Eileen Shields

Have loved living here and am sad to leave. It’s an older but very well maintained building, the super is gruff and a bit strict but works hard and keeps the building in great order.

I had a couple cockroaches in the hottest days of summer, but the building took care of them quickly and were very responsive so overall not bad.

Doorman is great and it's very clean

This building is probably not the best for young people but that's it.

Great proximity to fun bars and restaurants

You have to BEG the super to respond to your service requests, which can at times take months for completion due to just how unresponsive the man is and how he promises to follow up when he "orders necessary parts", or whatever excuse he has cooked up, and of course never follows up. We have had leaky toilets, leaky sinks, and broken door service requests go unanswered for 3-4 months at a time, even with persistent following up and essentially begging. Not to mention, the super is wildly inappropriate and ask me to join him for wine on his "private section of the roof" the day my roommates and I moved in. Is that the cause for his inability to respond to my service requests? Or is it general incompetence? Couldn't tell you, either are terrible options. My roommate went without heat for over 6 months in the dead of winter and had to fight management for simple status updates each week or so, since management refused to respond to her service requests and numerous emails. The price you pay for this poorly maintained building is ridiculous. The location is not worth this mess.

Get a new super and actually listen to and respond to your tenants

Price point is reasonable and apartment has recent updates. Close to subway. Walking distance to Trader Joe's and Target.

Stairs and hallways aren't the cleanest.

Deep clean the stairs and 1st floor by mailbox area.

Ok apartment. Hoodlums hang out in The front selling drugs.

The trash situation is disgusting. Rats everywhere.

Calm neighborhood, and close to subway lines

Slow response by management to fix issues in the apartment including gas and pests

better responsiveness to tenant complaints

Doormen, location, laundry

Super was not responsive and not helpful, had an ongoing moth infestation that the building would not address

Great layouts. reasonable priced for the neighborhood, fun community events

High staff turnover

Door staff needs to be trained better

Amenity filled building (gym, doorman, elevator, roof access and more; amazing super!; clean;

Outside of city, little far from main LIC restaurants but still close to other great spots. The access to outdoor spaces can sometimes be limited which is frustrating but not the worst thing!

None

has carson app

mostly unresponsive management

Lot of young people, no frills building, nice location in the LES not directly in the action but close to it

Packages occasionally got stolen, need to stay vigilant

Building is bright with big windows and the common areas are well maintained.

I have never had worse property management. It will take dozens of emails and phone calls to get in contact with property management over extremely urgent maintenance issues. So unresponsive, they never pick up their phones, and never respond to voicemails.

Actually answer your phones and email.

Someone cleans the stairwell and hallways about once or twice a week

Lots of rats at our entrance, hard to maintain the trash outside the building.. perhaps a larger dumpster would help

the walls in this building are very thick, so even though there are frequent parties, it's very quiet

we've had many problems and the super would frequently ignore us, there are constant package thefts which management does not care about, and the street does not feel safe at night (more something for young women to keep in mind than a knock on management)

more responsive

Well maintained apartments with friendly door staff

Annoying tenants. Owners could get to requests faster

Great response time from the super, great windows, super nice neighbors!

Had a few pest problems (mice). But super has been pretty helpful in getting this resolved!

Good doormen and team of supers. Quick with repairs and mail. Nice sized units.

Management takes a long time to respond for lease and security deposit returns.

It was very clean and a great location

Noisy at night, tenants would pool recycling in hallway

N/A

the aparment itself is great, new appliances, super tall ceilings, good neighbors for thos right out of college

the aparment is very close to the NYCHA housing, there are constant sirens coming to rivignton due to the proxmity to a fire house. i have come home many times to people smoking illicit substances on the stoop.

Spacious apartments; rented for 2 years and only had a couple of roaches throughout the time

Building has a mouse problem!! Make sure that all holes are properly closed

Nice new appliances, washer/dryer and dishwasher in the unit was a huge plus. Generally pretty quiet, nice neighbors.

Maintenance requests take forever and are frequently marked complete before the issue is resolved. Heat is prewar and it can get very hot and dry inside in the winter, to the point that we ran AC almost all year to stop the apartment getting above 75.

Respond to maintenance requests more quickly.

Great neighborhood, quiet neighbors, recently renovated apartments

Garbage area was quite bad (restaurant on the first floor led to many rats). Dealt with mice and roaches in the apartment. Air conditioning/heating units (one per bedroom, none in living area) made electric bill pretty expensive

Multiple Elevators Doorman In-building Laundry Garbage and Recycling Room Pet friendly Live-in Super

Can hear dogs barking from down the hall

- close to subway

- so many rats outside - during warmer months had cockroaches all over apartment - management is so unhelpful and will blame you for everything - trash management is terrible (reason why there are rats all around apartment) - building interior is visibly dirty - very loud at night

Let someone who knows how to run an apartment take over

High quality apartment (condo), friendly staff, well managed

Small gym compared to other luxury buildings

Great location and amenities

Long admission process

Amazing staff, couldn’t be better

Extremely pricey for what you get

- Never had an issue with cockroaches or rodents - friendly neighbors (though a lot of young people fresh out of college)

- packages getting stolen (packages are just placed in the area where you enter the building) - newly renovated but hired lazy contractors so some things are just off or don’t make sense - superintendent is not reliable (you have to really nag him to get things done)

New superintendent

Amazing location on top of the 23rd St ACE line, and same block as Whole Foods. Corridors and gym are nicely air conditioned. A couple of the door staff are friendly and competent.

