Akelius Real Estate Management LLC

Friendly neighbors, pretty quiet block. Maintenance team was responsive and helpful. Location is great — close to the Q, and close to Prospect Park. Lots of shops, grocery store, etc., nearby.

Had some neighbors who would fight loudly sometimes during my time there, but that was about it

Clean and well kept. Very good staff. Very clean street without pests or overflowing trash

Very poorly insulated building. I had to move out because I could hear the upstairs neighbors' footsteps all night. I can hear conversations and dogs barking through the walls. The walls are so thin that I can hear the elevator opening and closing, as well as people going up and down the stairs. I only recommend it if you live on the top floor or if you are hard of hearing.

don't cheap out on building materials

Super and doormen are great. Building is generally quiet but a few obnoxious neighbors.

Lived on the top floor of the building and had an issue with bugs coming in through the skylight. Water runs brown far more than it should. Loft unit apartments take forever to cool down and the combo washer/dryer is close to useless. Building promised they were building a gym in 2022 that never showed up. I just expect a little more for the price and distance to public transportation.

Fix the water and every other con becomes more palatable.

Doormen, elevator, good location, decent size apartments

Heat doesn't always get warm enough in winter, loud facing 23rd st, sometimes laundry machines break

Management is very responsive to concerns Friendly neighbors for the most part Unit was newly remodeled Bus right in front of building

Some noise on ground floor, people hanging out in lobby, lot of echoes Seems they are favoring new renters, not the long term tenants

- nice finishings - nice people - convenient location

- really busy neighborhood and dirty block - apartment gets really cold - construction nearby

Great super, quick maintenance response time

How messy it gets over the weekend due to the public using the entrance to hangout

Nice super, sweet neighbors, elevator is useful

Utilities are annoyingly loud (ac, washer/dryer), construction on the facade all year, no longer have roof access, noisy intersection. Super is helpful but management never follows up on issues he can’t help with.

Adequate space, close to G train. Good parking for guests on weekends. Beautiful neighborhood with cafes and yoga studios. Easy walk to Fort Greene. Reasonable rent increases.

Limited sunlight in living room. Large real estate management company took over, and communication became less timely and efficient.

There is maintenance/management available most of the time. They respond quickly. Pest control came every week if you needed it. Garbage was outside and was kept organized.

Apartment was loud at night. My packages got stolen a lot when i lived there. Some units had laundry and others didn't.

Closed to Fort Green park, very pretty and quiet neighborhood, safe, closed to G, walkable distance to C, B subway stations, renovated the house pretty recently

Increased the rent a lot after a year contract, one time has pest issue in the apt.

Great neighbors, no noise complaints. Nice clean style in our apartment. Close to lots of useful subway lines, quick route to Manhattan. Washer/dryer in-unit.

Since the new managers have taken over (summer 2023), they've been much less responsive and currently don't take accountability for their mistakes.

Be more responsive and come when you say you'll come!

Great location Windows face open areas Clean Excellent management

Building often has maintenance which can get tiresome

None!

Easy rent payment, great super (Benny), really nice building with new units! I really think this has been my easiest experience living in NYC. It's also rent controlled.

Nothing to complain about.

N/A

Building feels very safe

Way too noisy

N/a

This building has renovated units with brand-new appliances. Have lived here for 2 years now and am very happy with the experience. The building is very well maintained, clean (great Super who is on top of it all), safe (secure building through Latch app), and has things like an elevator and a (very small) gym. The very few issues we've had have been resolved quickly! Our unit specifically has in-unit washer-dryer, dishwasher, etc.

Definitely pricey, on a loud street (even on week nights)

Felt very safe living in this building, great management, and they always responded to issues. I miss living here.

I lived on the second floor and would get a few cockroaches, the exterminator came twice a month but it's hard to avoid in a prewar building.

none

Clean and renovated building. Nothing feels outdated.

Walls seem very thin. Can easily hear next door neighbors tv and upstairs neighbors footsteps.

The doormen are awesome, the location is fantastic, and in general the building is pretty well maintained and safe.

