Overpriced and management who doesn't care at all
Pros
Beautiful building, nice amenities, friendly staff
Cons
Management is ineffective, apathetic, and would rather protect stakeholders than tenants.
Advice to the owners
Care about your tenants more
Terrible building management
Pros
Concierge staff is amazing!!!
Cons
First, there is nothing luxurious about this building that markets itself as a “luxury” building. All the appliances in the unit are very very old, rusty, and of extremely poor quality unlike pictures shown on their website. They break down often and they get replaced by even older and cheaper models - but only after many follow ups with the building management. Second, the building's elevator breaks down often and for long periods. The building had only 1-2 operational elevators (out of the the 5) almost all of last summer. Residents had to que up for 15-20 mins during rush hours to get into an elevator. We heard from the other residents as well as building staff that this is an ongoing issue with the elevator and building management doesn’t care. Third, we have been dealing with incompetency of the building management in providing us a functional dishwasher for 5 months now. We started seeing particles on the dishes and reported it to the building around Jan’24 when we also started noticing brown color water in the tap. However, instead of investigating the real issue and fixing it, we received a condescending emails from building managers who explained in their email how we should be loading the dishwasher. The building finally acknowledged the issues and replaced the dishwasher but we still have the same issues indicating we are getting dirty water with particles in it. When we pointed it out, the maintenance staff said he does not know what else he can do. The building manager and maintenance staff would say one thing to your face but deny later. We got a visit from building general manager who was condescending, confrontational, and argues with us to the point we had to ask her four times to leave our apartment. You’ve to pay for gas and lighting to live here. But getting gaslighted by the building management team is free.
