Krcm Astoria Portfolio Corp

Good location and decent appliances inside apartment, including washer/dryer.

Management either would not respond to calls or not follow through on promises for necessary repairs. Bathroom ceiling was covered in mold for a majority of my time living in the apartment and I called Jim almost 3 times a week about it, and nothing was ever done to look into or fix it. Right before I moved out, I also started to spot multiple roaches a day. Overall, not a clean place to live.

-Great location
-Clean
-Great noise isolation from other neighbors
-We had a situation with mice but they were very responsive and the issue was resolved after that.

-Management is not very responsive.

Gorgeous lighting, great amenities in the apartment.

Bed bugs, roaches, mice, and no hot water

Nice, responsive maintenance guy and landlord as well as pest control. Not too loud and nice area.

There is a bird that starts making noise at 6am and it’s extremely loud

The building management was great. On-site and easily accessible.

Noisy neighbors. Ended up moving early.

Nice window view, lots of sunlight, good location

Insufficient heat, uninsulated windows, rodents

Updated appliances in units

Pests with no help fro management

Fix pest problem

Flexibility, tenant care

Too many condos

Location is nice

Pests, noise, no response from management

Nice apartments with new appliances. Cool layouts. Location is great! Close to everything. Washer and dryer in unit.

Landlord and super completely unresponsive. Takes them too much time to fix things. Hard to communicate with them. Those apartments have so much potential but should be managed better.

Hire people who can manage this place better. Open up the rooftop and patio. Put some fake grass and tabletops and chairs in the common outdoor area which is gray and dull.

The building is quiet and neighbors are friendly and respectful.

Management will not respond to repair requests. Really bad roach problem. No gas for over two months with no hot plate provided. The hot water is a gamble- don't assume your shower will ever be hot.

Respond to your tenants. The issues are easy enough to fix if you cared enough to do so.

Location is prime - building is always super clean - apartments get good light - Jim is super nice

No roof deck - package system needs to be improved (they have recently taken steps to do so, so we’ll see how it goes from now on)

updated apartment layouts with new appliances

It difficult to get things fixed in a timely manner. The hot water isnt always hot and it takes time to heat up on some days....unless its winter. in 2020 mice have been an issue.

Please follow through on apartment issues in a timely manner

Washer and dryer in unit

Apartment was infested with mice. Got significantly worse during COVID. The super is grumpy and you can barely get in touch with him. I would not recommend this gross building.

Get ahold of your mouse problem. My apartment was spotless yet infested. Also, get ride of your rude and grumpy super. One day he yelled at me saying he was going to evict me (during month 1 of covid) because I was working out in my bedroom above his apartment.

Laundry in unit, close to little cafes, bakeries, and plenty of restaurants further down the avenue. heat/hot water was nice, 10 min walk to subway. 15 minute walk to Astoria park and about 20 minutes for Rainey park.

Very thin walls, little sunlight, barely got air circulation, roaches issue -exterminator company they hired is also unresponsive & states they came to your apartment but never did, landlord doesn't really respond on time and even when I moved in I wasn't able to get My keys because they never responded or picked up their calls, so my roommate had to get them for me during their designated time. I work long hours so I tried to work with them but I can't do that if no one picks up their phone or responds to texts. We mainly dealt with the broker because we never got responses through text, call, or email. Currently, my roommate and I are ending our lease and even getting a proper walkthrough done with them, or let alone to schedule one, has been the most trying situation, especially because our rent ends at the end of this month (October). It's become a running joke that we'll never get a response for anything and that we might as well do everything ourselves.

Will update to see if full deposit is given.
UPDATE: the company giving back the deposit apparently had an accountant issue or something with whoever was in charge of our deposits. My roommate and I waited a month and a half for our deposit to show up - so mid-December someone finally got back to us, but again was more like chasing down people that just weren't getting back to us in a timely manner. We both called separately leaving messages to ask what was happening because law states one month. We finally finally get an answer end of December and states that he's mailing our deposit back. We finally get it beginning of January.

Two months to get our initial deposit back is ridiculous. Especially if you are moving out. Although my current landlord is a bit difficult, he at least gets back to us on time for these things.

Hire a different exterminator company and respond in a timely manner instead of never responding back to me. It particularly is insulting when you have your read receipts on and no one will respond back. Also, respond back in some way. Or email, not getting a reply back for anything, say, leaving the apartment and ending the lease, is not helpful for you or for your tenants.

Very nice maintenance.

No hot water right now..