for this, even during COVID. Apartments are falling apart. Building has seemingly zero insulation, you can hear noise from nearly every apartment unit regardless of what floor you’re on. Maintenance is hard to reach and randomly shows up without warning. Shower water frequently not hot. Floors are warped and entire apartment isn’t level. You’re paying for location, not quality of the apartment or the building.

Stop doing the bare minimum and conning people out of $$$

They helped fix some paint issues and water stains...

This building is invested with rats and mice. We called monthly they never took it seriously. I lived here for 1 year and it was terrible. At one point homeless people were breaking in and pooping in the hallways. There are illegally building up/ above to add extra stories to the building. Do not move here.

Get rid of the mice and rats.

We mostly chose this building for its location, super ideal. The neighbors are nice, even though we don’t encounter them often. Access to rooftop (with discretion) came in handy during nice days.

Hard to contact super and get things fixed immediately, cleanliness issues, uncontrollable cockroaches (even on the top floor), untreated bed bugs in the building as a whole.

Get in closer contact with the tenants, as well as implementing pest management.

There are no pros - counting down the weeks til our lease ends.

Management company are impossible to deal with. There have been so many problems both in the apartment and in the general building that have been given a quick fix or completely ignored. There are no cameras in the building, the hallways are filthy, the mailboxes are banged up, there are still Christmas trees in the backyard to be thrown out, the front door doesn't close behind you when you leave the building, yet when you enter the code to enter building you need to literally throw your full body weight at the door to get it open. Do not deal with Misrahi / Brownstone management company or Ray the "leasing agent".

Reply to emails

The neighbors are nice and it’s obviously in a great location.

Management is nonexistent and neglectful. Nothing is ever truly “fixed”, basically just a bandaid slapped on as a repair. Property manager is extremely unprofessional and rude. This company is all over the place, no one knows what’s going on and the building is in poor shape. The rent is such a rip off for what you actually get: a tiny 1 bedroom with a closet sized kitchen and a bathroom that hasn’t been renovated since it was built. This building has already lost lawsuits due to neglect, avoid!!!

Treat tenants as human beings and stop being so greedy. Fix your building up! It’s a dump. Don’t bully people into signing riders that alleviate you from legal liability.

Location can’t be beat, it’s warm, very clean no bugs

My packages were stolen for months (during a pandemic when we needed deliveries) and management did nothing about it. Now I have to pay extra to get my packages sent elsewhere

Look alive. People are leaving the cuty you can’t afford to suck

- Great location: right next to restaurants, Trader Joe’s and Target - My apartment is spacious and quiet - Considerate neighbors - Helpful maintenance - Heat works great, even in the coldest days - Well kept, especially for the Lower East Side - My roommate and I both have our own space and bathroom which is very convenient

- Not applicable. I don’t plan on moving from here.

- Continue the good work! Thanks again for 4 great years at 168!

Location is great, vibrant neighborhood close to restaurants and shops. Very walkable.

Bed bug infestation in the walls. Management tries to take care of individual incidents but not attack the problem that it’s the whole building. Tip is look how the public spaces are managed, that’s what you’ll expect to get inside. Walls are a little thin and water pressure is just okay. While it looks to be a great deal, it’ll probably be a bigger hassle to live here than to find somewhere slightly more expensive

Take advice from tenants and take care of things like cracks, holes, etc. before they cause larger issues.

Nice neighbors, responsive management company, maintenance is quick. Would recommend. Laundry in unit.

Lived here two years: only ever encountered 2 roaches during the summertime and pest control was quick to act. Never saw anymore. The shared walls are a little thin, you can hear your neighbors. No roof access. Electric bill can be expensive due to Heating and air.

Allow roof access. This would make a huge difference.

