management doesn’t care
Pros
the location is great and the neighbors are lovely
Cons
the roaches every summer that management doesn’t care about heat and hot water issues in the winter
A Serious Gem
Pros
Amazing location, building is cleaned regularly, the super is responsive and extremely competent, management is accommodating and reasonable. I know this sounds sponsored or something but I've genuinely had such a good experience here and compared to stories from friends it seems this is out of the ordinary.
Cons
The only real con I can think of is that it's a walk-up, so definitely not accessible and the stairs are rather steep as well.
Advice to the owners
Keep doing what you're doing!