Summarized from anonymous rental reviews on openigloo.
Recent reviews of 507 West Chelsea highlight a clean, well-maintained building with spacious, nicely designed units and excellent amenities such as a gym, rooftop lounge, and pool. Staff receive mixed feedback—friendly and attentive at the front desk but sometimes slow in responding to maintenance requests or resolving issues like noise and package theft. Noise from neighbors and thin walls is a recurring concern, along with some management inefficiencies, especially in handling deposits and amenity repairs. The location is praised for proximity to key attractions but noted for less convenient public transit. Overall, tenants value the building's features and community but seek improved management responsiveness.
Reviews (9)
4.38 stars
7 months ago
Great staff, good units, poor management
Former Tenant
Pros:
building amenities are great. Units have nice layouts. Staff is great
Cons:
Issues with noise traveling in weird ways between floors. Management responds poorly and Ignores issues
Advice to owner:
Respond and follow up on issues. Don’t just ignore problems