Ruby at 243 West 28 Street,

Manhattan, NY 10001

- 24/7 Staff
- Maintenance is attentive and thorough. They are friendly and do a good job. They usually come the next day and they make sure to not dirty your apartment and cover things when drilling etc.
- Location is convenient
- Floor plans are spacious
- Gas Stoves and good sizes kitchen

- Expensive. I had a 30% rent raise which is crazy since this building is half unoccupied
- You do hear muffled noise from MSG and neighbors at times but not enough to bother me.
- It's in midtown right near Penn station so you got a fair amount of craziest and the street outside isn't the best.
- Sinks don't have garbage disposal
- No ceiling lights in the units
- In-unit washer dryers are Bosch 300 which are not great washing machines.
- I had a pretty serious maintenance issue with a ceiling water leak causing a cracked ceiling. They sort of ignored this for a few weeks until I pinged the building manager, but then they were prompt about fixing it
- Kitchen Islands don't have an overhand (well it's 3") so you can't put barstools
- Front Desk staff are only nice to you if you look the right way
- Amenities are pretty minimal but very expensive ($2000/yr and guests allowed for another fee!)

Keep being attentive to maintenance and be respectful towards residents