Topaz Realty Management Llc

Name: Open violations summary
Creator: Openigloo

Corporate Owner·9 buildings·291 units

3.0

38 reviews

Highlights

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Litigation cases

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Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for TOPAZ REALTY MANAGEMENT LLC reveal a mixed but predominantly negative experience across multiple NYC buildings. While some apartments benefit from good location, rooftop access, and responsive management in a few cases, there are frequent complaints about poor cleanliness, inadequate pest control, unresolved maintenance issues, and unresponsive or ineffective superintendents. Tenants repeatedly mention pest infestations (rats, roaches, bed bugs), crumbling infrastructure, and heating problems, with management often slow or unwilling to address these concerns. Package theft and security issues are also noted. Prospective renters should be aware of these persistent management and building upkeep challenges when considering TOPAZ Realty properties.

Reviews

Former tenant·10 minutes ago

2 year stay

Pros

Topaz is a pretty established management firm it seems, so it’s relativity easy to get in contact with them and sort things out. Can be weird in the New York way of things, but ultimately fine. Location is great, rooftop is beautiful, and laundry (though a bit gross) in the basement. Felt safe and since we had an apartment at the back, was pretty quiet for an nyc apartment.

Cons

The super could be hard to get a hold of and was really unhelpful. Often made the problem worse instead of any better. Hallways are gross and rarely if ever cleaned, minus the ground floor which is cleaned semi frequently. Heating for roommates and neighbors sometimes did not to work, though it seems management has fixed this problem since the winter, at least in our unit.

Former tenant·2 weeks ago

Noisy, Overpriced, Literally Crumbling

Pros

Laundry in building but machines are always down or dirty. Super is somewhat responsive to maintenance requests. Great neighborhood. Shared rooftop with nice views.

Cons

I think the median age in this building is around 24/25. Many residents were inconsiderate: constant screaming, slamming doors, trash left out, etc. The building isn’t maintained. Stairwells are crumbling, fixtures fall apart, pests are constant presence. We had mice and roaches. Leaks were a major issue in 2021/2022 with some apartments having to go without their entire bathrooms for days. My apartment was affected — while my bathroom was out of service for a whole weekend, I was told to use a vacant apartment’s dirty bathroom. Topaz refused to compensate for this inconvenience. I think I got maybe 5% “reduced rent” for the month? This was after weeks of surprise “emergency” visits from the Super and other maintenance workers. If you live here, expect to be disrupted constantly. This building is an absolute a joke for what they charge. Edit: I had to update this because I can currently hear everything going on in the two units near me. Walls are PAPER THIN and everyone is LOUD.

Advice to the owners

Make sure apartments are properly and professionally cleaned and painted between tenants; the Super and his wife doing a half-ass job with Windex is not cutting it for the amount residents are charged. Cut down on the rent if you’re not going to improve the building! I hate that people are so desperate to live in Williamsburg because, unfortunately, these mediocre apartments will keep being rented in a day to suckers who don’t know any better.