Very Satisfactory Management Service
Pros
The tenants keep a tight knit community
Cons
The trash and commons areas in the building are not well kept, management makes false promises about the upkeep of fixtures and amenities, water pressure is terrible, management is incredibly unresponsive and unhelpful with most requests. They failed to salt the building entrance during a blizzard causing very hazardous conditions.
Advice to the owners
Trust your tenants and own up to your mistakes. On that note, follow through with upgrading fixtures you are responsible for fixing.
Good apt, responsive managment
Pros
Washer and dryer in unit. Good sound proofing between apts.
Cons
Within the apts, sounds travels pretty easily.