Great staff, nice place to live
Pros
The building is nice and modern. Pretty quiet neighborhood. The staff is lovely and super helpful.
Cons
Building management is not that responsive if you have questions about the lease etc.
Awful Building Management
Pros
Generally quiet people in building, nice view from roofdeck, small building size.
Cons
Management are awful. They are unresponsive to problems, do not care about the tenants, and need to train staff better to deal with issues. Any problems we took to management were not dealt with in a professional, timely manner. Example-We had issues with no heat or hot water for the building for 5 days in the middle of winter due to a broken pipe. There was no real help- no offer of relocation to a hotel or even an update as to when things would be fixed. Several tenants had young babies or were about to have babies and this was a stressful situation where we had NO help from management. Another time they refinished a unit’s floor and toxic fumes entered neighboring units. Proper steps were not taken, such as sealing the apartment, using fans to increase air flow, etc. Multiple calls to management led to nothing. 10th Ave is a very noisy street. There is constant traffic and construction and the cheap windows do not block out noise.
Advice to the owners
Building in general is feeling dated. Gym is in a bad state with old, dirty equipment. Overall facelift of facilities is needed. Management needs to be trained properly. Building staff need to be trained properly.
