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Kew Gardens
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82-77 116 Street
Kew Gardens

The Grosvenor at 82-77 116 Street,
Queens, NY 11418

55 Units

•

Built in 2023

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10 Floors

2.8(5)
Rent Stabilized Units: Yes
Evictions: 0
Litigation History: No
1 Year Bedbug History: No
Pet Friendly: Yes
Building Overview
Building Report
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    Renters Recommendations

    -- of renters recommend this building

    -- of renters approve of this owner
    Review Summary for The Grosvenor
    Summarized from anonymous rental reviews on openigloo.
    Recent tenant reviews emphasize significant concerns regarding the management at 82-77 116 Street, Queens. Residents have expressed frustration with Jeff Zheng’s unprofessional behavior, lack of responsiveness, and invasive surveillance tactics. Issues highlighted include high electricity bills, mold problems, and management's unwillingness to address tenant concerns adequately. Despite positive aspects like good neighbors and a nice location, the overwhelming sentiment advises against moving in due to management issues. The consensus leans towards urging for improved management practices, accountability, and better communication with residents to create a more positive living experience in the building.

    Reviews (5)

    8 months ago
    Approach to Management of Building is Bizarre
    Former Tenant
    Pros:
    Apartments are nice, tho weirdly cheap in some ways for ‘luxury’
    Cons:
    Director of Polaris Management (Jeff Zheng) is petty and unprofessional, with the emphasis being skewed to what management dictates regardless of whether it makes sense, or is right for the tenants. Zero people skills, or attention to the fact that people are trying to make a home in their building. Makes an otherwise lovely building in a nice neighborhood unpleasant to live in.
    Advice to owner:
    Engage management that cares about the tenants and thinks in terms of customer service as part of the building experience
    8 months ago
    Weird Management Makes Otherwise Okay Building Unpleasant
    Former Tenant
    Pros:
    Apartment is nice, good appliances. Great location. Good neighbors.
    Cons:
    Cheaply built. Bizarre management style that creepily surveilles tenants (surveillance cameras everywhere also wired for sound. Management eavesdrops on conversations. Supposed amenities rendered unpleasant to nonexistent buy building policies. Little care for resident's needs or desires, seeking mainly to control and punish tenants. Something fishy with the electricity resulting in high bills compared to every other New York apartment I have been in over the last 40 years. The only reason this is not a one-star review is Open Igloo's rating system of factors other than management, which for me cancels out everything good.
    Advice to owner:
    Get new management. Current management is doing nothing but creating bad blood with tenants.

    Building Ratings

    Cleanliness
    Garbage Management
    Heat
    Neighbors
    Noise Levels
    Owner Responsiveness
    Pest Control
    Water Pressure

    Rents and Deposits

    -- of renters received their security deposits back
    It dummy text been reported if this building dummy electronic rent payments.
    Open Violations
    Only open violations from the last 10 years.
    Data last updated 17 hours ago.
    The average number of violations per unit at 82-77 116 Street is better than the city.
    BUILDING AVERAGE:
    0.07 violations per unit
    NEW YORK CITY AVERAGE:
    0.81 violation per unit
    flag
    Non-hazardous
    3
    class A
    i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
    MOST RECENT:
    Sep 07, 2025: § 27-2017.3 hmc: trace and repair the source and abate the visible mold condition... less than 10sq ft at ceiling in the bathroom located at apt 8c, 8th story, 2nd apartment from south at west
    Show all
    flag
    Hazardous
    0
    class B
    i.e. smoke detector issues, inadequate lighting, no lighting for stairways
    MOST RECENT:
    No violation found...
    Show all
    flag
    Immediately hazardous
    0
    class C
    i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
    MOST RECENT:
    No violation found...
    Show all
    flag
    Missing information/filings
    1
    class I
    Missing or non-compliant with administrative information orders or filings
    MOST RECENT:
    Nov 21, 2025: §27-2107 adm code owner failed to file a valid registration statement with the department as required by adm code §27-2097 and is therefore subject to civil penalties, prohibited from certifying violations, and denied the right to recover possession of premises for nonpayment of rent until a valid registration statement is filed.
    Show all
    Property Owners and Associates
    J
    Jeff Zheng
    2.8(5)
    Agent•
    1 Property•55 Units
    Litigation History: No
    Evictions: 0
    G
    Grosvenor Realty Group Ii LLC
    2.8(5)
    Corporate Owner•
    1 Property•55 Units
    Litigation History: No
    Evictions: 0
    F
    Freddy Cordero
    2.8(5)
    Site Manager•
    1 Property•55 Units
    Litigation History: No
    Evictions: 0

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