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J

Juan Torres

Head Officer·116 buildings·4609 units
3.3

31 reviews

Highlights

408
Evictions
240
Litigation cases

About Juan Torres

Juan Torres is a mixed-profile head officer. Across their buildings, tenants rate them 3.3/5 across 31 reviews, with 42% recommending their buildings and 49% approving of them as an owner or associate. Their portfolio records 408 evictions, 2790 open violations, and 240 litigation cases. Data last updated August 26, 2026. Across Parkchester in The Bronx, Juan Torres is a Head Officer associated with 116 buildings and 4,609 units. The portfolio is concentrated in Parkchester in The Bronx. The buildings were built primarily in the 1940s and are mostly mid-rise. About 91 percent of the associated buildings have rent-stabilized apartments. Prospective renters can find building-level ratings, reviews, and open-data records on the associated building pages.

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by Juan Torres reflect a mixed and often challenging experience. While some appreciate the community feel, spacious apartments, and occasional responsive staff, many highlight serious issues such as outdated and malfunctioning elevators, poor cleanliness, persistent pest infestations, and slow or unresponsive management to maintenance requests. Noise, lack of modern amenities, and safety concerns, particularly in certain properties, are recurrent. Rent increases amidst deteriorating conditions and long repair wait times add to tenant dissatisfaction. In summary, expect variable management quality with notable shortcomings in upkeep, pest control, and communication, despite some committed maintenance efforts.

Reviews

Former tenant·14 hours ago

Outdated technology : elevators, call box to buzz people in, no control of heat,

Pros

Mini metropolis with parks, supermarkets, laundry mats, access to several bus routes and a few highways to reach if you have a car, 6 train. Having the choice to rent or buy apartment. 30 min from city by train.

Cons

Outdated elevators where people get stuck in them and seniors have to walk down several flights of stairs to exit building which is a HUGE violation, no smoke detectors or sprinklers in the hallway in case of a fire, outdated call box when you buzz people into the building with irritable loud noise on the main floor, cracked and lopsided pavement to the building and around the building, outdated lobby. Outdated heating system where you sometimes freeze in the winter because we cannot control our own heat. My building only has 1 elevator where it’s problematic and on its last leg and gives out frequently where it could be out for days. Every building should have 2 elevators. Only buildings that have 2 elevators if there are 8 floors and beyond. Parkchester isn’t vetting people who have vouchers and on section 8 where you see people hanging out at night causing a ruckus. People should have jobs when applying for this condominium not people who sleep all day and up all nights of the hour. Parkchester is NOT housing it’s a condominium.

Advice to the owners

Upgrade to modern technology so tenants can live comfortably and to keep the value of this complex because the value is diminishing with the lack of upgrades.

Former tenant·25 minutes ago

Great apt Bad neighbors

Pros

Cleanliness and great space

Cons

Loud neighbors, day care centers making noise all day, elevators broken every other week, packages always get stolen

Advice to the owners

EVICT NOISY TENANTS !!!!

Buildings associated with JUAN TORRES

  • 2020 East Tremont Avenue

    2020 East Tremont Avenue

    Parkchester

  • 1438 Metropolitan Avenue
    Rent-stabilized

    1438 Metropolitan Avenue

    Parkchester

  • 1654 Metropolitan Avenue
    Rent-stabilized

    1654 Metropolitan Avenue

    Parkchester

  • 1585 Odell Street
    Rent-stabilized

    1585 Odell Street

    Parkchester

2020 East Tremont Avenue

2020 East Tremont Avenue

Parkchester

1438 Metropolitan Avenue
Rent-stabilized

1438 Metropolitan Avenue

Parkchester

1654 Metropolitan Avenue
Rent-stabilized

1654 Metropolitan Avenue

Parkchester

1585 Odell Street
Rent-stabilized

1585 Odell Street

Parkchester

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.29Violations per unit
NYC average0.81Violations per unit
881Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

1489Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

420Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Juan Torres has an average tenant rating of 3.3 out of 5 across 31 reviews.

Buildings managed by Juan Torres average 0.29 open violations per unit, fewer than the citywide average of 0.81.

42% of tenants who reviewed buildings managed by Juan Torres would recommend living there.

Juan Torres has not appeared on the NYC worst landlords list.

Juan Torres has 240 housing court litigation cases across their portfolio.

49% of tenants who reviewed a building managed by Juan Torres approve of how it is run.

Juan Torres has 408 recorded evictions across their portfolio.

Juan Torres owns or manages 116 buildings totalling 4609 units.

J

Juan Torres

Head Officer·116 buildings·4609 units
3.3

31 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCOwners in NYCNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.