I'm moving out because the internal walls are so thin, I can hear my roommate putting a spoon down on a plate in the kitchen from my bedroom. Just 1 elevator for a reasonably sized building, which they put out of service during move ins and move outs without any signage. Insufficient furniture on the roof, such as no shade / umbrellas.

Great doormen and very secure

Loud from mt sinai on 5th ave side of building

Roof deck, location is good, balcony is nice

My experience with this building manager (MD Squared) has been so poor that I created an OpenIgloo just to review them. I’ve lived in NYC for almost a decade and I have never had a building manager or super this unresponsive. Would love to know what they do all day considering they are absolutely not managing their building. There is no clear way to get things fixed here. Submit a request on the app? No response. Text the super? No response. Text management? Maybe a response, but no fix. We have had a broken heater, two leaky sinks, and a broken doorknob since moving in and haven’t been able to get any of them fixed. Just a blatant lack of care or professionalism. Issue with package theft for over a year. When we moved in the package room and mailboxes didn’t lock. Mail is strewn everywhere in the package room and no one has ever cleaned it up. Allegedly they are fixing but it has been 4 months since we moved in and we are still experiencing package theft. Garbage is not emptied nearly enough, garbage room on each floor is usually overflowing halfway through the week. No proper separation of trash from recyclables. Considering how much they charge for rent, I would expect a much better maintained building.

Please figure out repairs, packages and garbage. This building is so poorly maintained for the average rent price here.

Safe. Great package room and building staff.

Expensive. Individual sub-let condominium owners contract out to realtors that live in building. These realtors are not working in your best interest and can charge high fees.

Think carefully about who you let manage your property.

Modern building with beautiful rooftop, high full-glass ceilings, and clean common areas.

The building staff is very difficult to work with on any apartment repairs. They are generally unhelpful and/or unable to fix even small repairs in the apartment. This can cause a lot of disruption as seeking an outside contractor, organizing a Certificate of Insurance, and finally scheduling an appointment can take a lot of time.

Please have your staff address small repairs in the apartment

Friendly and knowledgeable staff Great city views Super high ceilings

(Overly) strict co-op rules

No bugs that i saw

Management tried to scam me out of my security deposit, super will tell you everything is ok when water is leaking out of your ceiling, someone was shot on the block, homeless people follow You inside and try to steal packages

Apartments are clean and modern, the staff is phenomenal, and the amenities are nice.

Construction next door

Appreciated that it’s on a very quiet block and a lot of space

Easy to hear neighbor noise

Spacious Living in luxury on the ues

No complaints door men are the best

The residents are nice.

The street noise levels are out of control, the common areas always smells of garbage, the super is extremely in responsive and will try to get you to pay extra for basic services under the table, there have been multiple pest issues, the hot water is unsafe levels of hot, building upkeep in general is terrible, and the rent prices are out of control.

get a new super.

Really great front desk, doormen and workmen, clean, well managed. Leasing office was very hard to get ahold of when I first moved in, but the rest of the building team are great. Otherwise clean and very well managed. Right next to gantry park landing. Very convenient access to the 7 train.

The south facing units are right next to another building, so the curtains/blinds need to be down for the most of the day. While the unit is still bright being south facing, it can feel a bit suffocating. The other units are north facing .

Doorman was nice, small gym. Cozy apartment.

the building is half-Airbnb and half-residential, could be good or bad depending on your purposes.

n/a

Great doormen and staff who truly look after the residents

The elevators may be out from time to time

Laundry in unit

Roaches management never did anything. Leak in apartment management took hours to fix. Dead rat outside of door. Packages frequently stolen.

Friendly neighbors and great location. Great units that are spacious.

$$$. Not only will the mortgage payments most likely be substantial, but the maintenance fees are around $3,000 a month (and will likely continue to rise a certain % every year). So even if the place if fully paid off, you still have a substantial monthly payment.

The location at 300 East 55th st. is convenient and the lobby is maintained nicely.

The is an increase of infestation of water bugs and mold that are growing within the building walls. The building maintenance is not maintained thoroughly throughout the building and at least one of the elevators breaks down every couple of months for long periods of times creating lines to get up to your apartment.

The issues should be addressed and the apartments should be priced accordingly to it’s dated style. The Milan, which is once one of the nicest places to live on the east side is now falling apart.

Decent location, in-unit washer/dryer

Super was spread way too thin across multiple buildings

N/A

Live in super. Good area, everything is close by.

Mice problem, drainage problems

Building needs better pest control

Apartment was very nicely renovated, great lighting, washer/dryer. Area and building was super safe, lovely park nearby

Rats in the building, management was not responsive and did not do anything much to help. Hard to get hold of the super.

