Summarized from anonymous rental reviews on openigloo.
Recent reviews of 180 West 20 Street reveal a building with a prime Chelsea location, well-maintained common areas, and friendly, helpful staff praised for their responsiveness. Tenants appreciate amenities such as concierge services and package handling. The building hosts respectful neighbors and offers good natural light in units. However, several renters note high rent prices and occasional noise, particularly due to nearby sirens and a busy neighborhood. Some mention minor issues like small gym facilities, elevator reliability, and past management turnovers. Overall, it remains a desirable option for those seeking a secure, well-managed residence despite the premium cost.
Reviews (8)
2.5 stars
3 months ago
Going downhill past few years
Former Tenant
Pros:
Location is good
Cons:
Management was constantly turning over and the regional office who stepped in was horrific
Advice to owner:
Stop bullying tenants
4.5 stars
Over 1 year ago
Great amenity building
Former Tenant
Pros:
Amenities, front desk concierge team was so nice, safe, all the conveniences of package and dry cleaning delivery to maintenance requests and immediate help whenever needed