Pros:
The building is clean and well kept, the supers are always really friendly and helpful.
Cons:
The management company is abysmal to deal with. Cryptic answers, hard to reach, don't return emails or calls in a timely manner and don't seem to respect tenants to offer even basic politeness with customer service. It took me months to get my deposit back and understand why / what was happening.
Advice to owner:
Cheer up and improve turnaround times when responding to tenant inquiries!