Poor management, predatory landlord
Pros
Good character, nice neighborhood and location, neighbors are friendly
Cons
Landlord is not responsive to problems. Trash cans are always overflowing. Heat and hot water go in and out. Landlord is raising rents more than 10% without addressing existing problems, does not care if this pushes out long term tenants.
Advice to the owners
Hire a better management service if you’re trying to charge the same rent as new construction for an aging building with defunct radiators!