Sutton Place, Manhattan, NY 10022
13 reviews
Rent-stabilized apartments
This building has apartments that entitle you to a renewal and limited rent increases.
Good cause building
This building guarantees a renewal and capped rent increases, if you follow your lease terms.
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Renters received their security deposits back
Electronic rent payments
From past 10 years · Updated 4 days ago
Average violations per unit in this building is better than the city average.
Is the water damage on top floors or lower floors as well?
Over 3 years ago
Sutton Place, Manhattan, NY 10022
3.6
13 reviews
Violations, complaints, infestations, and more — pulled from official data. Unlock insights to see the full report.
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Renters recommend this building
Renters approve of the building's owners
Summarized from anonymous rental reviews on Openigloo.
Clean, decent laundry room, friendly doormen, elevators work and are quick, good tenants
We’ve had some minor maintenance issues that have taken long periods of time to solve.
The apartment itself was well-sized and the location is convenient. Issues can eventually be resolved, but only after significant escalation.
Core systems were unreliable, including AC, plumbing, and appliances. Within months of moving in during a summer heatwave, the wall-unit ACs that came with the apartment failed. I replaced them at my own expense, but the new units also failed due to a structural issue in the wall build-in. Management and the super initially treated AC as a tenant responsibility and did not disclose that prior tenants had experienced similar issues. Conflicting information was provided, with vendors first identifying a structural issue and later reversing that position. The problem was only resolved after escalation to senior management, when part of the wall build-in was removed nearly a month later. This was not an isolated issue. The refrigerator broke and was handled with vague timelines. Vendors entered the apartment without proper notice. Water shutoffs regularly lasted longer than communicated. The building was also consistently noisy, and multiple tenants on the same floor were leaving during my tenancy because of it. Overall, resolving basic issues required persistence, repeated follow-ups, and approximately $6,500 out of pocket to maintain livable conditions.
Address recurring structural issues permanently rather than passing them between tenants. Take ownership of building infrastructure problems upfront instead of defaulting to tenant responsibility. Align communication between management, the super, and vendors to avoid conflicting explanations. Provide accurate timelines and proper notice for maintenance and access. Most importantly, resolve core habitability issues without requiring tenants to escalate or incur personal expense.
Do you own or manage 157 East 57 Street?
Respond to tenant reviewsRodents, pest, mold, inadequate heat or hot water, defective building parts
Smoke detector issues, inadequate lighting, no lighting for stairways
No peephole on a door, no street number on the building, unlawful keeping of animals
Missing or non-compliant with administrative information orders or filings
Smoke detector issues, inadequate lighting, no lighting for stairways