Hudson Yards, Manhattan, NY 10018
10 reviews
Rent-stabilized apartments
This building has apartments that entitle you to a renewal and limited rent increases.
Good cause building
This building guarantees a renewal and capped rent increases, if you follow your lease terms.
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Renters received their security deposits back
Electronic rent payments
From past 10 years · Updated a day ago
Average violations per unit in this building is better than the city average.
Are full flex walls allowed?
Over 3 years ago
Hudson Yards, Manhattan, NY 10018
3.9
10 reviews
Violations, complaints, infestations, and more — pulled from official data. Unlock insights to see the full report.
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Renters recommend this building
Renters approve of the building's owners
Summarized from anonymous rental reviews on Openigloo.
The doorman and concierge staff, with the exception of one Irish maintenance worker, have generally been professional and pleasant. They are not the issue — management is.
Years of accumulated dust and contamination inside the building’s shared ductwork, predating my six-month tenancy. Management dismissed it as housekeeping. An “independent” inspection was conducted by a firm whose clients are primarily commercial landlords — the same industry as Equity Residential. Verbal findings were presented as conclusive before any written report existed, and the full report took nearly two weeks longer than promised. On June 2, 2026, a maintenance worker entered my apartment, aggressively kicked aside equipment belonging to my Emotional Support Animals, and made a threatening remark before leaving without completing the work. Management refused to identify him — I learned his name from a doorman. He was never disciplined. After I filed complaints with 311, the EPA, and NYC DOH, management characterized me, the person who was threatened, as “aggressive” and “abusive.” I am HIV positive with chronic asthma, pneumonia twice, and COVID-19 three times despite vaccination. None of this was ever meaningfully acknowledged. I have given notice and am vacating at my own expense, with no compensation or relocation assistance.
Address the building’s shared ductwork directly rather than treating individual complaints as isolated housekeeping issues. Use a genuinely independent inspector with no commercial relationship to your company. Take complaints from immunocompromised and disabled tenants seriously and respond to them in writing, in a timely manner. Train staff on what constitutes interference with a federally protected ESA accommodation, and discipline staff who threaten tenants instead of protecting them. A tenant should never have to file complaints with multiple city and federal agencies just to be taken seriously in their own home.
Rent was cheaper than most of the other buildings in the area. Management is responsive and you can negotiate your rent a little bit.
it’s right above Lincoln tunnel so you hear a lot of traffic noise
Rodents, pest, mold, inadequate heat or hot water, defective building parts
Smoke detector issues, inadequate lighting, no lighting for stairways
No peephole on a door, no street number on the building, unlawful keeping of animals
Missing or non-compliant with administrative information orders or filings
400 West 37 Street #12G
400 West 37 Street #14K
400 West 37 Street #10S
400 West 37 Street #6Z
400 West 37 Street #12G
400 West 37 Street #14K
400 West 37 Street #10S
400 West 37 Street #6Z
Smoke detector issues, inadequate lighting, no lighting for stairways
No peephole on a door, no street number on the building, unlawful keeping of animals