Fine, sometimes slow to respond
Pros
Generally pretty clean, nice amenities (W/D, dishwasher)
Cons
Slow to respond to important needs (broken heat or AC)
Dysfunctional apartment building masquerading as luxury
Pros
Lots of natural light from big windows, "fancy" appliances, keyless entry, location (corner)
Cons
Management (including super), virtually no upkeep has been done on appliances so they're all in bad shape
Advice to the owners
Lessen the load of buildings your super has so he has enough time to be present for each one.