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Norbel Watson Mcdonald

Owner

Site Manager

1 Properties

921 Units

Evictions: 13
Litigation History: Yes
Review Summary for Norbel Watson Mcdonald
Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight buildings managed by Norbel Watson McDonald are a mix of positives and negatives. Tenants appreciate the well-maintained amenities, friendly staff, and responsive maintenance team. However, concerns are raised regarding neighbor issues, occasional noise disturbances, rent increases, and false promises about included amenities. Management responsiveness varies, with some experiences being positive and others lacking in customer service. Advice includes improving neighbor selection processes, clarifying amenity costs upfront, and enhancing communication with tenants. Overall, the buildings offer decent living experiences with room for improvement in certain areas.
Open Violations
Only open violations from the last 10 years.
Data last updated 4 days ago.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
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Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Norbel Watson Mcdonald
Hell's Kitchen
1 River Place, Manhattan, NY 10036
Top Rated 921 Units 40 Floors
4.4(26)

Building Ratings

Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure

Renter Recommendations

--% of renters recommend this building

--% of renters approve of this owner

Rents and Deposits

-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.

Reviews (26)

1 minute ago
Okay for a high rise
Former Tenant
Pros:
Views and look of building
Cons:
Appliance and neighbors
4 months ago
Good Building so so neighborhood
Former Tenant
Pros:
Responsive with repair requests, pets ok, welcoming community, easy dealing with management.
Cons:
Deal with the management dept. not the leasing dept. Update management for amenities n the middle of our lease and charged double even though we had contract for whole year.
9 months ago
Not bad but also not great for a "luxury" building
Former Tenant
Pros:
The views and the amenities.
Cons:
One of the doormen stalked my roommate and I, one of my neighbors directly across the hall from me was an adult film director and would host loud "sex parties" leaving the whole floor smelling of stale beer and cigarettes with questionable guests coming and going. Super far from any subways, bus is right outside but it's unreliable and often either 10 minutes early or late.
9 months ago
Great Experience Overall
Former Tenant
Pros:
Great staff and great views, not a wonderful neighborhood
Cons:
Increased rent every year
10 months ago
OK. Not Bad
Former Tenant
Pros:
Clean
Nice Neighbors
Cons:
Rent Increases
Old/Cheap Appliances and Finishings
10 months ago
Nice place to live
Former Tenant
Pros:
Large units, great amenities (gym, studio, basketball court, pool)
Cons:
Far from public transit, west side highway gets loud
Over 1 year ago
Great Place to Live - Far from Subway
Former Tenant
Pros:
Nice building, clean, nice front desk staff
Cons:
Far from subway
Advice to owner:
na
Over 1 year ago
Nice but has neighbor issues
Former Tenant
Pros:
Feel safe, welcoming environment
Cons:
lots of neighbor noise and smell issues that the building ultimately could not resolve
Over 2 years ago
Pretty good building
Former Tenant
Pros:
Well maintained, good amenities (that cost extra)
Cons:
No problems at all
Over 2 years ago
Nice building to live in
Former Tenant
Pros:
Front desk staffs are friendly, maintenance teams are promptly to fix things when requested.
Cons:
It’s quite difficult to catch the shuttle bus schedule. Gym membership is a bit overprice for the size of the fitness center.
Over 2 years ago
Amazing building bad neighbors!
Former Tenant
Pros:
The building is amazing! Rent it’s reasonable for how well kept the building is and how fast your needs are address. Everything beautiful about the building comes with a price.
Cons:
Location a little bit due to noise even tho the windows have strong glass. All the amenities you see that are amazing during your tour, well they forget to tell you that every single one of them comes with a price and it’s not included in the rent. I don’t know how the select tenant but the neighbors are a BIG down side. You have from nice, well manner people to the big majority being rude, unmannered, and dirty neighbors who still laundry.
Advice to owner:
Select tenants through a more rigorous review plan. The building and management are a delight. The neighbors can make you want to run out of the building. Also, it’ll be wise to disclose that the amenities are not included and the price when offering the tour.
Over 2 years ago
River Place, good experience
Former Tenant
Pros:
Like the view, close to everything, good amenities, clean, responsive management
Cons:
Street noise, not enough space for bike storage
Over 2 years ago
Good amenities, good building, scummy management
Former Tenant
Pros:
Great amenities, great lobby, friendly staff, nice bright apartments
Cons:
The walls and everything else inside the apartment is cheap, management is scummy and is only incentivized to get new tenants in.
Advice to owner:
Actually care about loyal tenants.
Over 2 years ago
Great place to live
Former Tenant
Pros:
Building guys are great. Super helpful and friendly. Maintenance guys are quick to come and fix things if needed. The views are also really good.
Cons:
Sometimes your neighbors suck but there's not much you can do there. For example, I have a neighbor who almost burned down the building or another neighbor who incessantly hammers things.
Advice to owner:
Enforce the no smoking in the building policy.
Over 3 years ago
Modest building in NYC
Former Tenant
Pros:
Good location and silent
Cons:
Old and smelly refuse room
Over 3 years ago
Spacious units, amazing amenities and professional staff
Former Tenant
Pros:
There are 2 tennis courts, a basketball court, a 75ft swimming pool. The units were all recently renovated and are most spacious than the average in New York for the price point. The building maintenance staff, concierge, management office, security, leasing office are all incredibly good. You can tell the management really cares to have a building where the tenants feel at taken are of.
Cons:
It has large windows but not floor to ceiling.
Advice to owner:
Keep up the good work!
Over 3 years ago
Great river views!
Former Tenant
Pros:
Comfortable living, river views
Cons:
Pretty Small rooms
Advice to owner:
We had a good experience overall
Over 3 years ago
Long time resident
Former Tenant
Pros:
Responsive management, well kept building.
Cons:
Management of the amenities.
Over 3 years ago
Great building management
Former Tenant
Pros:
Everyone from the porters to package room to security is great! Maintenance orders are fulfilled on the same day. There’s a central phone app that handles all communication (ex: allowing access to back up key for housekeeper). You can’t hear your neighbors and they can’t hear you! I’ve never had any issues with bugs, etc. Everything in this building is in tip top shape!
Cons:
The leasing office is inflexible and not customer service oriented. Avoid working with Maja if possible.
Advice to owner:
Stop treating tenants like numbers, be more flexible when asked.
Over 3 years ago
Very happy
Former Tenant
Pros:
Very pet friendly
Fantastic staff
Excellent location
Decent price
Laundry on every floor
Great views
Nice park attached
Cons:
Windy by the river
Tunnel traffic
Advice to owner:
Keep up on the laundry machines
Open the roof more.