I was on the ground floor. Lofts in each bedroom close to FM train Landlord was very friendly

Because it was on the ground floor, the air would come up through the floorboards and it was absolutely freezing in the winter. My oven didn’t work, even though they tested it and said it did, it just caught on fire for me. Right after Covid hit, The only electric outlet in my bedroom died, and I had to have an extension cord give me electricity. They tried to fix it but ultimately didn’t. The electricity through the apt was so faulty that if you turned on the microwave and the tv, the circuit would short and then I’d have to reboot the wi-fi. The floor was so dirty, old, and hugely raked at an angle towards the center of the building. When Covid hit, I got sick, and lost 90%of my clients because I couldn’t teach in person and they wouldn’t “do” zoom. I still kept paying my rent, however... unlike so many others. I finally was forced to move out due to financial hardship and leave my apt and leave 2 months before my lease was up. I always paid on time. The landlord said he’d give me my deposit back, but he lied and never sent it to me even though we cleaned and clear that apt. I heard there were rodent issues in the building, but because I had a cat- I never had a problem. The electric bills were INSANELY expensive, like I was paying for the whole building, though we honestly didn’t use a lot of electrify. But, the heat is electric, and the rate was rocket high.

I was shocked about how I was treated during the pandemic after everything I’d gone through dealing with this place.

Beautiful area , lovely neighbors

Rent was toooo high.

Save save save

Convenient Location in Manhattan

bathroom toilet leaks, super small kitchen sink witch leaks. No smoke detector.

Fix the old pipes

I like that it’s a diverse community of old people, young people, people who’ve lived in the building for 30 years and the rotating door of young people. Also the location is amazing and the prices are reasonable for the neighborhood. You can hear ppl in the halls but not the neighbors which is cool because you’re never disturbed by walking/TV/music. Nice thick walls.

Landlords do not care about tenants. It is SO LOUD. INSANELY LOUD. No noise insulation from the street. The washers and dryers went out in December and I moved out in September because they still hadn’t fixed them (in the middle of a pandemic when everything was closed) AND I saw the brokers who work for the management company lying to potential renters about them working and I called him out on it and he couldn’t even admit that he thought they worked. It was a clear and blatant lie. Also, they refused to answer calls, voicemails and emails when it didn’t benefit them. Also, someone’s crackhead daughter does drugs in the hallways and screams occasionally. It’s disturbing, but she didn’t rob me.

Treat your tenants like they’re human beings. Basic decency would serve you well. Also, respond to them when they reach out. It was a pandemic but that doesn’t mean that you can ignore emails that don’t suit you for months.

Quiet building, working tenants.

Garbage inside of building which attracts rodents. Exterminator doesn’t come every month like management stated they would.

Leave the garbage outside and keep up the maintenance of your building.

Easy laundry and very nice attentive building management

Kinda Cheap appliances

Good job y’all

Noise is not an issue despite lively neighborhood.

The management is non-responsive and unwilling to negotiate. My apartment was broken in to and they did nothing to repair the locks + window screens or even call me to follow up. They charged me for leaving a piece of furniture in the apartment that was there when I arrived. The landlord smoked in the hallways. I even saw him post a “No-smoking” sign in the hall after I complained WHILE SMOKING A CIGARETTE.

Maintain your building and negotiate with tenants.

Great location and neighborhood

Maintenance was always done terribly

Don’t be a slumlord

Laundry in building Good location (pre-corona) It's good for what it is.

Laundry doesn't work as of a week ago Landlord provided a smaller and worse quality fridge when our existing fridge broke - wouldn't give us a better one of comparable cost. Lots of package theft recently. Boxes get stolen and people even have the audacity to open your package in the lobby, steal the contents and leave the empty box within an hour of delivery - not landlord fault but they don't seem interested in installing a camera. Landlord is a bank, per NYC records. Cockroaches in the basement. Crime in area has skyrocketed recently. Makes it feel unsafe at night. Make sure you get everything in writing if you're signing lease because there's things that still have not been addressed. They stole our deposit on move out under the pretense that our trash got them fines from the city. Oh and they came into the apartment a week or so before the lease ended while we were not there, moved our belongings to the middle of the room and repainted the whole place, all without telling us

Return our security deposit, fire Ali for being a liar

Quiet building. Nice residents.

Needs some updates

Show a little care for the building. Respect a tenants wishes when re-negotiating the lease.

Building Location. Nothing else.

Everything else. They were terrible

If the building floods and it forces everyone out of the building And thousands of dollars in damage, you should offer more than $300

Easy approval process

Fumes from renovation caused our neighbor to have permanent disability. Did not care about tenants well being.

Give tenants better care