Nice elevator building
Pros
Really responsive supers that live in the building, clean, well-maintained basement
Cons
Some roach issues in the summer, but kept under control by the building
Average-plus pre-war bldg
Pros
Very responsive and helpful super and handyman; great location (WEA & 103rd); evolving (but def Covid-challenged) nabe with some interesting restaurants (and a nice local bakery); really nice apartment neighbors; clean, well-lit laundry room in (non-creepy) basement.
Cons
Weak water pressure. Sometimes fine / sometimes not heat in winter; ancient passenger elevator that seems out of service as often as not (though when out of svc, our very friendly super/handyman operates the freight elevator, so there's always coverage (and a friendly face, almost better than crummy passenger elevator!). I hear both elevators are about to be replaced (freight first, this month...?) -- that's huge. Frequent turn-over of residents, as they realize how little the market-rate rent pays for market-expected amenities.
Advice to the owners
Water pressure improvement and elevator replacement seem the minimum that market-rate renters expect. Maybe even work on a rooftop environment? That way, you might hold on to a more stable roster of residents (if you care).