Pests in the building is a big problem please address it

nice, new, well built building

close to QBP station - its very loud with the windows open

partition the common room into small wfh rooms

The super is amazing and does his best with the many properties he manages

ANT infestation, completely non responsive building management company office

Great area, rent is not bad, cute pre war interior, renovated and modern w washer and dryer in unit

Rats, heat issues

Better pest control and better interior in the building outside of the apartments

Great location, great views

Could be a little noisy sometimes in the summertime with TSP across the street

Amazing building, staff and events. They only charge for pool and gym for amenities but otherwise the building is amazing

In desolate part of LIC and not the best area

Friendly doormen. Laundry on every floor. Two elevators.

Loud neighborhood and the super isn’t the most responsive.

Nice apartments and views

Small gym, ac old

Old architecture Brick walked rooms Location to many areas

Package theft Too easy to get into building No response when you need help No security

Pay someone to watch over the building

relatively quiet and the super is great

The management is awful - handed me the apartment super dirty and with tons of stuff i needed to get rid of, then docked 200 usd off my deposit even tho I left it way better than I found it

Stop your shady deposit practices

- Pretty new and renovated finishes and appliances (including in-unit washer/dryers) - Lots of kitchen counter space - Reasonable rent when split with roommates - Convenient location near park and subway

- Small living/common areas, probably because the apartments were split into more bedrooms than originally constructed - Poor trash management (shared with neighboring building) that is often overflowing and unclearly labeled between recycling and trash. Attracts a lot of rats at night, and rats have even gotten into the walls/building. - Unresponsive maintenance and management. Very delayed providing move-in information, the (off-site) super can be hard to reach, maintenance problems reported on the portal take a long time to get a response until you make a city complaint - and then they will bother you to close the complaint before they even address it. Though our building's manager changed recently so I hope this will improve.

Would be a good apartment if the management was just on top of things. I heard that the super lives downtown and has multiple buildings to take care of so they could start by hiring more maintenance to make sure issues are resolved more quickly and thoroughly.

The doormen are very nice and attentive.

If you are a younger person, you may have to be quiet as there are multiple families with small children in the building.

Nice open stairwells, responsive management, renovated, high ceilings, good lighting

Mostly young college students (very loud on weekends), lack of hot water, package theft issues

Get package theft under control

Pretty well maintained, friendly doorman, lovely park right in front

Some co-op restrictions can be frustrating at times (ex: building has limitations on which types of AC units are allowed)

Park Terrace Gardens (which 65 Park Terrace East is a part of) is a lovely area surrounded by greenery and parks and has wonderful tenants. It is a co-op so each unit is rented from an individual owner but my landlord has been amazing and the building is responsive whenever help in necessary.

The building is very clean but I lived on the first floor right next to the trash compactor so I had roaches and mice at different times. Everything was kept as clean as possible in the common areas and trash was always promptly dealt with so it felt like there wasn’t much to be done to avoid it. I had cats so I never asked for an exterminator.

Excellent lighting in all of the apartments on an incredible block, some of the apartments are recently renovated with washer / dryer in unit

Heat + water are not consistent in the winter, no security in the building, the walls and stairwell of the building could use some love

- high ceilings - appliances work -W/D in unit - recently renovated - lots of light

- terrible location - poor responsiveness from super/owner - no roof access

open up the roof!

New appliances, good location

Neighbors are 2 older brothers in their 60s that will knock on your door and even call the police for any small complaint. They are aggressive and like to self police the whole apartment

Virtual doorman, newly renovated apartments

Loud neighbors, rude home owners association, smokers, dirty

Stop the smokers

230 W 55th has the most welcoming doormen in the city. We loved living here and felt taken care of

Had some bug issues. Nothing major but it was bothersome in the kitchen

Well kept building, central location, laundry, large apartments

Had bugs (but management was responsive), crazy neighbor who yelled and banged on the ceiling, raising rents every year significantly

none

clean doormen friendly

amenities could be available later

An incredible apartment, have never had one bug issue. Beautiful windows (floor to ceiling). Staff are so beyond kind, lovely neighbors, good location - can't say enough good things about this building. Wish I didn't have to move out!

Some issues with the stove/oven and freezer, but small in comparison to what's out there in the city. Noisy from the nearby hospitals, so lots of sirens. Also noisy in the morning from the tunnel.

Enjoy it.

The location is convenient. Midtown may be touristy but you get everywhere really quickly. Most staff are nice and really helpful. The building is dated but upkeep is good for the most part. Super responded quickly to issues being reported. Large laundry room with plenty of machines.

Incredibly complicated management, e.g. finding moving in and out dates was really difficult, and there was a lot of back and forth on furniture deliveries. Building does not allow food deliveries to the apartment (drop off in the lobby only). In two years, three of my packages went missing and nothing could be done. There are roaches. No matter how often the exterminator treats, they come back. Heat is not controlled in each unit and temperatures reached about 85 degrees in the apartment throughout winter. Laundry is expensive ($3.50 and up per cycle). The “gym” has old and very basic equipment, some of which has been out of order since 2022. Some of the staff make borderline creepy comments (“I miss seeing you in the gym”).

