True Management

Name: Open violations summary
Creator: Openigloo

Corporate Owner·138 buildings·599 units

3.7

55 reviews

Highlights

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Litigation cases

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Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews of buildings managed by TRUE MANAGEMENT present a mixed picture. Positive feedback highlights responsive and collaborative management teams, secure and clean buildings, and good locations with engaged neighbors. Tenants appreciate prompt pest control responses when available, well-kept apartments, and maintenance efforts. However, several reviews cite recurring issues with slow or poor responsiveness, unresolved pest infestations, inconsistent maintenance quality, problematic heat and water pressure systems, and concerns over safety and cleanliness in common areas. Communication and emergency response times, particularly on weekends, are areas needing improvement. Rent increases and utility cost transparency have also been noted as frustrating by renters.

Reviews

Former tenant·9 minutes ago

lived here 2 years

Pros

it’s a lovely location and beautiful apartment and has a nice rooftop and is secure

Cons

lots of pests, management can sometimes be slow to respond to stuff

Advice to the owners

better pest control and more responsive to tenants on the weekends

Former tenant·10 minutes ago

Used to be better but still fine

Pros

Beautiful space and close to both the L and M which is super helpful.

Cons

Older bones and it has been over 6 years since the interior was redone so things are starting to show issues. Had a few roaches for the first time this past year but maintenance people came quickly for that. Unfortunately, though , proper communication between maintenance and management is really bad so it takes most things like replacing appliances weeks to fix. They come with the wrong part or were told the wrong thing for instance.