Pros:
Fast Internet, Great Temperature Control, Zero Pests- Didn’t even see an ant for over a year
Common Areas always clean
Responsive and friendly handyman, usually fulfills requests same-day
High-Ceilings
Most neighbors are mature and respectful of others
Overall a great building and prime location, which should largely outweigh the cons for most people
Cons:
Management company unresponsive about anything that can’t be resolved by handyman
Thin walls/loud neighbors who party on weeknights and regularly hosted gatherings during COVID without consequences
Ownership did not offer rent/utility reduction or credit to current and long-term residents during COVID, despite reducing rent significantly for available apartments that were then blatantly being used as AirBnB’s
Intermittent trouble with mail/packages but hard to know who’s to blame for that
Advice to owner:
Don’t defer to management company bureaucracy to do your dirty work - take care of your long-term residents and they’ll stick around long-term
Give Mail Carriers/Package building access so they’re not buzzing random doors daily
Handyman deserves a big raise and more vacation time