Invest in maintaining the communal spaces, sensitivity training for staff, and let the food deliveries come upstairs. You are not a luxury building by nyc standards so stop charging like one.

I like the fact that there's a security desk with personnel from 8a-12midnight, but honestly 12midnight-8am is when it's needed the most.

This is a Co-op board with more rules and regulations than our current woke, authoritarian government. Not only that, a majority of the Co-op board is biased AGAINST ANYONE who is NOT a Chinese (mainland) national - that goes especially for the Co-op Board President.

Get rid of the bigots on the Board, and focus on creating a true community, inclusive of those of use who have been here since the 1970's!

Good location, area

Construction going on all the time. Seems shoddy. Heat and cold are miswired and the bathroom isn’t properly vented. Seems to be a hole in the shower through which some flies are coming in.

Pay for real contractors!

24 hour doorman, central A/C, clean apartments and common areas

obnoxious yuppies, homeless shelter nearby that did not bother us but might bother other people.

nothing

Great kitchen and apt size/layout. Nice location close to Carl Shurz park

Mautner Glick was really bad management, but I believe they’ve gone out of business. Old building, and the walls have definitely been painted over a ton of times, unless they’ve done recent renos (possible!)

Building Staff is A+++; Everything is Nice / Clean; Roof Deck is Solid; Neighbors are not bothersome

Noise from 4th Ave. (esp. in lower / East facing unit) can be loud and volatile - fire station nearby, and general police / ambulance / car noise from 4th Ave.

Super, management response time, concierge, amenities

There aren’t really any cons

Amenities, staff, space is amazing

Location is not great. Other than train station, not much going on outside

Spacious unit. Large stairwell. Nice Character.

Stolen packages. Leaks from roof. Poor maintenance.

Communication with tenants and maintenance needs improvement.

Attentive staff; Condo building so many units have had same owners living there for many years attentive staff; Tenants hop around from unit to unit because they don't want to leave

Staff knows you better you know yourself - Similar to the Modern Love episode: When the Door Man is your Main Man; A lot of fees involved but you get what you pay for...

Very good location

Very small kitchen

Please finish construction

The super (Nick) is the best! He treats everyone like family and takes amazing care of the buildings and the street. Very safe street. Buildings are currently undergoing renovations to be more modern and aesthetic

cockroaches (but everywhere has them). Not all units have laundry and the laundry place across the street is meh at best

better responsiveness when tenants report issues

The location is great and the light is stunning in the upper units. Neighbors are friendly.

Brighton bought this building after my first year here and it has been an unimaginable nightmare. Consistently no heat, no hot water, and several of the apartments are under construction. The contractors have ruined the building, created tons of dust, and are here at all hours of the day and night including weekends. The super keeps changing, management doesn't have a valid phone number half the time. The noise from the construction is so loud and the lack of hot water are literally making me feel crazy. If you see Brighton anywhere near your lease- run in the other direction.

Find a different profession idk if this is for you.

friendly staff, clean, laundry, gym, quiet neighbors.

drafty windows no one will fix. drafts from the HVAC, amenities closed (courtyard, gym for 1+ years during COVID)

the courtyard is nothing compared to being steps from Riverside Park.

- Central air and heat in each room. - Nothing else.

- Rats and cockroaches dead and alive everywhere. - Trash in entryway. - Broken, steep and slippery metal stairs. - Unresponsive landlord who doesn’t help. - Bad odor outside apartment unit. - Broken appliances. - Poor plumbing in one bathroom. - Broken fixtures. - Broken doors. - Random doors in hallway filled with dead cockroaches. - On site handyman doesn’t speak English.

Be more responsive and resolve issues when they arise. Be up front with renters before lease is signed.

Only liked the location (near central park)

Everything else. Terrible management. Hostile doormen. The super is obnoxious, rude, and not helpful whatsoever. You think you can live here and not come in contact with the super/early doorman (Omar), trust me you cant. They make your time here terrible.

Hire new staff

The tenants that have been there for more than 5 years are all amazing people. Despite some obvious issues, the super across the street is a really nice guy who tries his best.

Hallways were dirty, building unkempt, and requests neglected. Doors are always broken and malfunctioning. All the homes have a mouse problem. Management does not care about anything besides their bottom line, and does not feel the need to treat this building like it is: a home. They practically begged us to move in in late 2020. The following year when the market improved, they more than TRIPLED our rent. They gave the court required 30 day notice and then said so long. Miss the neighbors and the neighborhood but I do not miss this building.

Reevaluate your priorities

Location and transportation

Management and management the worst!

Stop bastardizing the prewar apartments and leave the “renovations” alone!

Management, clean HOA

Very thin wall. Even can hear next door talking sounds and tv

N/A they were good

Everything is fantastic, especially love the staff

Often pretty empty, lots of foreign owners holding as investments

Very clean. I spent 3 years here and never saw a single roach. The doorman are very kind and helpful. The gym is great. The apartments are beautiful.

