Rialto Management Corp

Elevator, laundry in building Super is really helpful Apartment is spacious and has a great layout

Laundry machines keep breaking down Hot water and/or heating wouldn’t work occasionally Minor pest control issues; recently there have been rodents spotted Management is fine, but unwilling to negotiate or meet you halfway on lease renewals

Work with tenants on rent instead of suddenly raising it by 25-30% and fix the boiler please!!

Great Location in LES

Loud from street nois

More insulation to outside

Have had close to no issues in 2 years at this building. Super is nice and responsive, management is organized and answers questions and requests quickly. Not noisy.

Elevator could be better.

Not much! Maybe switch from coin to card laundry?

Great location and area

Hallway and building is run down

Responsive landlord, friendly neighbors.

Reoccurring rodent issues. Heat often shuts off randomly, though always fixed promptly.

Evaluate entire building for rodents.

Super is responsive, really quiet building, exposed brick is great, heat is free, water pressure good, no bugs, everyone keeps to themselves

Outside street can be rowdy, rather small unit

Management company was decent, building wasn’t gross.

My rent increased by 1K once my lease was up. Knew it was coming bc I got a COVID deal but still pretty egregious imo

Lower the rent lol it’s not that amazing

Nothing was good

Rooftop door was open at times during the day birds can fly in.

Put more effort into renovating the building & repairing doors

Quiet, not a lot of units so feels really safe, great location right next to the park, landlord and super are very responsive

Wooden floor throughout the unit is only half renovated

Very nice neighbors and quiet, only noise comes from the streets. Attentive and kind landlord. Very easy access to stores, restaurants, laundry and coffee shops. Management responsive about mold concern.

Cockroaches, AC unit left behind by previous tenant covered in mold, mold in dishwasher, pest control sign up but have not heard from management.

Pest control needs to be more attentive. Inside of building and foyer needs to be cleaned and updated!!!

LES is a good time.

What they are trying to charge is absolutely not worth it for this amount of money. Find another place for $3k. They advertise some apts as 1 bedroom but they are not big enough for a bed to be in it. There are 0 amenities in the building. Amenities are dated; bathroom should have been renovated before I moved in

Very responsive super and owner lives next door - she is also very responsive. Very quiet neighbors for the most part.

Heat levels felt too high for time of year — lobby could use some renovations.

Add camera in the lobby for packages

Laundry in building, large apartment

No closets, very outdated, not overly hot when heat works, laundry only takes coins, mice and roaches not managed, mildew smell in hallways, garbage piled up in basement, building not secure, thin walls

Fine apartments, cozy enough for 1 and a very very cool area to live in

Building has a roach problem that the owners don’t supply enough of an individual effort to exterminate, but if you treat it well on your own you’ll be fine

Superintendent. The only pro of the building is him.

Kahen is unresponsive and has a faulty boiler that is ready to explode any second. It makes noise that permeates through both this building and the neighbor building. Imagine Mike Tyson hitting your floor to ceiling heat risers with a baseball bat every 2 seconds. All day. Everyday.

I'd give advice but they obviously don't listen.

Updated unit and responsive management r

Cockroach and mice problem, exterminator comes once a month but still an issue. Entryway and stairs have gross musty carpet

Replace stair carpeting and fill pest holes before tenant moves in

The location is ok but not worth the living conditions while paying market

Massive mouse problem Noisy neighbors even police show up constantly Filthy Street garbage always overflowing Not maintained well Hallways never cleaned Smelly entrance Trashbags in hallway at all hours

Clean clean clean! Fix the garbage! Fix the pests! Fix the building!

The apartments are a good size, and the location is great if you're looking to live in the heart of the city.

