building is OK, super is absent
Pros
stairs and entryway are clean, trash is well maintained, no noise complaints
Cons
super is pretty absent, takes a few calls to get even the most basic thing looked at. heat is not great. problems with cockroaches on the apartment, the pest-control service provided by the building is ineffective.
Great Building - Horrible Management
Pros
I've been living in this building for 3 years now. I loved it at first sight, the block is quiet, and everyone comments on how spacious it is. It's close to FDB and all the hot spots in Harlem.
Cons
Once management changed for ABP to HPH it was downhill. Our landlord and the management office ignore texts and calls, we have to wait weeks before even possibly getting a response. For example, our bathroom light went out and needs replacing. That was 2 months ago. Our landlord still has not responded, despite multiple texts and maintenance requests. He says he coming and never does. The hot water has gone our a few times before, and we've had rodent problems, but not anything out of the ordinary for NYC. Overall I suck it up and deal with the bad management (lots of package stealing too that they do nothing about) because I love the apt itself.
Advice to the owners
LISTEN TO YOUR TENANTS. FOLLOW THROUGH. DO YOUR JOB PLEASE.