Management is very difficult to hear back from. They always seem to be out of office. Don’t answer your emails or calls. Heating is via central air system, and costs a LOT on the electric bill during the winter.

Never use those Amex gift cards again for any deal. Become more reachable via call/email.

Big and roomy apartments. Gym was excellent. Roof was nice with a view.

Not real hardwood floors. Cheap finishes throughout. No central AC

Elevator building with not too many units. Well maintained. Nice interiors.

Street gets loud and busy during rush hour. There was a leak from the stove vent that took months of trial and error to fix.

good amenities, great location, good staff

parking expensive, could use a renovation on common spaces

Clean, well-managed, friendly doormen

Not the best water pressure

No advice from me

The staff is friendly. The building has amenities. My apartment is rather nice.

There was an owner who set fire to his apartment in the next building, and I don’t know if he’s still around. It smells of smoke near the mailroom. Some damage from Ida still has not been repaired. There’s a NO SMOKING in common spaces AND on the terrace rule, because somehow the individual balconies are considered Common Space, which is puzzling, because you pay more for an apartment w/ a balcony. However, the building allows smoking in apartments, but stipulates IN THE BYLAWS that the owner of the apartment bears the responsibility of mitigating smoke entering common spaces or other units. THEY DO NOT ENFORCE THIS. I have an issue with a neighbor who chain smokes cigarettes, and then abundantly sprays Febreze. It’s nauseating.

Enforce smoking bylaws, and put the onus on the smoker to prevent smoke escaping. This is a health issue. Force smokers to fed air scrubbers or purifiers. I shouldn’t have to run up my electric bill with an air purifier be a my next door neighbor smokes. Change to NON SMOKING completely.

Attentive staff, great appliances & water pressure

Bugs show up in my unit. Nothing huge just fruit flies and mosquitoes - that’s my only complaint.

Great location, close to park and transportation

Pests spotted quite often

The staff are amazing

17th street has seen better days. Many homeless folks encamp there.

Considering dee updating lobby

Neighbors, no smoking, and the friendly super

Mouse and water bugs, and repairs that never happen or require multiple follow-ups. If sth breaks, takes 6m to get fixed and only if absolutely necessary- they don't care about cosmetics, and leaking ceilings don't get painted after repairing the leak. They've been renovating the entrance for >6m now, still have dangerous exposed electrical cables sticking out of the walls.

Check on your repair crew/ subcontractors for sticking to their time frame and get guarantees that the issue will get fixed! They don't know what they are doing!

Great staff in the building, really take care of you.

Loud area outside of building, sometimes loud from inside the unit. Can hear traffic and subway screeching

None, the last property manager was replaced which was a good move.

Clean and nice coop

Roof access restricted

Read coop rules

Location, size of apartments

The staff can be unfriendly (at least when I lived there 5 years ago), the street always has construction and there’s nothing good in the area (midtown). But close to park.

Get better staff

Location Citi bike outfront

Walk up Smell during hot summers Tenants would leave gas on

no advice to property owner

Great location, generally quiet except for a couple neighbors

Hard to contact management

Good location by the park

Cleanliness, pest control

Good location, decent size rooms, friendly staff

Some repairs in apartment done as a quick fix, but never permanently fixed. Huge rent increase.

Doormen are very courteous and the building is quiet. Garbage room is always clean. Newly replaced windows keep it quiet and insulated. On-site parking for a reasonable cost. Close to Main Street 7 Train Station and MTA/NICE buses.

No central air conditioning in corridors. Co-op building, so rentals are limited unless you know an owner.

Additional outdoor space would be a welcome addition.

Never once saw a bug in the building

Garbage is overflowing usually and neighbors rented out apartment to Airbnb. Cops once had to evict someone staying there

Really great and convenient location. Right next to Trader Joe's, Whole Foods, H-mart, Citibikes, a Crunch Fitness. Great access to ideal subway lines (4,5,6,L,N,Q,R,W). Walking/biking distance from basically everything. Doormen are very friendly. Never had to wait for laundry.

Some units lack natural sunlight. Building is a bit old so I did see some bugs once in a while + 1 mouse. Rooftop is indefinitely being renovated.

Finish rooftop renovations quicker.

Not too expensive for price.

Items were often stolen, not a responsive super for basic applicable failures.

Quiet, great location

Bad pipes so the water does not go down easily

Small building compared to rest in the area. No congestion for elevator/rooftop/gym/etc.

Building maintenance and building management takes decades to return you question or to fix something. Mike the building manager is terrible. Some tenants cannot read signs and throw garbage/recycling all in the wrong place

Get your staff in order. Mainly your building manager. The doorman (s) are fantastic.

Front desk staff, porters, super, gym, roof, quiet ceilings, rent stabilized until 2027

Building manager will ghost you, somewhat thin walls, quality of finishes, street noise

Overall good but communication with building manager/leasing is frustrating

Clean, pretty modern, employees are friendly.

Insulation isn’t great — huge windows lead to cold temps in the winter. Build quality is OK, but has some issues.