The management company - Rialto Management - has a faux-responsiveness to any issues. Whether it is on accident, or they really think people are that stupid, I have no inkling. Either way it is unacceptable. The superintendent services company they have hired to manage the building is worthless. We have lived here a year and STILL do not have a working light/fan in our. bedroom. We've talked many times with Rialto to fix the endless issues we have with the apartment and they make a show of setting up someone to come fix something but that person will most assuredly NOT show up. The only thing you can depend on is that Rialto is not dependable. Need more anecdotal evidence? Trash service is abysmal at best, at worst it is criminal (literally! Multiple citations and summons.) The most responsive they've been is to install window guards (we have a newborn). In fact, it bordered on harassment. The ironic part is that we didn't even request them. They are required by law to have them installed so they actually worked hard to get them finished. Not to care for their tenants but to keep their own butts safe. This has only lead to more problems as now none of the windows are in the tracks, so we have full wind coming through these ancient and broken windows. The breeze literally moves our curtains. Unacceptable. The single washing machine they have is often broken, and the one light leading down the stairs is never working. The basement area is straight out of Saw 3. I always expect to see a creepy clown doll riding a little tricycle.

Do so much better. For how much you're charging for these apartments, people should AT LEAST have working lights.

Kind of a decent price, though the rent is going up and up.

Where do I start. Paper thin walls so you can hear everything. Hallways are always dirty and recycling overflows. We can always smell strong cooking smells from other apartments and people smoking. The street seems quiet but is actually super noisy because of bus route and proximity to FDR. Building not very responsive to repairs or pests. We got mice three times.

Please do better

Rent Stabilized Nice windows

Pest issues - bugs AND mice Non responsive management Flooded kitchen from sink The pest control person they hired is incompetent Dirty common areas Stolen packages caved in floors

Great location & transit nearby

Management is lacking, common areas unkempt.

provide better maintenance and renovate.

We've enjoyed our time here. Apartments are pretty narrow, but decent space for the price. Ours had high ceilings and was a studio loft--great deal! Most street facing units have sliding glass doors to the fire escape--our only window, but it was definitely nice to have. Management usually very responsive to any problems. Live-in super is personable and effective, though always needed to follow up on when he was coming by.

Hallways are a bit grungy, though they did finally paint over the garish wallpaper. We could frequently smell food and smoke in the hallway, but that didn't travel into our apartment. Elevator breaks down quite a bit, as do the machines in the laundry room.

Good neihhbothood and convenient in terms of transportation.

The garbage truck could wake you up

Location is killer

Old not well maintained building. The common areea is never cleaned by management. Numerous chipped tiles on stairway and the walls are filthy.. The garbage outdoor overflows ad least 2 times a week.

Spend the money get a professional porter and renovate the common areas.

Rent stabilized, lovely tenants except for a dude that rips butts in the hallway

Roaches, mice, landlord did the bare minimum before we moved in. Cooking gas got shut off and we were without it for most of the year. Dirty. People steal packages but that’s expected in a busy neighborhood w no doorperson

Get a real job

83rd street is right in the heart of it all

Garbage is in the back of the hallway

Thank you for the responsiveness

Convenientish location and responsive super

Pretty noisy walking through halls and extremely hot pipes/heat

LL owns building and lives in basement, is usually around.

Alleyway behind apt is so violently loud and you’ll be awoken at 4am for trash runs if you’re back facing. Apartments very small and overpriced for other buildings in the immediate area (even within the same block).

Amazing location, beautiful spacious 2 bedroom apartment with high ceilings, and a friendly Sup.

Horrendous heat/hot water issues during the entire winter. untrustworthy property owners (JKNY real estate) who lacked accountability and professionalism, horrendous mice problem, cockroaches (above restaurants), and the gas stove had serious issues for over a year and did not work so we couldn’t cook

Fix the heat/hot water issues for the long term, so that tenants aren’t brutally suffering in freezing temperatures in the middle of the winter, as well as the gas for cooking and pests infestations.

