Summarized from anonymous rental reviews on openigloo.
Recent reviews indicate mixed sentiments about 7 Clermont Avenue, Brooklyn. Tenants appreciate the cleanliness and pest control but express frustration with unresponsive management. Complaints range from delayed maintenance to lack of communication and building infrastructure issues. While some highlight the friendly staff members, concerns about property management's behavior and transparency persist. Advice includes improving communication and staff interactions. Despite these challenges, the building's cleanliness and location in a great area are mentioned as positives. Residents recommend potential improvements in management responsiveness and tenant engagement to enhance overall living experience.
Reviews (4)
2.75 stars
8 months ago
Property manager complaints
Former Tenant
Pros:
Tenants are great
Cons:
Monadnock property management, located in both 7 Clermont and 45 Clermont, is unresponsive when it comes to taking care of their tenants' needs. Elevators are always broken and take weeks to get fixed. A flood started in the building, causing damage in most apartments. The laundry room is always dirty or the machines are not working. There are floods in stairwells, electrical issues, and a broken second door in the entrance, making it easy for people to access. Packages are stolen, and the property manager talks about tenants' personal issues to other tenants. Property management doesn't follow up on maintenance work at all. I'm on the 5th floor and had water damage, and I'm fed up with how they maintain the buildings.
Advice to owner:
Remove property management
4 stars
Over 1 year ago
NAVY GREEN R1
Former Tenant
Pros:
Nice area Building is clean (havent seen any roaches, mice etc) Tenants try to work together on problems
Cons:
Current management, Mondanock, is unresponsive and seems to be going by their own set of building policies that have not been shared with tenants (for example: apartment transfers - they have been renting out apartments to people they know rather than the tenants of the building who were on the apartment transfer list with the prior management company)
Building cannot keep staff (super, porter) due to the demands and micromanaging of the current management company. The prior super was with the building for over 10 years and porter about 8 years until Mondanock took over the building and property management. Now staff changes and are not very friendly to tenants (which could be beneficial since the building has a high percentage of tenants who have been in the building for a decade or more).
Advice to owner:
have monthly tenant meetings like you said you would in January 2023 when you took over, listen to your tenants, stop trying to evict tenants so that you can raise rent prices (its better to have good tenants than raise prices and not know what kind of tenant you will get), stop referring tenants in this building to your East NY properties if they have been residing in this building and can transfer to an available apartment
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Rents and Deposits
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 2 days ago.
The average number of violations per unit at 7 Clermont Avenue is better than the city.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
Show all
Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
Show all
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
K
Keron Rivera
3.7(4)
Agent•
1 Property•112 Units
Litigation History: No
Evictions: 6
L
Lisa Baptiste
3.7(4)
Site Manager•
1 Property•112 Units
Litigation History: No
Evictions: 6
M
Monadnock Property Management
3.4(11)
Corporate Owner•
35 Properties•1175 Units
Litigation History: Yes
Evictions: 41
N
Navy Green R1 LLC
3.7(4)
Corporate Owner•
3 Properties•224 Units
Litigation History: Yes
Evictions: 6
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