Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight buildings managed by Ava Gerber are praised for their cleanliness, friendly staff, and excellent amenities such as doormen, package rooms, and gyms. However, concerns were raisedabout elevator maintenance, occasional heat issues, and communication with the rental company. Overall, residents appreciate the prompt responsiveness of the owner and the efforts made to maintain a pleasant living environment. Suggestions for improvement include better communication, addressing elevator issues promptly, and adding facilities like a rooftop or roof deck. Despite minor drawbacks, the buildings are recommended for their overall positive living experience.
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Dec 27, 2024: § 27-2005 hmc: properly repair or replace the broken or defective latch set at building entrance door , 1st story
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Immediately hazardous
1
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Dec 27, 2024: § 27-2005, 27-2007, 27-2041.1 hmc, §238, § 309; § 107 (2) ( c) mdl and 28 rcny §25-171: replace or repair the self-closing doors that is missing or defective latch set , 1st story
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Ava Gerber
Turtle Bay
245 East 44 Street, Manhattan, NY 10017
Top Rated • 181 Units • 32 Floors
4.4(12)
Fort Greene
19 South Oxford Street, Brooklyn, NY 11217
10 Units • 4 Floors
0(0)
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (12)
4.5 stars
Over 1 year ago
GREAT LIVING SITUATION!
Former Tenant
Pros:
Doorman, package room, gym
Cons:
Dark hallways, scaffolding, elevator maintenance
Advice to owner:
Nothing!
2.5 stars
Over 2 years ago
Not terrible, but not good
Former Tenant
Pros:
Good location, very central
Cons:
Constant problems, including the elevators going down often
Advice to owner:
Be more responsive and fix things for good, don't just patch things up
4.62 stars
Over 2 years ago
Great rental building!
Former Tenant
Pros:
Building employees, service and quality of appliances
Cons:
Water pressure not the greatest (but not bad!), no rooftop
3.62 stars
Over 2 years ago
Would recommend
Former Tenant
Pros:
The building is well kept and the staff is wonderful, friendly, and attentive. There is an app for the building which is helpful and you can post to a bulletin board to other residents. There’s also grocery delivery service that’s free.
Cons:
One elevator was out of service for like 5/6 months which was super inconvenient.
Advice to owner:
Keep it up
4.75 stars
Over 3 years ago
Falcon Tower Living
Former Tenant
Pros:
I loved living here. Everyone who works here is wonderful and moves quickly to take care of issues
Cons:
Had a rodent issue living on the E line. Not sure if they came from the washer/dryer or from under the stove
4.88 stars
Over 3 years ago
Great building in Midtown East
Former Tenant
Pros:
Nice doormen Renovated elevators Understanding with COVID in terms of cleanliness Showers have incredible water pressure Great garbage system
Cons:
Apartments with balconies have the most room Can’t mail anything out
5 stars
Over 3 years ago
Love it here!
Former Tenant
Pros:
Awesome staff, clean, laundry room is large and works, big spacious apartments with great appliances!
Cons:
Midtown not an ideal location but so close to the subway it barely matters. Also Elevator issues… 30 story building and both elevators were down the 3 days I needed to move in before starting my job.. not ideal and happened several times more over the two years I lived there.
5 stars
Over 3 years ago
Incredible building
Former Tenant
Pros:
Lived here for 4 years, staff was amazing and perks were great. I loved it. They always were quick to resolve any problems we had.
Cons:
Can’t think of any!
Advice to owner:
Thank you! Make sure your staff are taking care of. Nat and George are the best.
4.88 stars
Over 3 years ago
Renter reviews
Former Tenant
Pros:
Clean, nice washer/ dryer room, relatively new appliances
Cons:
Rental company is difficult. Elevator is not great. Water turn offs are frequent
Advice to owner:
Better rental company communication
4.75 stars
Over 3 years ago
Beautiful building & great experience living there
Former Tenant
Pros:
Everything! Great staff, beautiful rooms, very convenient and upscale location. Location was extremely safe back when I lived there I can’t speak for what is going on now with the nearby homeless shelters and released prisoners. Great sunlight and the building is smoke-free!
Cons:
No roofdeck. Other than that, it was perfect!
Advice to owner:
Add a roofdeck!
4.25 stars
Over 3 years ago
Nice doormen and neighbors
Former Tenant
Pros:
The doormen are wonderful and very helpful. I like my neighbors and generally the building is clean
Cons:
The rent portal is awful and hard to use. Definitely slightly overpriced for how old the building is. Ac units are OLD.