28-07 38 Street,Queens, NY 11103
8 Units
•Built in 1912
•4 Floors
•Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Litigation History: No
1 Year Bedbug History: No
Pet Friendly: Yes
Building Overview
Building Report
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Renters Recommendations
-- of renters recommend this building
-- of renters approve of this owner
Reviews (2)
4.62 stars
Over 1 year ago
Very pleasant building with absent mangement
Former Tenant
Pros:
Nice but barebones apartment
Heat was good
Quiet
Great location
Super is good
Heat was good
Quiet
Great location
Super is good
Cons:
Landlord was extremely absent
Changed management and new one is hard to access
We had a few leaks (but were r
Changed management and new one is hard to access
We had a few leaks (but were r
3.12 stars
Over 2 years ago
DO NOT RENT HERE! AWFUL NEIGHBORS, UNRESPONSIVE MANAGEMENT
Former Tenant
Pros:
Quiet, I guess. High ceilings.
Cons:
-Terrible neighbor in 4L: DO NOT RENT APT 4R! Neighbor in 4L came out and drunkenly screamed at me and 4 of my friends that we "weren't allowed to have parties" before we even got to my door. We weren't even going to have a party, I just wanted them to see my cat before we left to hang out somewhere else. He then barged INTO MY APARTMENT and continued to scream, one of my friends had to chase him out. Management did nothing (and will continue not to), just told me that "he is crazy" and has been there for 15+ years so I "shouldn't worry about it". Horrid, invasive experience. He also is incredibly mean and blasts broadway music at random hours of the day.
-PISTILLI/PHEONIX REALTY NEVER ANSWERS PHONES, IGNORES EMAILS: We had a MASSIVE leak in the back of our apartment for 6 MONTHS. It destroyed our floor, my printer, and black mold was EVERYWHERE. They kept saying "someone was coming" and then gave me the runaround on whose responsibility it was. Incredibly rude when I literally begged them to come fix it, threatened to evict me when I tried to withhold rent, and sarcastically said that I should sue them "if it bothered me so much". I almost did, but at that point I was about to move out and was exhausted. You will be too if you move here. Please heed my warning. This isn't one of those reviews that you should ignore because every place has problems. This place is NOT. WORTH. IT.
-PISTILLI/PHEONIX REALTY NEVER ANSWERS PHONES, IGNORES EMAILS: We had a MASSIVE leak in the back of our apartment for 6 MONTHS. It destroyed our floor, my printer, and black mold was EVERYWHERE. They kept saying "someone was coming" and then gave me the runaround on whose responsibility it was. Incredibly rude when I literally begged them to come fix it, threatened to evict me when I tried to withhold rent, and sarcastically said that I should sue them "if it bothered me so much". I almost did, but at that point I was about to move out and was exhausted. You will be too if you move here. Please heed my warning. This isn't one of those reviews that you should ignore because every place has problems. This place is NOT. WORTH. IT.
Advice to owner:
Please for the love of god can you guys answer your fucking phone and email with any semblance of urgency? i had a leak in my roof for 6. months. This has been, by far, the worst experience I've had with property owners in NYC, and that's really saying something. Also
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Rents and Deposits
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 6 days ago.
The average number of violations per unit at 28-07 38 Street is worse than the city .
BUILDING AVERAGE:
5.5 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
7
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Sep 30, 2025: §27-2045(b)(5) hmc, § 12-06, 12-10 rcny post a proper notice of carbon monoxide detecting device requirements, in a form approved by commissioner, in a common area of a class a multiple dwelling near inspection certificate or provide notice to tenants in private dwellings missing
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Hazardous
15
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Sep 30, 2025: § 27-2005 adm code provide approved metal screen at skylight at bulkhead at roof
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Immediately hazardous
21
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Sep 15, 2025: § 27-2005 adm code replace with new the missing 7th baluster from bottom up at public hall stairs, 2nd story
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Missing information/filings
1
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
Nov 21, 2025: §27-2107 adm code owner failed to file a valid registration statement with the department as required by adm code §27-2097 and is therefore subject to civil penalties, prohibited from certifying violations, and denied the right to recover possession of premises for nonpayment of rent until a valid registration statement is filed.
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Property Owners and Associates
P
Phoenix Management 23 LLC
3(28)
Corporate Owner•
19 Properties•728 UnitsLitigation History: Yes
Evictions: 56
P
Pitilli 38TH Street LLC
3.9(2)
Corporate Owner•
1 Property•8 UnitsLitigation History: No
Evictions: 0
J
Joseph Pistilli
3.1(67)
Head Officer•
57 Properties•2531 UnitsLitigation History: Yes
Evictions: 132
M
Michael Pistilli
3.9(2)
Agent•
1 Property•8 UnitsLitigation History: No
Evictions: 0
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