glossy exterior masks second rate product
Pros
Nice doormen staff. Excellent water pressure and hot water delivery in shower.
Cons
Poor air-conditioning-between May and October, all blinds on east side of building need to be completely closed or excessive high temperature in unit cannot be managed with poor ac system. Elevator(s) are always broken. Promise to provide free monthly laundry service ($100/month) not kept. Mandatory gym fee no matter how many people live in apartment. Annual rent increases that range from 5-30% depending upon unknown factors. Grossly understaffed package room manpower. Heating system nonfunctional on lower floors for extended period of time requiring the use of space heaters. Rude and loud tenants who cannot even manage to dispose of trash properly in the waste closet located on each floor. Understaffed mailroom.
Advice to the owners
Treat your reliable and responsible tenants better. Quit acting like you could care less if tenants stay or move.
No Heat in Winter
Pros
Sure looks good.
Cons
It's early November and the heat in the entire building stopped working over a week ago. Only last night did management email tenants saying there was no timeline for repair and management would be distributing electric space heaters (!) to tenants - again, with no timeline provided. This is a very expensive building with many young children, and people are freezing in their homes. Stay as far away from this place as you can!
Advice to the owners
Heat the building. Communicate with tenants.
