Chelsea, Manhattan, NY 10011
3 reviews
Rent-stabilized apartments
This building has apartments that entitle you to a renewal and limited rent increases.
Good cause building
This building guarantees a renewal and capped rent increases, if you follow your lease terms.
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Renters received their security deposits back
Electronic rent payments
From past 10 years · Updated 3 days ago
Average violations per unit in this building is better than the city average.
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Chelsea, Manhattan, NY 10011
4.6
3 reviews
Violations, complaints, infestations, and more — pulled from official data. Unlock insights to see the full report.
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Renters recommend this building
Renters approve of the building's owners
Summarized from anonymous rental reviews on Openigloo.
Do you own or manage 220 West 21 Street?
Respond to tenant reviewsMy experience living here has been absolutely exceptional. From the moment I moved into my one-bedroom, I was impressed by the pristine condition of the unit; the apartment was squeaky clean, the floors were spotless, and the walls had been freshly painted. The layout is fantastic, and I feel the price is very fair for the generous square footage provided. The location is unbeatable, situated perfectly between the A/C and 1/2/3 lines, with less than a 10-minute walk to the F train. The street itself is charming, and the building amenities like the elevator and trash chute make daily life very convenient. Beyond the physical space, the community here is wonderful. Every single neighbor I have met during my time here has been friendly, nice, and welcoming, which makes the building feel like a true home. The management and maintenance teams are truly out of this world. We have a live-in superintendent (Juan) who is the most attentive and helpful person you could ask for, and the entire management staff is incredibly friendly. Their responsiveness is impressive; for example, when I had a small issue with my fridge, they had a brand-new one delivered and installed in less than 24 hours - thank you Juan!!. It gives me great peace of mind knowing that if any issue arises, the team will provide a solution within a very reasonable amount of time. 100% recommend this building
There are only two very minor things I’d mention, though neither was a dealbreaker for me: 1. AC Units: The units do not come with pre-installed AC. I had to purchase my own, which I expected, but it’s something to keep in mind. 2. Laundry Room: While having laundry in the building is great, a couple of the machines are occasionally out of service, which can lead to a short wait during peak times. Overall, these are tiny critiques in an otherwise perfect living situation. I highly recommend this building!
Keep it up!
Excellent building, management is a small family run business. Super (Juan) is attentive, responsive and caring. Him and his sweet family live on the first floor.
Security at entrance could be better - no cameras for buzzing people in which caused for a few instances of stolen packages etc.
Recommend camera at door. Recommend better communication opportunity between management company and tenants (email or portal etc)
Rodents, pest, mold, inadequate heat or hot water, defective building parts
Smoke detector issues, inadequate lighting, no lighting for stairways
No peephole on a door, no street number on the building, unlawful keeping of animals
Missing or non-compliant with administrative information orders or filings