There was a massive leak on the K line and my ceiling collapsed. Management was really unhelpful and unresponsive and because of miscommunication I didn't have a place to stay that night. It also took a long time to repair/inspect for mold.

Take complaints seriously so they don't get worse!

Everyone is super nice

A bit expensive

Nice super and staff. Clean and well kept. Nice neighbors. Great location.

The Akelius ticketing system isn’t reliable.

-W/D - close to trains - safe neighborhood -herringbone floors

- noise coming from a specific unit , they are always yelling, fighting, stomping,you can hear them from the 2nd floor when you’re coming up. it can be 9AM and they are already yelling. it can be 11PM and they are yelling and making a lot of noise. that is why I moved out and the previous tenant did too. - rats on the streets - unexpected late fee charges - heat didn’t work sometimes - delivery ppl outside building smoking and drinking

Flatbush is a nice neighborhood. It’s great to be so close to prospect park. This building has an amazon hub which is nice

They take forever to get back on maintenance requests.

Listen to your clients.

Clean, well-maintained, quiet building which is constantly being improved. Feel lucky to live here. Any issues or necessary repairs that may disrupt day to day are communicated ahead of time and tenants are given notice.

Management tends to follow their own strict processes which often make things take longer than they should

Overall no issues

Good working elevator. The street level lobby is large with ample space for package delivery. Package safety is good to great. Especially with an Amazon Hub available. Hallways and lobby are cleaned every day. This is a beautiful building. Some new renovated apartments as well. Great building staff.

The building uses an app that allows the intercom to connect to my phone. I’m a bit old school so I’d prefer an intercom that is connected to my door. The garbage is maintained pristinely. However, it is a dungeon in the basement. Not for the faint of heart. We do not have a timeline for how long the new scaffolding will be up. This is the biggest current downside of living here.

in house super very responsive. Maintenance/cleaning staff extremely helpful and friendly

corporation owned. long process to report issues and get them resolved.

heating is always an issue in the winter. current system does not keep the units in a comfortable temperature throughout the day.

This is a good building with renovated units and good facilities. There's AC in the lobby, mail/packages are secure, intercom system is great, and there is a gym that is newly renovated. I have a laundry in-unit as well and have not had any pests since moving in last summer.

Multiple people in the building have had issues with the AC/heat. The units are leaky, use a lot of energy, and don't cool or heat well. The building is also in front of 5th avenue next to a hospital and a fire station -- if you get a unit facing street, beware. It's going to be super loud.

New ACs instead of putting patches on the units everyone has now.

well managed and maintained building central air dishwasher garbage chute

only complaint is that neighbors can be really touchy about even the slightest noise. when i would get up in the morning and leave for work, i would get noise complaints from my shoe noise…

well maintained property, genuinely loved my time in the building and am bummed the rent was raised so i had to move

Great live in super

Noisy neighbour upstairs

It is a very clean and modern new building. The apartments are new and many have washer and dryer in unit.

There is a doorman, but they don't call you when guests are there they just let them in.

Pretty quiet block with many trees close to park

Roaches Bed bugs Terrible owners Issues with building needing constant repairs

the in-building staff is extremely nice and the neighbors are great.

property managers are awful and take advantage of the tenants. they will penalize you for complaining and lie to you.

Updated apartments Kind staff Laundry in building

MICE EVERYWHERE!!!!! Unsuccessful pest removal Near a shelter - unsafe feeling at night

Do a better job at managing pests and investing in your property's cleanliness. I have had mice on multiple occasions the 2 years I've lived here and it's disgusting.

Nice building staff, decent quality of renovation for the apartments.

Akelius property management (in the office, not at the building) is awful. I lived here for an 18 month lease and didn't have a working oven or microwave for 3 months at the end of my lease. That's over 15% of my lease term without a fully functional kitchen on a $4k+ apartment. I requested a concession but property management continued to put off their response until I determined whether I would be renewing my lease or not. Once I decided I would not be renewing my lease, they informed me that they could not grant me a concession.

It seems elementary that you would have to hear these basics from a tenant but it takes very little $ in concessions to keep your tenants satisfied when things go wrong and prevent them writing these types of negative things about your company.

