Good in many ways, bad in one major way
Pros
Quiet, pretty well-maintained overall, convenient to have an on-site building manager to contact and laundry in the building, never had a package go missing, inexpensive.
Cons
My neighbor down the hall repeatedly got bedbugs and wouldn't properly take care of them so *I* ended up repeatedly getting bedbugs. Management promptly dealt with it, but not in a thorough way that solved the problem, which lead to me leaving.
Love upper west side
Pros
Nice neighbors and area
Cons
The people in office are very rude and unprofessional
Advice to the owners
None