Not luxury, just mid tier
Pros
Best I can say is that the noise protection on the unit is great, the hvac is mostly reliable, and David on maintenance is their best employee.
Cons
It’s really sad how this complex has deteriorated, but honestly it never lived up to its potential on my 5 years here. Strongly advise against joining if you are in market for luxury rental. This is definitely pitched and charging luxury for significantly mid tier. Just walk into the lobby and you’ll see the non existent design. Don’t let them tell you it’s under construction, it’s been like this for almost a year. The rooftop has been closed for my entire tenure despite promises it would be opening months after my arrival. Finally the gym is buried in an unclean basement where the main equipment is broken. There are no maintenance crew cleaning it either.
Advice to the owners
Respond to tenant requests seriously and do some basic maintenance investment
Terribly managed, terribly maintained beautiful building; going downhill fast
Pros
Beautiful structure, exquisitely designed. Nice finishings (that were starting to show age and wear & tear, or failure). Nice terraces. Beautiful views. Floor to ceiling windows.
Cons
Once Kaled took over management of this property, things started going to hell. Repairs were not made in a timely manner. Super was limited in his ability to do things for tenants because of delays or refusals from property management. Went without a functioning dryer for months during the height of the pandemic. Our refrigerator began to fail and it took WEEKS for them to replace it, only after persistent emails, and ultimately threat of legal action. There are only 2 elevators in the building and they were frequently down or had mechanical issues. The day of our move-out, one of the elevators was down, leaving only one functioning elevator to move out and serve tenants. As a result, our move cost us double what it should have. Neighbors reported similar issues such as no functioning AC during the *ENTIRE* summer. The water was persistently dark brown, even when running the taps wide open for hours. (Yes, I said hours.) Our downstairs neighbors were D-list celebrities and one guy would play his guitar constantly, repeating the same songs over and over and over and over again. It's a very noisy area in general plus traffic noise. The bright lights reflecting from Times Square billboards ruins the vibe and made it difficult to sleep at night, even with blackout shades. By the time we moved out, it had become a very seedy area with crack pipes and syringes littering the sidewalks. We began to feel unsafe there, after having lived on that exact street for over 8 years. Management is terrible. Period. They don't care. About you, about the building, about anything. Sebastian likes to look for little clauses in the lease to justify not doing his job. He's genuinely one of the worst people I've ever "met".
Advice to the owners
Fire Sebastian immediately if not sooner
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