Safe, interesting units, sunlight, storage, friendly and considerate neighbors

Mice problems on multiple occasions. Rat infestation on the corner of the block - took years to resolve. Common areas (carpeted stairs and etc) smells old/dank, could have better lighting

Location , size , price

Needs a little renovation

Location to subway

Garbage not taken out often enough. Management acts like they couldn’t care less to help solve any problems. Poor value apartments in general.

Start caring about the quality of the building and more importantly, its tenants, by hiring a management company that actually puts effort in.

Great location. Super is really responsive and nice guy. Always available and helpful.

Very noisy because there’s an irish bar downstairs. There was a gas leak last year and the management didn’t compensate tenants for 5-6 months of no gas (even though they said they would). Water pressure was terrible.

Consistent heat/hot water/other utilities, responsive management company

Common areas could be cleaner

price and location

quality of furnitures, amenities.

Install a working camera, change door access and refurbish unit and common areas.

The natural light, the neighbors and neighborhood, the cleanliness, the landlord (Cynthia)

I have nothing bad to say about the building or owners

Keep being the best

Nothing to recommend but proximity to Q train

Landlord raised the rent last March in spite of the pandemic! No decreases offered!!! Garbage and cleanliness is minimal

Don’t increase rent and then provide zero upgrades to the building or tenants especially during the pandemic!! This is the worst building on the block monitor other neighbors who dump their garbage or dog poo at the building too!

I mean you’re right above mud, so hard to complain hahah The walls were honestly really sound proof, pretty much no noise from my neighbors ever, some street noise though I only had a coach encounters

A lot of street noise sometimes, it’s a busy street especially in the warmer months There are some roaches

Nothing to say here

Central location, garage around the corner & not in building,

Noisy neighbors (building next door, not tenants), common mice, water easily backs up, little follow through with super

Please be more responsive to your tenants

Convenient location, clean for NYC, adequate heat, notices on water shut off etc always prompt with enough warning, nice tenants.

There were some loud tenants that the noise shook the building but it wasn’t constant.

Advice not available

Sorta big apt

It’s a walk up so moving in and out is a all day event

Vacuum the halls more than once a month and fix the whole overflowing garbage issue

Location: grocery stores and subway just a block away

Poor maintenance. Outdated, dirty, stained hallway carpeting. Dyers in basement have been broken for over 3 years. Super is unfriendly and honestly the laziest person I’ve ever met, he won’t help with anything you ask him to do. Cockroaches and mice... beware folks, this is a poorly maintained building

Just because this is a rent stabilized building doesn’t mean you can neglect it’s tenants and maintenance. Invest in hiring a Super that cares. Invest in replacing and repairing the laundry room. Replace the hallway carpets. Paint the walls

The apartment is visually appealing

Dealing with Rialto is an absolute wreck. We lived with mice in our apartment for a full year. When they actually respond, they don’t offer much help. They sent an exterminator a few times, but after they kept coming back, they gave up trying to help us. I literally would find mouse poop in my bed. When our fire alarms were not working, getting them to replace them was like pulling teeth. They came to our apt, took the old ones out and didn’t replace. They proceeded to tell us they did replace them and they wouldn’t be returning. Sending a picture of the missing alarms wasn’t even enough for them. They also keep their garbage inside the building on the first floor. By the end of the week it piles up and smells repulsive. Maybe that’s why they have a pest problem.

Make your apartments LIVBLE and listen to your tenants when they tell you there is an issue. Also, figure out a way to have your garbage outside the building.

Good location, quiet neighborhood, near subway

Building management takes a while to fix things, no area to store trash so you have to hold it in your unit, things break weekly, poorly maintained building, no on site super, radiators are really old so they hiss loudly

Get a trash collection space

Responsive and relaxed management company, pest free, perfect location, well kept for the most part, nice quiet neighbors

Space is small but it’s NYC so that’s expected, outdated appliances/finishes, if you live on the south side of the building it can be noisy from the busy street, hallways could use some updating/fresh paint, sometimes garbage outside is overflowing

Maybe have the garbage removed more often to prevent overflow