Pros:
Most repairs were temporary fixes or patch jobs, so the same problems often returned.
Cons:
• Poor maintenance – Common areas and apartments were not properly maintained.
• Recurring issues – Same problems came back due to temporary patchwork repairs.
• Unreliable management – Promises to fix issues were often delayed or not fulfilled.
• Outdated infrastructure – Plumbing, heating, or electrical systems were old and prone to failure.
• Cleanliness concerns – Hallways, stairwells, or shared spaces were not regularly cleaned.
• Neglected amenities – Backyard access appeared to be granted selectively, with certain tenants favored over others.
• Safety hazards – Broken locks, poor lighting, or unsafe conditions left unresolved.
• Lack of preventative care – Problems only addressed after tenants complained instead of being prevented.
• Noise issues – Loud drifting at the nearby mall occurred almost every night, making it difficult to sleep and creating a terrible living experience.
• Uncomfortable winters – For families with children, winters were the worst due to constant drafts throughout the apartment.
• Hostile attitude – On multiple occasions, the landlord stated that if tenants were unhappy with the conditions, they could cancel the lease at any time.
• Unhealthy conditions – The amount of rot present was excessive and posed serious health concerns.
• Overall neglect – The landlord and their partners showed no concern for the living conditions or the appearance of the building.
Advice to owner:
Invest in proper, long-term repairs rather than quick patches, and address the underlying causes of recurring problems. Improve building cleanliness, safety, and infrastructure to create a healthy environment for tenants. Eliminate unhealthy conditions such as rot, and ensure all amenities are accessible to everyone without favoritism. Learn how to treat people with respect — if you have no tenants, you have no business. Treat concerns seriously and without hostility, understanding that retaining residents depends on providing a safe, comfortable, and well-maintained home.