Summarized from anonymous rental reviews on openigloo.
Recent renter feedback for 10 Hanover Square reveals a mixed living experience. Many praise the central location, spacious apartments with modern finishes, and accommodating staff, including friendly doormen and responsive maintenance teams. The rooftop is noted as a desirable amenity, although some report it being closed unexpectedly. Common complaints involve thin walls causing noise disturbances, frequently broken elevators, occasional plumbing issues, and hidden fees, particularly related to utilities and amenities. Management responsiveness varies, with some tenants reporting difficulty reaching leasing staff and concerns over aggressive rent increases. Despite issues, the building remains an attractive option for those valuing location and staff but may fall short of luxury expectations.
Reviews (20)
1.88 stars
2 months ago
Do not live here
Former Tenant
Pros:
Rooftop is nice. Cheap looking but its ok.
Cons:
This building seems like it would be a great place to live from the outside but it is not. Things are dirty. When I moved in there was hair everywhere, chipped painting, scratched bathtub, floors were peeling and when I complained it took them more than 2 weeks to actually fix these things. The people who work there like the front desk people are amazing, but maintenance is unresponsive you have to call them a million times and they won't show up!
Advice to owner:
Do better fr
4.88 stars
3 months ago
Nice Building -- Amazing Staff
Former Tenant
Pros:
Loved the staff and front desk guys, they were the best. Always fixed issues quickly and the apartment was super nice
Cons:
The shared space was a little dingey -- wish we didn't pay such a high ammenity fee. Also didn't love the package system. Sometimes it was hard to get a package on the weekend because they didn't check it in and then left for the weekend.