Descent slum lords; Highly disorganized
Pros
They are quick to respond to maintenance requests although they often send incompetent people to do the job. The apartment I lived in had many things illegal and not up to code which made it quite cheap.
Cons
The management is extremely disorganized. Once we almost had an electrical fire and took them 3 weeks to replace the breaker. They sent several different electricians, one who said the entire breaker needed to be replaced, and then a second who gave them a cheaper option of replacing some fuses. After two weeks and a 311 report they finally replaced the circuit breaker. They also claimed we were not paying rent for a year which was absurd because we paid through their online portal.
Advice to the owners
Stop breaking the law? I don’t know my only advice to landlords is to get a real job.