What do tenants say about Jacqueline Tom?

Jacqueline Tom has an average tenant rating of 3.4 out of 5 across 2 reviews.

How many violations does Jacqueline Tom have across their portfolio?

Buildings managed by Jacqueline Tom average 0.2 open violations per unit, fewer than the citywide average of 0.81.

Would renters recommend buildings managed by Jacqueline Tom?

50% of tenants who reviewed buildings managed by Jacqueline Tom would recommend living there.

How many buildings does Jacqueline Tom own or manage?

Jacqueline Tom owns or manages 1 building totalling 60 units.

Is Jacqueline Tom responsive to tenants?

50% of tenants who reviewed a building managed by Jacqueline Tom approve of how it is run.

Has Jacqueline Tom had any litigation cases?

Jacqueline Tom has 1 housing court litigation case across their portfolio.

Is Jacqueline Tom on the worst landlords list?

Jacqueline Tom has not appeared on the NYC worst landlords list.

Jacqueline Tom

Head Officer·1 building·60 units

3.4

2 reviews

Highlights

Evictions

Litigation cases

About Jacqueline Tom

Jacqueline Tom is a mixed-profile head officer. Across their buildings, tenants rate them 3.4/5 across 2 reviews, with 50% recommending their buildings and 50% approving of them as an owner or associate. Their portfolio records 2 evictions, 12 open violations, and 1 litigation case. Data last updated September 5, 2026. Across the Concourse neighborhood in The Bronx, Jacqueline Tom is a Head Officer associated with 1 building and 60 units. The portfolio is concentrated in Concourse in The Bronx. The building was constructed in 2015 and is primarily mid-rise. All of the associated buildings have rent-stabilized apartments.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Reviews

Former tenant·Over 3 years ago

Residents of walton

Pros

Very clean and secure

Cons

Can’t use rooftop or backyard garden since moved in over 5 years now

Former tenant·Over 3 years ago

Mediocre at Best

Pros

Nice building! If you have a back window the view is nice if your on the 8+ floor. A lot of natural sunlight! No need for lights during the day time.

Cons

Porter mops the floor every few days; should be mopping everyday. Same with cleaning the elevator and main entrance after taking out the trash. Neighbor is loud and inconsiderate. Dryers has been out for two months.

Advice to the owners

Porter is lazy. Please

Buildings associated with JACQUELINE TOM

Rent-stabilized
1561 Walton Avenue
3.4(2)
Concourse

Rent-stabilized

1561 Walton Avenue

3.4(2)

Concourse

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.20Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

12Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Jacqueline Tom

Head Officer·1 building·60 units

3.4

2 reviews