Annabelle Santiago

Common areas cleaned often

Horrible management - doesn’t respond to calls / emails and never gave us back our security deposit when we moved out. Packages got stolen constantly and the trash room was disgusting so trash just constantly piled up right outside the entrance and management did nothing about it. The super is also extremely unresponsive even though he lives in the building. Don’t live here unless you want to be robbed and scammed

Stop being greedy and start caring about your tenants

Nice walkup, in a very good location with easy access to east village but also the rest on NYC with trains close by

Hot water didn't work for a few weeks, neither did AC with slow responses from building management

great location and nightlifr

slow management wish they were faster

Convenient, washer dryer, good location

Hot water often not working, can be loud on weekend evenings, property manager unresponsive, packages get stolen, no elevator

Be more responsive about issues

Location is amazing

Theres always piles of trash outside and at least 10 rats. Roaches make their way into the apartment

Better pest control

Hallways are new

PACKAGES STOLEN EVERY SINGLE TIME
OVERPRICED
VIRTUAL DOORMAN APP ALWAYS BROKEN
MANAGEMENT NEVER RESPONDS
SUPER NEVER RESPONDS

Great location - close to Trader Joe's and the L and Target.

MICE. We had an exterminator come on 3 separate occasions and they never were able to remedy the problem. We must have killed over a dozen mice and then they rose our rent!
The street can be dangerous at night. Multiple stabbings and gun shots have happened on the corner. We've been verbally assaulted right outside the building.
Some units overlook the trash side of the building which is overrun with rats at night. The staircase can be precarious, especially in the winter or after it has rained. We never went at night.

Fix the pest problem.

Location, lobby kept clean

Super slow to respond, building management useless, packages stolen, no cameras

Building is cleaned regularly, super lives in the building and is responsive as possible, pest control offered regularly.

Speaking of pest control, I did see a roach or two in the lobby but that might be an inevitable thing in NYC. No roaches in apt though, so the pest control management is good. We've had some package issues, packages were disappearing and there wasn't anything that could be done about it.

Quicker responsiveness and look into the package issue.

nice apartment, zero pest problems despite being above a restaurant

landlord barely responds, super is slow, packages occasionally stolen

Great location with lots to do. I was in a unit on the top floor and had access to the private roof. The apartment itself is fine although a bit old and did leak occasionally.

Management company was completely useless. We had an ongoing leak for months. It took a legal notice to get them to fix it. We had a broken dishwasher for half the year and eventually gave up on getting it fixed. It only got fixed when they started I showing the apartment to new potential tenants. The super was incredibly rude and yelled at my mom on the phone when she complained about the apartment being filthy when we moved in. I am currently battling to get my security deposit back and I’ve been moved out for over a month at this point.

natural light, washer dryer, dishwasher,

very loud heat/pipes, washer dryer combo takes forever, super is not responsive, lots of trash on the street

Nice space and the apartment itself was small but nice. The rooftop was nice as well.

We didn't have hot water for months on end, we have had cockroaches, the super is incompetent, and we literally did not have an oven for 3 months.

Get a better super

Good location in the East village

Little to no heat in the winter. Was constantly below the legal temp and management did nothing.

Rats are infested in the trash area.

Cockroaches during the summer.

Neighbors in the building have had issues with mice.

Have raised the rent 1.6k from when I first moved in 2 years ago.

Quiet street and building, good location.

Packages are usually stolen within hours (thief neighbor possibly?). Management / super are both unresponsive to issues unless you press them hard and it'll still take a while. Building is literally falling apart: walls, floors, and ceilings often break/disintegrate. Apartment came dirty with broken fixtures and appliances.

Get a camera for the lobby so packages aren't stolen. Respond to maintenance requests.

The location is amazing

Cold water all the time, heat is often off, ceiling fell down in the lobby

I loved the location, the exposed brick, and the newer appliances and nice shower.

However, get used to all your packages being stolen and the homeless people on the block. It's a blast Friday-Sunday but during the week it can wear on you. Great apartment for your early 20s, but some cons.

Please install a video camera in the building!!! So many stolen packages.

Very pretty interior, renovated, good lighting.

SO MANY MICE!! Management did little to help the EXTREME rodent problem for about 3 months, then I paid for an exterminator myself. Packages are constantly stolen with nothing being done by management.

Fix the rodent issue.

Nice and responsive super. Good location. Modern touches. New cleaning guy is doing a great job.

Packages CONSTANTLY stolen. Building manager impossible to get a response from (although she does like to complain about tenants in blasts via the rent portal) Neighbors noisy and inconsiderate to others who aren’t students. Homeless like to camp in doorway of building. Garbage disposal area slightly terrifying.

Get a building manager who will actually do their job. Figure out a more secure system for mail. Fix up the garbage pit.

The design of the entry and staircase is nicer than a lot of walk ups, The location is prime, Located on a quiet block with good shops and places to eat, Super is very helpful and responsive.

Virtual doorman goes down quite a bit, Stairs are extremely steep and dangerous because they are marble. They mop them daily but leave them very wet and slippery as there’s no traction pads on the stairs, It’s miserable going up or down with a suitcase/packages but that’s any walk up, There’s always rats out front of the building at night but again it’s nyc..