Close to subway (not the vibe after dark)

So many cons. Mice. Mice in my bed… and we kept it as clean as possible. Oven never worked, place was sooo small, bedrooms could basically only fit a bed, so many stairs, water would stop, idk just ugh. Roof top access shoumd have been illegal

Do better maybe

-in a great area, heart of nolita -some updated units with decent appliances -online payment system

-bad trash management -dirty / not well maintained common area / entrance -poor responsiveness from bldg management / maintenance; issues not fixed properly / repeat issues -packages frequently stolen -door locks frequently broken / tampered with; not a secure building (key has gotten stuck in front door of building, entire lock cylinder has fallen out of building front door, been locked in my apt unit due to bad lock) -very poor water pressure and water temperature regulation (takes 10+ minutes to get warm water some days)

-keep building cleaner and manage trash better -complete maintenance requests more promptly and thoroughly -fix doors / locks more comprehensively - keyless entry system doesn’t prevent door from being tampered with entry/exit issues (also might prevent packages from being stolen as frequently) -fix water pressure and temp issues

Amazing doorman who are very attentive.

Neighbors are not great. Price is very steep

Super convenient location, overall good management, and gym is finally open

Have a smoking neighbor on my floor and the hallway always has a cigarette smell, strict move in requirements, outdoor area hasn’t been open for a year, construction noise sometimes gets unbearable, be aware of the traffic and neighborhood noise because of its location

People are great

Area is quiet

The management and staff are wonderful and responsive!

area can be busy with tourists

Clean Nice 24/7 doormen Quick response to repair request Right next to N/W train In-unit laundry Lower cost than nearby LIC luxury apartments

You can hear everything in the hallway, which is fine most of the time, but if someone comes in late and talks loud it can be annoying.

Great Staff. Polite and Responsive

Pipes freeze in the winter

Fix the pipes

The building staff is responsive, polite and amazing

The pies sometimes freeze in very cold weather

Fix the pipes

Roof deck, great location, kind doormen

Elevator was small and slow

Faster elevator and new doors

Building mgmt, including super, was very responsive and helpful

Common areas never cleaned, mail was consistently stolen because front door to building didn’t always lock, trash left throughout the stairwell, went a week in November without heat

Take better care of the common area

Dog friendly. Big closets. 3 elevators. On site gym. Spacious bedrooms. Good central location with multiple train stations. Great area with grocery stores. Most of the doormen were nice. Laundry room.

Construction. Street noise. Small gym.

Renovated, wide staircase, laundry in unit

Mailbox/deliveries always stolen, some leaks, not all the renovations were completed very well

The location is great. The units get a lot of sunlight. Windows on both sides of the apartment let a lot of light and breeze in. Updated/remodeled kitchen.

The bathroom is very old and disgusting. You aren't given proper front door keys and have to rely on a call box. The "amenities" that are advertised, tenants are never given access to. (The basement/courtyard area.) The stretch the super too thin, he's in charge of way too many properties to be effective, Serious rent hikes at the end of your lease term. Additionally, They have clearly divided the unit from the original floorpan, (to accommodate more tenants) resulting in a somewhat bizarre floorpan.

Offer tenants access to the amenities they were initially promised, and don't raise the rent so drastically with out following it up with an increase in quality.

Staff are exceptional

Sometimes the venting system is not so good

Improve venting system to decrease odor

- Very friendly doormen & staff - Roof deck & tower club amenities are hard to come by in other buildings - Common spaces are kept very clean - Very family and pet friendly

- Fairly extensive board interview process, even for renters - Roof deck has been closed for extended periods of time due to facade construction - Covid restrictions lasted longer / more strenuous than what is recommended by the government - Laundry machines are frequently broken

- Update furniture and grills on roof deck - Update laundry machines

The Super (Vasel) and entire building staff are wonderful - responsive, kind, keep the building clean and organized. For the couple of maintenance issues I have had in my apartment, I have never waited more than 24 hours to have them fixed, and most of the time well before that. Also love that laundry is on the first floor as opposed to a basement. THERE ARE SO MANY CLOSETS IN EVERY UNIT. I can't believe I have storage like this in Manhattan. I have two deep nearly walk in closets, a shelved closet, and kitchen pantry closet, a sink vanity, and 3-door medicine cabinet. I've looked at the other floor plans and 3D models in case I ever want to go into a 1-bedroom, and the storage is consistent across different units.

Not much - mainly that the gym has been closed "due to Covid" for almost the full year I've been year; at the time they said they were just waiting for the city to lift restrictions, then even when the city lifted restrictions it didn't open. It's been used as a large package room (they have a sep package room but it's small), so I think they were hesitant to give that system up. But the gym is finally re opening soon! They're taking a small corner of the gym and building a small package room (in addition to the original room) and shifting the equipment over, and it's set to open soon. Other than that, laundry is pretty $$, but I think that's par for the course in NYC.

Make sure Vasel stays - he's the best. All the doormen and porters are also great - Manny in particular! Other than that, the kitchens in particular are a bit outdated - totally functional, just a bit dated. So given the rents right now, maybe start considering some updates. Otherwise - love it here.

