Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight mixed feedback about the building. Despite its great location near amenities and transportation, concerns about cleanliness, pest control (particularly cockroaches), and unresponsive management persist. Residents appreciatethe spacious apartments and friendly exterminators, but the lack of timely maintenance, security issues leading to package theft, and inconvenient pest control schedule are prominent drawbacks. Renters emphasize the need for a more attentive and efficient building management team to address critical maintenance issues promptly. Overall, while some recommend the building for its location, others find the issues too challenging to overlook.
The average number of violations per unit at 399 East 78 Street is better than the city.
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Nov 27, 2024: § 27-2005, 2007 adm code and dept. rules and regulations. remove the encumbrance obstructing egress from fire escapes bucket on balcony at north at fire escape, 5th story
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Immediately hazardous
3
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Dec 28, 2022: § 27-2029 adm code provide an adequate supply of heat for the apartment in the entire apartment located at apt 1a, 2nd story, 3rd apartment from west at north
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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Property Owners and Associates
G
Gpg Management
3.6(227)
Agent•
151 Properties•3472 Units
Litigation History: Yes
Evictions: 53
S
Sheki Deljani
3(3)
Site Manager•
1 Property•35 Units
Litigation History: Yes
Evictions: 1
C
Carmine Limited
3.5(181)
Corporate Owner•
134 Properties•2823 Units
Litigation History: Yes
Evictions: 47
E
399 E 78th St Owners Corp
3(3)
Corporate Owner•
2 Properties•50 Units
Litigation History: Yes
Evictions: 2
Frequently Asked Questions
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Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (3)
2.12 stars
Over 1 year ago
Not Horrible, But Not Great Either
Former Tenant
Pros:
Location! The building is a short walk from the East River Esplanade and in close proximity to shopping, activities, and transportation.
Cons:
The Super. If you are looking to be gaslit by your super for every concern and request you have, this is the spot for you! The super puts the bare minimum of effort toward the cleanliness of the building, toward fixing a leak, or eradicating the presence of cockroaches. For this reason, my time at the building has been a long and arduous journey.
Advice to owner:
Please consider hiring someone who listens and cares for the space they manage. The residents are aware of the decline in quality of care.
3.88 stars
Over 2 years ago
great if you’re OK dealing with issues on your own
Former Tenant
Pros:
apartment layouts have great amount of living space and natural light. elevators and laundry machines almost always work
Cons:
- super isn’t the most responsive and does not live-in complex even though they say he does. if you’re diligent in following up with him (multiple messages plus a few to management company) or run into super in the complex, he will fix what is needed in the week. otherwise good luck - consistently get 5-6 roaches per month in apartment (not including large ones seen in basement where trash and laundry is, or lobby). when i moved in, none of the apartment walls were caulked so this was a huge part of the issue—but even with them caulked and placing mesh around kitchen and bathroom vents, the roaches still come - multiple tenants have had packages stolen given lack of security camera/ package table is in view of door so those on the street can easily stop in/ grab. if you move-in order a lot, best to order things to get a box at a nearby mailroom service - pest services come 1x a month on Friday nights which is inconvenient
3.12 stars
Over 3 years ago
Great location; roaches stay too
Former Tenant
Pros:
Great location and access to the UES. Friendly exterminators
Cons:
Have had German cockroaches the past 8 months. Building responds only if asked to send exterminator if missed monthly extermination. No other recourse taken.
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