Great staff, location.

No roof deck.

Gut renovated, spacious, and easy access to transportation. Really nice doormen

Not much to dislike!

Over all very good experience. Was quiet and clean. Got locked in my apartment once, super came within the hour to help.

Had a mouse or two.

Great neighbors and excellent doormen

Rent was a little overpriced

It’s great location was the only pro of living here. At least we could escape to the park when weather was nice

Where to begin? Here’s a list of problems that arose in 14mo and how they were “handled” by Akelius. Bathroom leaked and ceiling fell thru 4x. More paint and plaster were applied until the next leak started showing again. Eventually the super told me he would have to contact a plumber which he never did. Calls and texts went unanswered. This most recently happened about a month before we moved out and I conceded for my sanity. This was June of 2021. Heat was not kept at legal requirement of 68degs all winter! Akelius did not correct the boiler issue and paid us for our high electric bills because we required space heaters. Besides being uncomfortable and having to stay bundled up, we felt mad unsafe with those heaters on all night. Boiler room is directly under 1C and when it turns on the rumble is intolerable. It was disruptive during zoom calls and woke us up at night. Not exaggerating when I say it made glasses fall off of our bar. We only wished the heat making all that noise was coming into our apartment. The boiler was “opened and drained” a few times. This did not help but we were told it should’ve so ya must’ve been us? I cannot recommend enough that you do not live here!!!! After our experience with Akelius in 14mo there is no way they have any intention on fixing anything. Other random small annoyances: Outside patio is mosquito haven because of its lifted deck design has a lot of stagnant water underneath that you can’t reach to drain. The bugs! Roaches and ant galore! The exterminator comes 2 Saturdays a month in the warm month between 8-1pm. We missed most of those windows. Their app is useless. You still have to contact the call center which has to raise “requests” for literally everything.

Naaah Im sure they know they are fucked up! Shame on you for working for them and not doing anything to help people? Lol

clean, no pests, recently renovated

thin walls, but not that big of an issue

Very nice clean building. Having a gym and laundry in building is beyond great. Interiors are modern and spacious. Proximity to public transportation is great.

Neighborhood noise. Incredibly loud if you are in ground, second fl units.

Super is great, clean building, location

Expensive, small, loud radiator

Fix the radiator

Great location across from Central Park but surrounding neighborhood is not safe

Management lies about when amenities with be available, all apartments are not treated the same way, old appliances, very old entrance and no doorman in a unsafe neighborhood, lots of noise in the area, cops often in the neighborhood,

If you want to charge premium rents, you have to offer the amenities. Stop promoting the building with a gym and rooftop when it’s been delayed by over a year

Amazing doormen and super, very responsive, super comfortable living experience

Old heating system was a bit finicky

Good location/clean/laundry in building

Consistent water leaks coming from upstairs apartments. Not sure if this has been fixed since I lived there.

Update pipes.

Very central. Most units have been renewed and include full amenities including dishwasher and laundry in unit. Doormen are very nice

Work across the street (on a school) has been constant for 2 years and will continue, from 6am to 11pm on most days. Units are super small and largely overpriced. Management was horrible, only cared about your money. Some small progress being made but I’d still avoid renting here.

Reduce rents, tenants are robbed. Be more reactive, it takes too long to get an answer to emails. Be more considerate and human, tenants are not only bank account numbers

Good doormen and laundry

I have none

Right by riverside park and 96 st station.

Landlord does not turn the heat on most nights.

Handle heat issues

Relatively safe neighborhood; nice neighbors.

Persistent construction noise, lobby is used for gatherings so noise reverberates, it’s also used for skateboarding and place for children to run around so the echo of the voice is constant. Mice infestation for 2 years while on rent, owner consistently failed to address the issue. Pest control detected hole behind the dry walls. Wiring for internet is impacted by construction so there is regular disconnection/not ideal for people working remotely.

Just address the issues. Focus on structural renovation and not synthetic make-overs.

Decor.. that is about it

Doorman and service

Service is lacking