Summarized from anonymous rental reviews on openigloo.
Recent reviews for 120 West 21 Street highlight a well-managed luxury building with highly responsive staff and excellent amenities, including a rooftop gym and spacious, modern apartments. Tenants appreciate the friendly doormen, cleanliness, and convenient location near Trader Joe's. However, recurring pest issues, especially roaches, have been a significant concern for some residents. Noise levels vary, with some noting street noise and lively neighbors due to apartment configurations appealing to younger tenants. Ongoing renovations have drawn criticism for delays and minimal improvements, while rising rents and occasional management lapses impact the overall experience. Despite some drawbacks, many recommend this full-service building for its comfort and amenities.
Reviews (14)
4.75 stars
3 months ago
Very Great Building
Former Tenant
Pros:
Great amenities, responsive management for any issues or problems
Cons:
Expensive, had cockroaches for around a month
4.38 stars
4 months ago
Clean, but mostly flexed apartments
Former Tenant
Pros:
Very clean, huge laundry room, easy for guests
Cons:
Very impersonal with the large number and rotating cast of doormen. Most apartments were flexed to 2-bedroom from 1, which gave the building a very young party vibe. The gym and rooftop were not well appointed with equipment/ furniture.
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 3 hours ago.
The average number of violations per unit at 120 West 21 Street is better than the city.
BUILDING AVERAGE:
0.04 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
7
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Aug 07, 2025: § 26-1103 admin. code: post and maintain a proper notice on wall of the entrance story in english and spanish on the availability of the agencys housing information guide. a sample notice can be found at www.nyc.gov/hpd. at public hall, 1st story
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
2
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Aug 07, 2025: hmc adm code: § 27-2017.4 abate the infestation consisting of mice in the entire apartment located at apt 514, 5th story, 1st apartment from west at north , section ''west''
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
T
Thomas Toomey
4.4(83)
Top Rated•
Head Officer•
8 Properties•2152 Units
Litigation History: Yes
Evictions: 31
U
Udr Chelsea LLC
4.1(14)
Corporate Owner•
1 Property•210 Units
Litigation History: No
Evictions: 0
C
Cj Raimondo
4.1(14)
Site Manager•
1 Property•210 Units
Litigation History: No
Evictions: 0
U
Udr, Inc.
3.9(97)
Corporate Owner•
3 Properties•1688 Units
Litigation History: Yes
Evictions: 18
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