Clean, well managed building. Surprisingly low level of noise despite the location and good light even with higher buildings surrounding the area (the sun reflects on the glass of other buildings), but I was living on the top floor so this might be different for lower floors. Extremely helpful doormen.

Unaccessible amenities (gym / roof deck). Several units used as corporate housing with high turnover. Old appliances.

24/7/365 (or 24/7/366 in Leap Years) three shifts daily of lobby security guard, upper and lower garages, nice landscaping, basement laundry rooms, video cameras monitoring and recording public areas (lobby, basement, elevators, garages, building exteriors), US Mailbox on first floor, twice monthly extermination service, gas and water are included in maintenance, monthly maintenance bill can be paid online, Verizon FIOS and Spectrum are available, super and handyman live on premises, several porters are employed, bordering streets are low-traffic, small private park and playground are next to building, and a larger public park and playground are two blocks away.

The super’s boss (property manager) needs to respond to emails in a timely manner.

There is a Board of Directors. They should publish a periodic newsletter or blog (at least monthly).

Nice enough building, fairly clean

Heat and hot water regularly broken, super/management hard to contact and they don’t follow-up. Renovation contractors are awful, working at all hours, spreading debris and plaster all over the building.

Great location, amazing building and the whole staff are the best people Centra AC and heat Elevator building Garbage room super clean

Condo building so veryyyyyy annoying application process If you live facing the street, good luck getting good sleep

Pets allowed Gym Laundry in building Well located Safe neighborhood Nice amenities, rooftop Small perks (ex icees in lobby)

Not apartments have views Laundry not in each tower Package system a bit annoying

Location (4th avenue is becoming better)

Cheap appliances that break all the time and aren’t fixed for weeks Elevators constantly broken Management company extremely unresponsive Too expensive for what it offers Rooftop closed for the whole summer

-Spacious apartment, very large living room -Strong water pressure -Large windows -Great subway proximity -5 min from Whole Foods -Decent food nearby, lots of fast food

-Management is annoying with move in/move out rules… has to be scheduled in advance in very limited specified time windows. You also need a certificate of insurance to move. It’s near impossible to bring in new furniture. You literally can’t even bring in a small coffee table that you’re holding by hand past 5pm?? -Shower drain is always getting clogged, maintenance hasn’t been able to fix -Very very loud construction on the building for going on 6 months now.. very disruptive while WFH and for sleeping. I’ve been reprimanded by managers for the annoying noise in the background of zoom meetings and it’s hard to focus with unending drilling noises that sound like they’re 2 feet from your ear, even though it might be anywhere on the building. -Gym has been closed for 2 years now. It’s being used as a package room. I’ve heard they might be reopening it now, but I can almost guarantee it’s just for show since they tend to list units over the summer, and then they’re going to go right back to using it as a package room. -The staff was threatening to go on strike, which was concerning on the doorman front -Rooftop is almost never open… not sure how this can be considered a luxury building when there’s basically no rooftop, gym, or common use rooms -Kitchen is pretty cramped.. very small relative to size of the apartment with little storage and nonexistent counter space. Don’t live here if you love cooking. -Smoke alarm always goes off even with the tiniest amount of steam/smoke -There were cockroaches in the AC unit in the beginning. What a nice welcoming gift. -This is just my experience, but most of my white friends were able to just walk right in without being stopped by the doorman, which kind of defeats the purpose of the doorman -Homeless people like loitering on the street corner and in the little park space right by the building (the little park is, big surprise, closed at the moment though…) -The apartment is so so hot over the winter— we literally kept the windows open all winter to make it bearable. Heat is central so can’t be controlled -Rent went up 35% after 1 year to 7.3k for a 3BR. At that price there are many many better options with the actual amenities of a luxury building.

Apartments are relatively sizeable

- Packages get stolen - Homeless people live in the garbage can

Come up with a better security system around packages

Great and friendly staff that are always willing to help. The building is kept very clean at all times, no pests during my time living there. The other tenants are very respectful and you can barely hear any noise. The property manager is excellent, very responsive and available.

No cons during my time. One of the elevators broke down 1-2 times when I lived there, but the second elevator worked fine so it was never an inconvenience. Take into account that this is a condo building with a lot of house rules that all tenants must follow.

Great staff. Genuine, kind and helpful. Close to park. Low noise level considering location.

Roaches. Building owner called me a liar when I complained about roaches. Roaches in the apartment, hallways, stairwells, basement, garbage rooms.

It’s a very convenient location. 6 line is on the same block, you can walk to both Grand Central and Penn Station. The midtown tunnel is close, so the airport access is easy as well. The building is well run. Staff are professional and helpful. People lives here are mature, and you have great neighbors respect others.

I can’t really think of.

- great location

- You can hear your neighbors all the time - The super never responds

Get a super that is more responsive

- Amazing doorman - Never had issues with pests - Great management - Building is very clean

Apart from the area, cannot think of anything

Door staff are friendly and helpful and on-site supervisor is very responsive. Corridors are kept clean and trash rooms are emptied daily.

Management company is very unresponsive. Recent refurb was done very cheaply, so eg cupboard doors do not fit properly. No per-unit control over heating.

