Summarized from anonymous rental reviews on openigloo.
Recent reviews of 392 Central Park West praise its cleanliness, well-maintained landscaping, and excellent amenities, including private gardens, playground, bike room, playroom, and large laundry facilities. The building offers strong heating, good pest control, and responsive management according to many tenants. Its central location with easy access to Central Park and multiple subway lines is a significant benefit. However, some residents note issues with thin walls causing noise disturbances and a challenging social environment due to some unfriendly neighbors. High fees and strict pet policies are also frequent concerns, alongside occasional landlord unresponsiveness in individual apartments. Overall, it remains a desirable option for those seeking comfort and convenience.
Reviews (4)
3.75 stars
1 month ago
Good building despite grouchy old neighbors and unnecessary condo rules
Former Tenant
Pros:
Beautiful building with lovely landscaping, very clean and staff is very kind. Short walk to Central Park and centrally located to many subway stops. Private gardens and playground as well as bike room, play room and large laundry in basement.
Cons:
Extremely high fees. Dogs are not allowed in the lobby, and even though it looks dog-friendly, renters are not technically allowed to have pets in their units unless they are service animals. Management is nice but leave site early, and interpret building rules incorrectly regarding contractors/ hired help and times they are allowed on site (sometimes illegally so). Building is filled with grumpy old people who complain all the time about everything including walking around after 8pm and speaking on your own balcony during normal hours. Some individual apartment landlords are absolutely terrible and will not address requests to fix apartment features. These landlords will also act unprofessionally and sometimes illegally in relation to existing lease agreements and nyc tenant law.
4.62 stars
9 months ago
Nice building, thin walls
Former Tenant
Pros:
Lovely staff, no pests, strong heat, very clean, fantastic outdoor garden / common spaces
Cons:
Very thin walls - I can hear coughing, conversations almost every day