The neighborhood and building are great, no complaints

my specific landlord wasn't the most responsive, but that's apartment specific - maintenance was operated by the building so everything was great!

Depends on the unit really

• Great location • Updated kitchen and bathroom

• Non-functioning heat for the first 3 months of living here with no response from landlord. HVAC units in both bedrooms but nothing in the living room and old windows that leak cold air in all three spaces. Because the landlord doesn’t have to pay electric, HVAC makes the heat bills upwards of hundreds per month. • Lack of or extremely delayed response from landlord for issues outside of heat, including pests, low water pressure, leaking pipes, and broken appliances. • Consistently stolen packages with no follow-up or action from landlord. • No super on premises despite what was promised at lease signing.

Do your job and reply to tenants with actual concern and action.

It’s an LIC luxury building unlike some others in the neighborhood because the staff actually recognizes you, whereas I’ve been at larger LIC apartment buildings that felt impersonal because of there are more residents and more anonymity. Staff here was responsive to requests and generally pleasant in my experience

Garbage smells outside the building, mostly seemed to come from grocery store

Not applicable x

Great staff. Doormen and porters are all super friendly. Gym is a plus. Rooftop is beautiful when not under construction. Laundry on every floor. High ceiling apartment. Modern

If you’re on a lower floor on East or west walls, you won’t get a ton of sunlight.

None

Got a COVID deal so sad I will be moving out since the rent is too high to maintain. However this building is super clean, doormen are friendly and remember everyone so they’ll stop anyone that they don’t recognize. Maintenance is friendly and fast at fixing anything. You can simply open a ticket and they’ll find a time to come to your apartment.

Very expensive but worth the money

Security, clean hallways

Bugs, sometimes rude neighbors

You will like it here

Cute apartment. Remodeled kitchen and bathroom. No roaches or mice. Great, fun location.

The apartment gets hot in the summer! Numerous power outages in the summer. 2 ACs for 2 bedrooms were too much for our electricity to handle. Had to wait for the super to come turn the power on. Our windows don’t stay open without being propped up and can easily fall out of the frame. Reported to super (who is not consistently responsive) multiple times and still not fixed. Residents don’t have access to the basement or outdoor space as advertised. The fridge has drainage issues.

Location. Location. Location.

Common areas, such as basement and courtyard, are not really available to tenants as promised. Hallways and stairwells are not regularly cleaned. Expect exponential rent hikes (about 85% rent increases). Yes, you read that right.

Most windows are broken. Not all heat radiators work appropriately. Electrical wiring is outdated and often leads to power outages, especially during heat waves where more than one a/c unit needs to be used for a 1+ bedroom apt.

Good heat and water pressure

Jfk is so loud

Look elsewhere first

Zach the super is very nice and responsive Good amenities

Lots of pigeons in the courtyard of the building Central AC doesn’t work very well on hot days on the top couple floors Building management (Shimica) is not very responsive

Remodeled apartment, clean building, updated appliances

Small space, loud street noise on front side of building

Amenities, staff, responsiveness

Nothing to report

The area is nice and the doormen/porters are really nice

It’s very drab, coined as a luxury building but is super dated. The management will find any excuse to charge the tenant for shoddy repairs. Many units have flooding issue that the live-in super will not address until the next day.

Update the building and replace the window blinds. Seeing past tenants dirt streaks is not great.

Great location Newer units Free laundry in basement

Laundry facilities are often out of order No bike room Disappointing furniture on roof Lobby can feel shabby

Please maintain washers and dryers - a few haven’t worked properly for months As another reviewer commented, ‘study room’ in basement would make a great bike room.

New, clean amenities. Great doormen and convenient location. Neighbors are relatively respectful.

No super or handymen. Low water pressure.

There are no pro’s living here.

This place is a disgusting shithole to live in. The superintendent is racist, and management in the building is as discriminatory as can be. Half of the building, despite it being “new,” has MAJOR leaking problems that management refuses to address as they are not yet swimming pools in the units. From not providing key fobs, to the bedrooms not having lights, to the garbage being cleaned once in a blue moon, to dryers in the units being absolute garbabe, this place is hell on earth. I would stay far away from this place if peace of mind is what you care about.

I advise you to come check out the building once to see how many cigarette breaks the superintendent takes throughout 30 minute block, while half of your building is a swimming pool that he refuses to fix. I advise you change management before half of this building collapses and the other half takes you to court for racism, discrimination and absolute shit show of a building.

Convenience, elevator, laundry

No doorman and rent a bit high

The doormen are wonderful and the apartment building is very well maintained. Very close to subway lines! Million dollar view of the city as well.

Nothing at all! I love this place.

Great location Spacious apartments Beautiful rooftop views

Terrible landlord, building management communication and responsiveness. Slow to no response to repair requests. Floor damage in both bedroom and living room, effecting the heater system, from an unknown internal problem was never fixed. Apartment put on market two weeks after we moved out, so if the floor was fixed, it’s probably only temporary. See attached photos.

Management company overhaul of staff, from accounting to leasing to property manager. Extremely poor communication.